I hired them to clear a slow draining kitchen sink the technician came out and talked my wife into doing a Hydro cleaning throughout the house the next day we use the washer in the garage and the water backed up and overflowed out of our secondary bathroom shower causing damage to all of our laminate flooring throughout the house. They contacted their insurance company that denied the claim stating we had an existing issue. If the Hydro cleaning would have been done correctly there would not have been an issue and they walked away from the project and charge me $1,800 to do the Hydro cleaning and the next day they fired the technician that did the work. I lost about $8,000 worth of laminate flooring throughout my hallway, bathroom, front entranceway, kitchen and dining area. Video camera showed some roots in the line and that is what they base their existing condition but if Hydro cleaning would have been done correctly the roots would have also been cleared out along with all the debris that clogged the drain.
One Water Systems had received fantastic reviews online that I found during my research prior to purchasing. Some of those reviews seemed a bit "too good to be true." Now that I've purchased one and gone through a transaction with them I can say that all of those rave reviews were absolutely spot on... more
Scott was really good at selling the job and the company. They were a little bit higher and turned out very good with a good value.
Far better experience than one might have thought, especially given the fact there is no face to face meeting. Our designer was fantastic. Very helpful, professional with a great product.
Learn why professional home builders and home improvement contractors join our community of quality.
Get started