We are very satisfied with them and really like them.
The sales representatives were informative and helpful. They helped me understand the terms of the contract. They made great use of technology with the presentation and with the contracts and photos being sent via email. The installers were fast, courteous, and friendly. They did an excellent job.
Awesome service from consultation to installation!!!!
They did a great job for me.
They did a fantastic job and did a great job cleaning up, and I would highly recommend them. I have already recommended them to my sister and brother and given them the information they would need.
Yes, Because our sales representative and install team did an excellent job.
Everything was perfect the sale men was great the guy that but up the gutter was great. But the cable hanging down, I can see it through my dinning room window.
Overall it was a great experience and I was disappointed that I waited so long to have the work done. Ross was exceptional in helping to address an issue that wasn’t clear in the contract. I appreciate that he was patient with me.
They did a wonderful job for me.
If the occasion arises, I would recommend Exterior Source. However my friends and I seldom discuss gutters, home repairs, etc.
Process was quick and professional
I referred them to a friend, and I don't think she got a fair quote. I called them, telling them I received the same service and their quote for her was drastically higher than mine.
They were here in a timely fashion and did wonderful work. I took the fellow who was here and introduced him to a guy who needed work done.
Response to our request for a survey and estimate was very quick and easily arranged. David Carr provided both and was very thorough and personable. Scheduling the installation was also quick and easy. The installers arrived on time, worked quickly, and did an excellent job - very professional and efficient.
Work was done professionally and on time all materials that were waste were removed and site was cleaned up appropriately.
Yes we are recommending Exterior Source to all who stop by to tell us they like our home.
Exterior Source is good to work with.
The project manager's for each job performed on my house were very professional and knowledgeable of their craft.
The workmanship was excellent while using top notch supplies.
I would recommend Exterior Source above any other contractor in Hampton Roads.
I trust their work!
They did a really good job.
Highly satisfied with complete job.
They were very good.
I have already recommended Exterior Source to seventeen people. Their products are great!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Exterior Source as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys