Eastbrook Homes
Customer feedback report for

Eastbrook Homes

1405 Reviews

Eastbrook Homes

Since 1967 Eastbrook Homes has led the way in developing high-quality, affordable homes in people-friendly neighborhoods. Over the years, we’ve built thousands of single-family homes, attached condominiums and luxurious villas. During that time, our communities have become known for thoughtful amenities such as well-planned playgrounds, convenient sidewalks, landscaped community parks, and tranquil ponds that add ambiance and character to our neighborhoods. Show more

Since 1967 Eastbrook Homes has led the way in developing high-quality, affordable homes in people-friendly neighborhoods. Over the years, we’ve built thousands of single-family homes, attached condominiums and luxurious villas. During that time, our communities have become known for thoughtful amenities such as well-planned playgrounds, convenient sidewalks, landscaped community parks, and tranquil ponds that add ambiance and character to our neighborhoods.


We are proud to offer beautiful Eastbrook homes in The Grand Rapids and Lakeshore regions of West Michigan, Central Michigan's Greater Lansing area, and Auburn, Alabama. And our commitment is the same today as it has always been: build homes of outstanding craftsmanship and exceptional value while offering the award-winning customer service, courtesy and respect our customers deserve.
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Types of work

Home for sale 2091
Custom home 2091
New home 2009
Commercial construction 36
Energy efficiency upgrades 36

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2014
Guildmember since 2014
Feedback Milestone
10 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
5 Consecutive Great Reviews 2015
Feedback Milestone
5 Consecutive Great Reviews 2014
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Of 4336 customers surveyed, 2427 responded
Sales Knowledge
The Eastbrook Homes salesperson was knowledgeable and helpful regarding my project.
90%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
88%
PM Professionalism
[PROJECT MANAGER] is knowledgeable and professional.
93%
Construction Quality
I am satisfied with the quality of materials and workmanship.
83%
Professional & Organized
Eastbrook Homes was professional and organized.
87%
Warranty Explanation
I have a clear understanding of how warranty issues are handled.
87%
Value
I received a fair value for my money.
91%
Likely To Recommend
I am likely to recommend Eastbrook Homes to a friend.
83%
Budget
Eastbrook Homes stayed within our agreed upon budget.
100%

Of 4336 customers surveyed, 2427 responded What does this data mean?
All project locations are approximate
Of 2427 respondents, 1405 left a review
4.4
1097 of 1296 would recommend
803
294
105
46
48
No rating
109
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Eastbrook Homes using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Eastbrook Homes

1188 East Paris SE,
Grand Rapids, MI
www.eastbrookhomes.com (616) 202-2605