Everyone did outstanding work. The schedule was laid out perfectly and the tradesmen showed up as expected

My experience with the staff has been excellent. They've been very helpful in explaining everything that I needed to know with the purchase and install.

Ferris Improvement did a wonderful job on our kitchen. While we booked it in June, we understood they would not start until all materials were in.
The schedule was well coordinated and if there were any issues we were able to communicate effectively with the project manager Joe Forgione. He answered us promptly with solution.

The Ferris team was very thorough in scoping and estimating the work we wanted done. The workmen were very professional, did an excellent job with the installation, and were done with the project ahead of the estimated completion date.

I had some issues that have been uncovered after the work was done.

They didn't send the proper equipment, including ladders, and sent a group that was outsourced to the job. He only had one ladder, and the crew did not show up on time, so I fired them and told them they could not show back up until I had the regular Ferris group there. I was satisfied with the Ferris group but not the outsourced employees.

Professional staff, good choices of materials, overall a good experience.

They were excellent in communicating with me thorough my project. They didn't hesitate to answer any questions I had, and they always treated me with respect and friendliness. Their workmen and supervisors were friendly and professional at all times, and I never felt unsafe leaving them in my home whether I was there or not.

Ferris Home Improvement added a beautiful deck to the front of my house last year. This year, they added a beautiful deck on the second floor of my home on the back side. They do amazing work. It is beautiful. They are on time. The workers are clean and friendly. I recommend them to people all the time. I am very happy with them.

I have now used Ferris to remodel my kitchen, my master bathroom and my powder room. I would highly recommend Ferris for home improvements.

Lol, everyone that visits our home is given a tour of our amazing new bathroom. We let them know how pleased we are with the job that Ferris did for us. Can't wait to have you re-model our kitchen.

I want to say how happy we are with our new roof and skylights! Because of the rain on Wednesday before Thanksgiving the job was scheduled for Friday after. The crew arrived early, worked so hard and efficiently that they got it done in one day. They stayed until after 7:30 pm working in the dark wearing head lights to clean up as best they could as our yard was covered in leaves. The lead man Justin came back a few days later to double check that everything was correct and cleaned up.

This was the second time I have used Ferris .. the first was a Master Bath remodel and they did an amazing job. I knew I had paid a premium price but the final product was worth it. The second job was a full kitchen remodel (down to the studs) as well as a full floor replacement on the entire 1st floor of my house .. This time things did not go so well. Due to mis-management there was an entire cabinet that was not ordered which delayed completion, The wrong sink was installed which caused another delay (as well as the replacement of an entire Granite counter top). And once things were 98% done, 8" of crown molding were not accounted for and took another several weeks delay because it came from a "custom Cabinet maker". Already several weeks behind schedule, (with the approval of the builder) I moved back in, but since the job was not done (before this last piece of trim was installed) the kitchen had not been cleaned, there was debris and dust, sawdust in the vents, and a general level of things being unfinished that soured me on the entire "reveal". Ultimately did they make things whole? maybe. But I had to spend hours wiping down the kitchen, throwing out construction debris, and mopping the floors to make the space livable.

Very competitive pricing, warranties explained in detail. Completed in one day. Great cleanup. Before choosing I researched all the materials they’d be using. Highly recommend

Ferris has replaced our roof, installed a new deck and replaced our home windows - all have been well done, quality materials and great workmanship

I hired Ferris because they are locally owned. I was dismayed that my deck rebuild was done by third-party contractors and there was little supervision by the project manager, who never came to my house. Seth came by at the beginning and end of the project.
The sliding door replacement was perfect. Project manager was here and crew did an excellent job.

Excellent job! They replaced our roof in one day, cleaned up beautifully. Have recommended to friends and neighbors.

We had such a wonderful experience from start to finish. Our Sales Consultant, Sunny Donovan, guided us in the finding the perfect choices for our remodel. Cory O'Neal gave us an excellent overview prior to the start of the project along with a schedule and answered all of our questions.Danny Heath, our Project Manager, was available to us at all times and through phone calls and visits staying in close contact throughout the remodel with each Contractor. The Contractors were all excellent and very professional, answering any and all questions. Their work was phenomenal and everyone stayed on schedule, but did not rush or cut corners. Chuck, the carpenter, was excellent in all aspects from prep work to cabinet installation and much more. Adolfo, the electrician from Summerfield, met all our wants and needs with the new and different lighting configurations we had. Preston and his crew were excellent painters and made sure we were totally satisfied with all aspects of the painting of the kitchen and pantry. Smitty, the plumber, made sure that the plumbing was done as soon as it was ready allowing us to use the kitchen with the least amount of disruption. Everyone who was a part of our remodel was amazing and responsive. From planning through the final day it was a great experience which gave us the kitchen of our dreams

Great follow through even after the job is complete.

They did a very professional job.

We had our old deck replaced, and while the construction went smoothly, there were some details that needed correction. The project passed the county inspection, but as it settled, we noticed several issues that we communicated to the project manager. Unfortunately, we haven't received any updates on resolving these concerns.

Our experience with Ferris was fantastic. Meredith led us through the design and selection process. Joe was always available as our project manager to discuss and address any issues. Our lead technician Phil along with the other trades executed the design flawlessly. They all kept us updated as they moved through the process.

everything was done as per bathrooms project quoted, also done in the timeline presented once they started

Very professional, prompt, and did a beautiful job

communication was poor, oversight was poor, and sub contractors made too many (large) errors to count!