We would highly recommend EGM. We are very happy with the work
Recognized Excellence - Edgar, Diana and Pablo
Additional Comments / Overall Experience - Very good job from sales presentation to job delivery. Amazing customer assistance.
Edgar was amazing. The project management for our project was great. Also, the text messages that they sent everyday notifying us when folks would be coming in the morning was really convenient as well.
Recognized Excellence - I would like to recognize the sales manager Edgar for his exceptional service. I was satisfied with his knowledge and he would answer his phone and get back to me.
EGM was not the highest or lowest bid we received. We chose them for their ease of communication and responsiveness (something we have found to be terribly lacking across most construction companies). Every single person we came in contact with was professional and showed up on time. They all worked very hard to make our master bathroom better than we envisioned. We are a bit of perfectionists where the small details matter and they really rose to meet those expectations. They addressed all of our concerns and questions and took the time to explain things that maybe didn’t make sense to us. They came up with great solutions to unexpected hiccups along the way. We would recommend them to anyone and would be returning customers.
Recognized Excellence - Literally every single person I came in contact with was exceptional. Everyone showed up on time and was professional. Everyone worked very hard. I have nothing bad to say about those working at EGM.
Excellent Company. They exceeded our expectations.
Additional Comments / Overall Experience - We are very satisfied with the total experience of the reconstructing of our bathroom. A company is only as good as their word and follow through on any project. Edgar was soooooo good at explaining and facilitating the execution of the project from start to finish. Allllll the workers exceeded our expectations. Although I can’t remember all their names, They are a great team.
They were efficient and cleaned up after themselves. They were exceedingly polite and did beautiful work. I'm very, very happy with everything that was done!
Recognized Excellence - They all were excellent, especially the guy from Argentina who was the electrician, and the plumber was extremely good. The tile guy was really good, and also Ulysses and the others. All of them couldn't have been any nicer or more polite, the whole team!
Additional Comments / Overall Experience - I'm happy, happy, happy! It's absolutely beautiful! I'm going to have a glass shower door put in by a company they recommended. They gave me a wonderful price on it, and I will have that done. They referred sprinkler people, and they picked up the water heater from me and delivered it. They kept the work site clean every day. All of the workers were clean, polite, and fast. They were very efficient at their job. I would recommend them. I will use them again to fix my other bathroom.
I would strongly recommend EGM construction.
Project Manager Knowledge & Accessibility - I was tired of sales pitches and hours of nonsense just to get to the price . I told Edgar I wanted a no bs quote and that’s what he gave me. He measured and gave me the price for the different systems and we made the deal. No bs sales tactics just up front out the door prices. Everything went just like he said from order times, to installation. Also he gave me a price estimate over the phone before we met. These guys are a class act.
Recognized Excellence - Edgar , Vidal, Raul and Leslie from sales installation and office staff all were on top of this project from start to finish.
EGM Construction took the worry out of dealing with the unknowns of a bathroom remodel. I will use them again for other projects I have.
Sales Knowledge & Accessibility - Edgar made me feel confident in his technical expertise and that I was picking the right company for this project.
EGM is an amazing company! Edgar and his entire team were the absolute best. Our bathroom remodels were done in precisely the time frame Edgar had mentioned during our initial consultation. His crew were professional, courteous, respectful and hardworking. Edgar and his team’s communication was flawless. He guided us every step of the way. His office notified us daily regarding prices, scheduling, next project steps, and addressed any questions or concerns that we had.
My wife and I highly recommend EGM to anyone out there looking to remodel their house. We are definitely using them again when it’s time to work on our kitchen.
EGM Construction was very professional, and they communicated the schedule to us and what was expected with the contract.
Recognized Excellence - I would like to recognize the salesperson and our point of contact, I think his name was Eric. He was exceptional in addressing all the issues and communicating with us. The secretary that alerted us about the schedule was very helpful as well, but I cannot remember her name.