Our family home was in need of 55 year-old window replacement. After much research and meeting with Neil, we chose Exovations and had a great experience throughout the entire process. We are impressed with the professionalism, promptness, workmanship and affordability of Exovations. The installation project was completed on time, on budget and as explained. It has been several months since the install and we are loving our windows. We will definitely be repeat customers for our next home improvement project.
They showed up when they were supposed to be here. They cleaned up the yard everyday or tried to put refuse where it was not an eyesore. They were polite at all times.
We moved to a true fixer-upper last year and called the Exovations team to help us with a complete overhaul of the entire exterior—siding, painting, porch railings, rescreening of our porch (a 900 sq ft screened porch!), reworking of our deck, rebuilding an upstairs porch, etc. Basically they transformed our home. The Exovations team was incredibly professional from start to finish. Joy Branch led us through the estimating and contracting phase effortlessly—which was not easy given the scope of our project. Joy’s is a joy to work with! We were then lucky enough to have Joseph Guynup as our project manager. Joseph went above and beyond at every turn. He kept us constantly informed every step of the way, clearly explaining every snag/modification, laying out our options and helping us think through what we should do given our ultimate goals for the project. He even went so far as to give us guidance in managing the roofers we hired (the only part of the job Exovations couldn’t do given the size of the metal roof we wanted). He never hesitated to make a trip to our property (which is not in a convenient location) to meet with us about any concerns we had. Joseph so closely monitored the job that he would flag issues for us long before we would have noticed (such as realizing the screens for our porch were ever so slightly too small and re-ordering and reinstalling the right size)—and everything was fixed and made right right away. We’ve been through other big remodels and were dreading this one. But Joseph, Joy and the rest of the Exovations crew made it truly painless and actually kind of enjoyable! It is so refreshing to see a company live up to its marketing promises! I just wish they did interior work…Thank you, thank you, thank you to the Exovations team!!
o|overall the staff was friendly and appeared to be running things clearly, in the end, there were a lot of bad decisions made. If you're going to have work done to make sure they know what they're doing before starting the project.
They were very quick, very easy to work with, and provided many solutions for payment. They were a very clean working crew. I never knew they were ever there. The finished product was magnificent.
I had the best experience with Exovations which was a welcoming relief! They did exactly what they said they would do it, when they would do it and how they would do it. HIGHLY RECOMMEND!
My second project with Exovations was a breeze. Love working with them. I prefer them because they do take the stress out of remodeling projects, all their teams are professional and courteous, the project managers are great to work with and warranty is there if you have a question after the project.
Exovations has done it again! We used their services on a previous house and were extremely pleased with the experience and the quality (and durability) of their work and materials. When we moved into our 1950s ranch house last year, it needed some significant repair and updating, so we knew we would call Exovations for that too. To begin with, Joy, our salesperson, did a great job assessing our needs and helping the design team translate our ideas into a design we loved. From that point on, they oversaw extensive work: demolished and replaced a walk way and front porch, replaced gutters, replaced siding, painted our brick (they had to gently talk us into this, but we are so glad they did!), and also took care of a lot of smaller but still cosmetically important things. All of the Exovations employees did their jobs to high standards, and we love our "new" house. Judging by the frequent compliments of neighbors, we're not alone! We have recommended them to friends for years, and will continue to do so.
Excovations provided professional recommendations regarding my remodeling project. The workmanship was excellent and everyone involved with my project projected a professional attitude. The project was completed ahead of schedule, within budget and the workmanship was excellent. Great job and a great experience!!!
We went with EXOVATIONS over 3 other quotes received. They were not the cheapest of the quotes, but EXOVATIONS worked hard to get closer to our budget and ended up having the best outlined quote regarding time, quality, specifications, and warranty. Quality of the work executed was very well done and the PM was punctual regarding the last outstanding items for completion. Be aware that communication is sparse, and you must be diligent about communicating to them, as they don't communicated often to you regarding schedule, timing of arrivals etc. Our PM's most effective source of communication was text, when we discovered that, things became a little easier. Most important note: read your contract, read your contract, read your contract, and make sure that you ask countless questions to make sure it fully encapsulates what you expect to have done. Slight misalignment between what was told to us, what was in the contract, and what was done regarding a few items.Overall, I'd use EXOVATIONS again but would be more diligent in some areas before executing a contract with them.
We have already made two referrals!
They did a wonderful job! The lack of communication was my only complaint.
We had such a wonderful experience with Exovations. They were on time, communicated effectively and the job site was very clean. I was impressed with them from start to finish. Very professional! They made the process easy and carefree for us. Joseph was our project manager and he was so awesome to work with.
When hiring a general contractor, I am expecting a high quality product, but also excellent communication and customer service from the company. We received a good high quality window, however the communication and customer service was poor. Our project manager was on site for a short period of time each day. He never checked in at the end of the of the day to make sure we were satisfied. When he was onsite, he was never looking at the work from a customer perspective. When confronted, the project manager became argumentative and at times pointing the contract for items out of scope, such as repairing drywall that was damaged during window installation. The project manager never communicated, I had to reach out several times to receive a status on different topics or when work was going to begin. On-time – YesOn-budget – YesStress Free – NO!
We had some major problems in the beginning and miscommunication about siding removal. I felt like the project "boss" was rude and condescending. Once all those problems was ironed out everything went very well. The next time we dealt with him was a pleasant meeting and things went smoothly. We had only a couple of issues that was handled quickly and efficiently. All the workers that came out were very polite and worked very quickly. All in all, we are very pleased with the work and are very grateful to the project manager Kent, who made sure that our concerns were heard and addressed.
They were very professional and handled themselves well. The work was fantastic.
For all of our projects they have come out and done the the work in a timely matter. Keep us informed of each step.
Please, recognize Holly Parrish...Holly does a wonderful Job representing Exovations.Holly, know's so much about the building and renovating business and Holly is able to guide you and help withdifferent choices.
It was an overall great experience. I highly recommend them to anyone.
I took 5 bids for window, door, exterior trim replacement and painting. Of all the sales reps, Josh was hands down THE BEST ! He had full understanding of all the elements involved, was easy to work with, no pressure, and followed up right away on all my questions. I was quite surprised with several other bidders with the "sign right now today" and get X % off the ridiculously high price they initially offered...no to mention the absurd long winded show and tell on the windows they offered. I choose Exovations and it was a home run, totally perfect execution of window and door installation, exterior work, painting etc.. I am very happy and my home looks fantastic !!
I love the windows and the doors! Neil and Josh with EXOVATIONS were excellent! They were both super nice. Josh made sure everything got done right and I would recommend them to anybody!
They did good work. The house looked good and quality. I had no problems.
I warn them.
The Exovations team is fantastic to work with! I am already planning my next project! I hIghly recommend them!!
We were very satisfied with their product and service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of EXOVATIONS as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys