Dexter Builders got the bid promptly and there were NO hidden cost or over runs. There point person Anthony Wash kept me informed and was friendly and professional at all times.
Did exactly what was agreed on , did a good job , had middle bid on price. They are local as well.
Our experience with Dexter Builders was first rate from start to finish. I found their prices to be competitive with others in the Ann Arbor area; the quality of their product and workmanship, however, far exceeded my experiences (and those of friends in the area) with other companies. Advice we received was spot on; they clearly understood our own vision for the remodeling and provided excellent options. Like all projects of this sort, small scheduling hiccups, delays in delivery, or onsite adjustments to the work plan occurred, but these were always handled quickly, efficiently, and professionally. We were never left guessing - answers were always provided, sometimes within three minutes of texting. I have no reservations in recommending them and appreciate the word-of-mouth recommendations from friends that led us to consider them.
Superb work! Old-world craftsmanship. The quality is outstanding. I absolutely love the gorgeous brick paver ramp entryway they designed and installed at my new home, making it accessible to all. I highly recommend Dexter Block. They are passionate about their work and truly care about their customers. I love this company!
Product Selections Process - Kyle Davis and his staff at Dexter Block took the time to explain the process and help me select the perfect materials for our project. They suggested products that beautifully complemented our home facade. They have an excellent eye for design!
Dexter Roof was timely. They got the job done and exceeded our expectations!
We love our new kitchen and flooring! It has changed the entire character of our house.
Product Selections Process - It's awesome to be able to see various product samples in the natural light of the showroom as opposed to under fluorescent lights.
This is a very good company. Dan explained the options to me in a very understandable manner. He was very professional and friendly/respectful.
Great Job and I loved Dan!
Quality work, they were fair and they exceeded my expectations.
Recognized Excellence - I would like to recognize, Paul Lopez for his exceptional way he handled everything. The two guys were very good workers and they knew what they were doing.
Areas Of Satisfaction - The entire way the were on top of the project from start to finish.
Kyle was wonderful to work with and I'm very pleased to work with them. It was a great experience and I have already recommended them to family and friends. I would do it again if I have to.
I have already recommended Dexter Builders to others.
Job done quickly an correctly. If it ever rains I can verify it was a water tight installation which I sure it is.
I would highly recommend them.
Recognized Excellence - Scott provided exceptional service.
I highly recommend Dexter Builders, they are a great company. They produce a great product and their service is fantastic.
Recognized Excellence - Rachel Hill was a great project manager. She communicated promptly and got things done.
Areas Of Satisfaction - The finished work was great. The carpentry was wonderful. The finished project looks fantastic.
Dexter Builders were professional with their work.
Recognized Excellence - Josh Meyer and all the various workmen. The concrete workers, the framers, the electrician, the finishing carpenters, the roofers, the siding installers, the painters, the patio brick installer, every employee was cooperative and seem to take pride in doing their job.
Additional Comments - I'll have them come back and do more work for me as soon as I'm readyThanks again for a great job
There simply is no better builder in the greater Ann Arbor area! We could not be happier with our project and marvel every day of just how wonderful the space, workmanship, materials are. In the past, including this job, I would seek two or three bids. For all future projects at our home, we will simply call Dexter Builders!
Recognized Excellence - Casey Peters. He was great to work with! Very professional, courteous and responsive!
We have been very satisfied with their professionalism, communication, and competence. They are an outstanding company and it's a pleasure to recommend them.
Recognized Excellence - Rachel. It was always reassuring to know that if there were any questions or concerns, we could text Rachel and receive a response almost immediately.
From filling out the online request for a quote to the completion of the job, my experience with all the staff concerned was very positive. I recommend Dexter Builders and would not hesitate to call them again should the need arise. Thanks.
Areas Of Satisfaction - I liked the fact that they communicated very well. Casey returned calls in a timely manner and followed through with what was said. Also, the tradesmen on my job were friendly, respectful, punctual, skilled and hard working. What more could you ask?
I wouldn't even think of going anywhere but Dexter Builders in the future.
Areas Of Satisfaction - It's very simple: they say what they will do and then they do it. Add to that good manners and you have a winning contractor.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dexter Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys