Everyone I spoke with was prompt and responsive. After the service was completed, everything was cleaned up nicely.
Paul Trnchik did a great job supervising the work and communicating with us
Very professional and extremely helpful and easy to work with. Beautiful workmanship - happy with the results.
My new kitchen is beautiful. If I had any issues during the installation, they were responded to and remedied.
Ferris Home Improvements was efficient and they followed up on any mistakes that were made.
Debbie and Joe were fantastic.
We've come back to Ferris multiple times (Front door, 2 rear doors, and now 2 bathroom remodels) because of their customer service and workmanship. We'll continue to do work with them in the future as I trust their crew and we've developed great working relationships with everyone there. Highly recommend!
While all of the people I dealt with it at Ferris were terrific. Overall, the competency level of the job left a lot to be desired. To do one single master bath, took 15 months. Two of the four walls were measured incorrectly by 11 and 13 inches which is just completely unacceptable. That caused the entire designed to be adjusted in the field. Multiple items were ordered or delivered incorrectly. Items are installed damaged needed to be replaced.
But the positives are the people from employees to subs. We’re all professional and terrific to deal with. While the lack of competency was evident, so is there compassion and desire to get the job completed. This was not a low budget job.
The end result is, I’m happy with the bathroom. It looks great, but it was a struggle to get it done.
They were very professional, and we are more than ecstatic with the work they did.
Once the work was started, the crew and project managers worked, quickly, efficiently and professionally to complete the job. They were very responsive to any questions along the way. We are very happy with the final results.
I was promised products by the salesman who came out, but I was unable to obtain them, and on top of that, I was not informed on many matters, particularly the financial aspect and how much I would be paying forward monthly, and I am aware that they did not conduct themselves in a professional manner. I am extremely dissatisfied with the entire experience and will never use Ferris Home Improvements again, nor would I recommend them.
It is a very nice design for the kitchen cabinets. We like it and loved what we ordered. It is nice quality.
Better materials at a better price then other quotes. Personel knowledgeable and courteous. Will definitely call for any future home improvements.
Ferris was incredible to work with, from the beginning of my project right up until the very end!
Ferris Home Improvement did a fantastic job removing a failing deck and replacing it with a high-quality new layout. I would definitely call them for any other improvements or additions to my house. Thanks guys!
The overall quality of the jobs from start to finish was remarkable
I like the quality of their work and the way they talk to me, including sales and the guys that were working.
I think Ferris Home Improvements does extremely detailed work.
We were very pleased with the work that was done. The workers were very skilled, courteous and friendly.
My 4 week project went on for 3 months. Ferris schedules a bunch of subcontractors to do the work and then steps away from the project which is NOT the way to manage a project. Had there been an actual project manager involved with my project, it may have progressed better and been much less stressful for me.
The workers were very neat and professional. They went the extra mile in all that they did. I will not hesitate to use them again for additional work when it is needed.
Ferris replaced my roof, installed a thermal door and replaced some siding. All work was completed timely, professionally and with high quality results. The crew respectfully did a thorough clean-up of roof debris. I will choose Ferris for future home improvement projects.
We are so pleased with our kitchen renovation. From our initial contact with design consultant Debbie Tobey, who helped us create our vision and was there every step of the way, to the completion of the project - all top notch. Six months after the kitchen was finished and we absolutely love it! The new design is so much more functional, the craftsmanship is excellent and all the Ferris employees were a pleasure to work with. We always get compliments on our new kitchen and how beautiful it is. Thanks, Debbie and FHI!
We have had 5 home improvement projects with Ferris over the last several years. Everyone was a pleasure to work with. They were very creative and helpful in designing each project. The contractors assigned were respectful of our home, which is important.
They were very good people to work with.