Worked from 8:00 inches morning till 8:30 (dark) at night ,came back first thing in the morning and finished things up, they were backing down the driveway when the gutter crew was coming in.
My daughter didn't sign the loan papers.
Men we polite, friendly. Worked together like a good team. Come on time, immediately went to work and continued thru the day. Had a lunch break and right back to work. Knew their stuff, very neat and cleaned up so well you would have never known they were there.
Fantastic roofing job! Look great!!
The main issue was that when it came to getting a quote, Dream Home Roofers reassured me in regard to the quality, pricing, and communication, but when it came to actually installing the roof, there was an issue where the quality was not the first priority. A hole was left in the roof and just papered over. Had I not discovered it, it would have been left there. In that regard, what else have I not seen or come across to report to Dream Home Roofers? At the end of the day, I am going to hire an inspector to make sure there is nothing else that was inadequately installed and no other issues.
After I agreed on the proposal, Dream Home Roofers left me to fend for myself. They said they were sending their people, but they sent a subcontractor. The subcontractor "project manager" and I had to fight over the phone about the scope of the work. We had a difference of opinion on what was included and what was not. What the subcontractor was telling me (he introduced himself as the project manager but was a subcontractor) was that I wouldn't get a new skylight. I was told I would get a new skylight. Once he agreed, he brought the smallest skylight. After a protracted conversation, he agreed he had to give me the skylight, but it was wrongly measured and was the smallest skylight. He tried to convince me they could put pieces of wood around it to make it work. I said, "Absolutely not!" We had a few exchanges with the project manager. Finally, he agreed. No, I would not recommend them because they did not come back and support me. They just sold the contract to a subcontractor. I'm okay with that, but when they leave me alone with the subcontractor and don't get involved, I don't recommend that. The roofers who worked here were good. My problem was with the project manager who wanted to convince me to let them provide not the same size skylight, arguing with me about why I should make them put the smallest skylight in place of the biggest skylight I had. When I contacted the workers, they all agreed it was the wrong size. It wasn't a well-coordinated contract.
Everything went well. The salespeople were excellent.
Dream Home Roofers was very good.
They were very professional, they did a fantastic job, and they did it very quickly.
I am just happy with everything.
They were efficient and expedient in getting the job done quickly.
They were very professional, and they did what they said they were going to do. I didn't have any problems with them at all.
They were very professional and got everything done as promised.
The service was great from beginning to end. There was a slight issue during the process, but they fixed it.
They were very nice.
Warranty. The installation team was very thorough and knowledgeable.
The quality of the work is excellent. I don't have any issues with that. The salesman was extremely high-pressure. It was like being on a used car sales lot. The price kept going down the more I said no, until it came to a price that I was comfortable saying yes to. It doesn't give me a good feeling to recommend Dream Home Roofers to family and friends who may cave earlier and pay thousands of dollars more than they need to.
They are very professional.
On the whole, it was a totally mediocre experience.
They could do a better job of protecting the flower beds. My wife was upset when the installation team ruined the flowers.
Office communication and response to complaints was not great. Process was streamlined and value was good.
The sails man couldn't tell what he looked at and couldn't take the advice of the home owner. So the job was not finished
Timeliness in completing the job; quality of work; care of my property.
They did a great job. I can't say how great it is, because I am not able to get on the roof.
Dis not appreciate the pushy salesman
Concierge access to walk you through the process and answer any question you may have. I always got quick response.