I am happy with the work that Dream Home Roofers did for me.
Dream Home Roofers were quick and did an excellent job. They also cleaned up when they were done.
I first had an installation scheduled for Friday, but due to the bad weather it needed to be rescheduled. Everything was rescheduled for Sunday. The installers came Sunday, turns out they had to replace approximately 20 pieces of plywood. No one let me know that they needed to be replaced, nor was I shown them to verify that they needed to be replaced. The extra amount for the plywood was added to my bill without my approval. Anyone could have spoken with me, as I was home all day during installation.
Clean neat the men were 100% professional or more than willing to stop and answer any questions . Rain next day no leaks everything perfect New ridge vent put on can feel the difference works perfectly very happy with the entire job went out of their way to match existing roof that didn't need replacement products were all of superior quality
I wasn't too happy about some of things I saw afterwards. There were some different things on the roof that looked odd and didn't look too good. I took pictures. Besides things like birds stuck in the chimney because a bird could've flew in there. There were just a few things I wasn't too happy with. I did end up with a flat tire since they left nails out. They did say that they were going to clean up and everything, but I stull ended up with a flat tire. I ended up cleaning up behind them because there were a lot of pieces from the roof that were all over the lawn and in the back that I guess they missed. I finished up what they didn't get.
We are very satisfied!
The roof is nice and everything is good. It's a good quality.
I am very satisfied. Dream Home Roofers provided excellent workers and was very easy to work with.
They were good, there were plenty of them, and the job was done right within six to seven hours.
I really like the work attitude of the staff. They were very professional. They worked very hard and I was very impressed. I was really blown away with the roof when completed in one day and the yard clean up was literally out of this world . Even the neighbors on either side of me were very pleased with their yard clean up . I would not hesitate to recommend this company
I was given a schedule that was not kept.
On a positive note the roof looks great and was done same day it was tore off. Very quick job. Have had serval bad 80MPH wind storms since Feb and it’s held up.
But….. The installers were not at careful. We have scratches on our aluminum siding from them, cable wires that were attached to the siding (assuming ladder fell)we were at work) are now down, there was trash in the front flowerbed, a piece of metal that was thrown down cut our front window screen (it’s been repaired out of my pocket), shingles stuck on our main power line to the house, clothing left behind, string tied to our chain link fence and someone knocked a solar light off a shepherd’s hook that’s now broken. The spouting people may have done the scratches and damage but they were mad at us when we got home from work and it’s dark now around 5-6pm for not having an outside electrical outlet and had to drag out their generator to use their tools. Talked in another language about us/and/that, which SURPRISE our neighbor translated. Also the old spouting that they took out of the drainage hole to the street, the new one is not all the way in there. So dirt, mice, anything can get in that and clog our drain to the street. I took pictures.
I am very satisfied with everything.
Excellent job
They did a great job.
It was a very pleasant experience.
There are items that drive the new roof, like replacement of plywood sheeting that was not done. The drip edge is all bent, the reset vent shingle has a hole in it, and they siliconed it instead of replacing it. How does that affect my warranty?
The job was done in a professional manner. I was there during the whole installation and customer service is great. The quality of the products is good; they are Owens Corning materials.
They were on time. They took care of everything as expected and diagramed in the outline that was made when I spoke with the salesman. Everything was done perfectly.
The man representing this company was easy to talk to and I felt he was very honest. He wasn’t. The roofers were friendly and appeared hard working, but I couldn’t communicate with them because they didn’t speak English. They tried to cheat me out of replacing a fascia board that was the original reason for contacting them. I am embarrassed that I fell for their crap.
Their work is mediocre. The prices are high and so far, my experience with their service is less than stellar.
They were very professional and efficient.
The one thing I have a problem with is when I booked them. I believe his name was Anthony, and when we were sitting in the living room, I told him what I was looking at. I mentioned the eaves and the soffit. My husband mentioned it as well and the guy said they could fix them. When they went in the attic, I wanted them to see holes and where the squirrels were getting in. I have small grandchildren, and I was afraid they were going to get bit. I wanted the roofing company to fix it, I got rid of the squirrel, and it is still not fixed. I would like them to come out and fix it, and put the soffit and the eaves on. In the backroom there is an opening of six inches where the wasps got in and Orkin got rid of them and I wanted him to fix that and they didn't. I want them to come back out and fix it. We agreed to it when they came from the attic, when I called to tell them about it, they said it wasn't in the contact, but that is not my fault when it typed it. He told my son-in-law it had to be fixed. I am a little disappointed that they won't come out and finish the job for me. They were sprayed into the hole and I don't wand them back. Other than that, they did a good job. They found the cheapest way to go, and I don't have to make payment until later. They are a good company to fix your house. It is now coming up to a year and I would like from them to finish. They gave me free rain gutters which I appreciated but the rain gutters, but the other night when we got pouring rain where the rain gutters are coming down it is like a flood. They may be bent and need to be fixed. There are a few minor things to be fixed, so that the job is right.
The roof was done on the schedule they had placed it to be on, and everything went smoothly.
They did a good job.