Friendly service. Multiple lines to search to find the right fit. Very knowledgeable agent
Aaron saw that I was underinsured with the last insurance company for the value of my property so that was fixed up. Also, I'm paying less, and the coverages are far superior. Further, Aaron summed up the coverage I had vs. the coverage that I ended up taking with Edina Realty insurance. No brainer. Thanks Aaron and Team!
Prompt response to my questions.
The Team at Edina Realty gives me fast, reliable, and professional services
Excellent communication skills from the rep.
From the beginning they have been responsive and helpful and thorough.
I've never had a timely response from Edina Realty Insurance and always have to reach out multiple times to get anywhere, usually needing to call as it seems your email is not monitored at all.
Good rates - quick responsive service
Super simple requiring process.
Agent handled my insurance coverage change and called me at a later date to inform me of my refund.
Always great counsel and value.
Responsiveness with solutions and/or options is most important to me and then quick follow through with whatever change has been decided on. I've been very pleased with Jason and Angela thus far! Appreciate the effort in keeping my business.
Marcy goes above and beyond to ask all the right questions to get all the right coverage! She is truly an asset to the company!
Very professional always so helpful
..
When I had a problem they helped me right away and believed me, my problem resolved because if Edina. It’s a little more than other places. I wish I could get a new card for my wallet sent every time it’s renewed. I trust them and stick with them.
The agent. They were responsive to my request and concerns
I was very impressed when we first went with Edina insurance because they really shopped for the best deals for us. That was eight years ago and I would appreciate follow up to make sure that we’re still getting the best insurance and rates.
Almost everything! The agent I routinely work with is great - Angela - is aways very professional and amiable at the same time. Her suggestions have always been helpful and timely. Can’t say enough good things about her and the services she has recommended.
Always very helpful and quick to respond.
It went very well. I am very pleased.
Our agent is always so pleasant and helpful no matter how much time has passed, we really appreciate Marcy!
Hard to reach a person at times
I was insured with them until I got my renewal notice. I found better coverage $1,500 cheeper per year
personable, helpful
Large premium increase prompted me to ask for other quotes. Agent found another reliable carrier for $2k/yr less. Asked to change to that carrier which did not happen and no feed back.
It was super easy and fast! It made the whole house buying experience super
They were able to get my insurance reinstated with the proper paperwork and are very knowledgeable.
I emailed the team multiple times without any kind of response.
Erin was amazing, she listened to all my questions, helps make the process go by easy and found the best plan for our current pricing needs!
Lauren Wicklow was great working with she spent time with me on how we could save money since we are now retired a true gem
Patrick Peick
Rep was available by text, email and phone, at any hour of every day. Everything was handled very smoothly and all my questions were answered promptly.
Marcy worked hard to answer all my questions and I trust she found me the best coverage at the best price.
They made everything smooth. Thank you all for everything!
My agent, Lisa Waldoch, listens!
Tony, the agent was awesome! We had a super short time frame to get new insurance. He was very meticulous about comparing the policy we had to the new one.
Our realtor Nichole was great and helped us through a very confusing process and we were able to move up here on our timeline
The low cost of my new insurance policies
Extremely helpful and knowledgeable in finding me the best for less!
Speedy customer service
You guys have been amazing and found the best deals for the best coverage. You’re kind, you listen well, and you are quick in responding back. Insurance is SO expensive. We are grateful for your willingness to find ways to help bring it down. Thank you Tony and team!
Erin McKenna has been super helpful!
No one reached out once renewal
My agent is easy to get a hold of very personable and professional. I feel like she has my best interest in mind
Issues with coverages on condo
I perceive, and trust, the Team tries hard to find the best coverage and the best rates.
Marcy did a fabulous job finding great insurance at great rates. Even though we moved from a lower cost State, her work set us up with lower rates than we have paid in years.
When it comes to cost I would expect that my agent would be trying to save me money. I had to contact you when my insurance was more that my taxes. You did find me a better rate for homeowners but my auto insurance didn’t change.
Very thorough and knowledgeable.
Called to ask that they look to see if there was any cheaper house insurance as my house payment has almost doubled in 4 years. Agent stated "Oh I'm sure that what you have is the cheapest already. " Did not offer to check into it in any way. Has also emailed a week or two earlier asking for a call from my agent and never received one. I am looking into getting other insurance on my own. Feels like once you sign on for insurance there, there is no more "Customer service"