The crew was efficient and answered all my questions along the way.
From start to finish, the staff at Exterior Pros were professional, transparent and put us at ease. We always knew what to expect in the window replacement process. As with many home improvement projects, things occur that can delay installation. This did happen with us, but the staff were committed to completing our project in a timely manner. The product is of high quality and the value for money spent was acceptable. We highly recommend the company.
Exterior Pros had excellent service after the sale.
Nice windows, well designed. I liked them better than others I got quotes from. The price was between Anderson and Pella vinyl. Not quite the quality of Anderson but I can no longer afford their ridiculous prices.
They did a wonderful job on the install, and even managed to get the windows in earlier than expected. We've had one minor issue with the windows which is a manufacturing issue and they came straight out and helped us fix the issue.
It was wonderful working with Exterior Pros for my shower renovation from start to finish. It was great to be able to customize my shower to my needs. The installers were able to show me how the different elements would go in at every step, and I was able to choose where my grab bars went in as well as the built in niche and shelves for my products. It’s beautiful and I feel like I’m in a spa every time I use it!
They were great, kept me in the loop from the start. Had no problems with the process at any point.
Great people to work with, I would highly recommend using Exterior Pros
The workers showed up on time, were clean, and did a great job. They offered professional suggestions that helped move the project forward.
Did a good job finish in one day
Very pleased with the project. Highly recommend!
The sales person kept telling me. They would put the warranty in my mailbox,. I just got it yesterday and it is not as detailed. I would hope it would be period leaves me thinking that maybe you're not gonna stand behind the work to the degree, the sales person said they would.
I think it's too early to say if I would recommend them or not.
There were no issues, whatsoever. It was a very clear-cut process.
We were under the assumption that we were getting a shower head that had a hose that just mounted at the top pipe. We were unaware of the extra bracket on the wall.Your installers came up with another mount at the top but it was rather loose and too short. Because we have the pipe a little higher the hose is little shorter, it was to short. I left a message that I would like to supply my own shower head (Moen 25115 Engage) and receive an $80 credit. I felt this was pretty fair, but we'll never know because even with another attempt at the no call back complaint line yielded no response. I think I left a message with the schedulers voicemail too. In the end, my wife mistakenly wrote check which was short $29.00, so without any discussion you credited the $29.00. Its not that big of a deal, but no one from your office ever contacted us.
I have already referred them to several friends and coworkers.
I was very impressed with all the people at Exterior Pros. Would gladly recommend them to anyone who is looking to replace their windows.
The crew did an excellent job and worked through cold weather conditions. They didn’t cut corners or rush through the job at all. Excellent attention to detail in both the roofing work, and cleaning up after themselves before they left each day. Very impressed overall and wouldn’t hesitate to recommend them to anyone!
The people at exterior pros are awesome! Worked around my schedule, returned calls in a timely manner, and even did the job earlier than I expected! I picked this company because of their customer service and I’m glad I did!
They were great to work with. They did an excellent job. I would highly recommend them to anybody.
Exterior Pros performed the work according to professional specifications and kept their promises.
Exterior Pros was very professional, patient, and took their time working with my in laws.
When they came to do the actual project, they were very efficient and got everything taken care of.
The installers were professional, kind, and funny. They answered all of my questions while they were doing the work, and respected the space.
I would highly recommend Exterior Pros. They were very quick, clean, and efficient.
When Exterior Pros found an issue with one of the windows, they should have evaluated the rest of the windows. Instead of my wife and I finding the issues and having to have them come back.
I was happy with their efficiency and the cleanliness. The work was done in a timely manner with no complaints.