Areas Of Satisfaction - I was they most satisfied with the installation because they knew what they were doing.
Recognized Excellence - They were all good.
Areas For Improvement - None
Areas Of Satisfaction - The overall process was top grade and easy to communicate with.
Recognized Excellence - Everyone especially the Kevin Barnes! You all did an excellent and awesome job at completing my order and an a timely manner!! Thank you!!
Recognized Excellence - Steve was great to work with. He kept us up-to-date on everything that was happening during our ordering and installation process.
Additional Comments - The doors are absolutely beautiful! We get many comments from neighbors on how good they look. !
Areas For Improvement - They exceeded my expectations
Areas Of Satisfaction - Knowledge of product. Helped us decide what type of door would look good and last under weather conditions. Did not try to sell most expensive item.
Recognized Excellence - The owners were prompt in contacting us for scheduling and answered all our questions. Kevin made the buying experience easier as we were a little overwhelmed with all the options of doors. He helped us make a selection we love. We spent a little more than we budgeted but are very happy with quality and look of our door.
Areas For Improvement - A very professional company!
Areas Of Satisfaction - Quality of workmanship and finished product
Recognized Excellence - The installers were exceptional and were detail oriented.
Additional Comments - We are very happy with our new door!
Areas Of Satisfaction - Steve Barron was a pleasure to work with. He was knowledgeable and professional and willing to work with us to customize the installation. The quality of the doors is very good. We've gotten many compliments on the French doors he installed and are happy we had the work done.
Areas Of Satisfaction - Every aspect of service from our first meeting to the last was professional. Steve did everything possible to make this job great and it was.
Recognized Excellence - Steve and the entire crew were exceptional.
Steve and his crew are friendly, dependable and professional. I would call them first before anyone else...
They were wonderful to work with. Very professional and courteous. The installer was an expert. Our job was very complicated and everyone went over and above to make our doors and home beautiful.
Areas Of Satisfaction - There expert craftsmanship and knowledge. We were lucky to find them.
Recognized Excellence - Everyone!
This is my second home to use TriStar to remodel. The entire team is a joy to work with, from the project manager, the electrician, the plumber, the painters. They ALL went over and above to get their job done. Communication was incredible. I cannot say enough about the team at TriStar, and I am anx... more
They were very professional and they went above and beyond by getting things done very quickly. They were also very courteous.
Fresh Coat Painters of Richardson were GREAT to work with. They gave me all my options, took time to walk me through them, and delivered an excellent customer experience and paint job. They showed up exactly when they said they would, and cleaned up everything each evening. Also the price was reaso... more
The workers who actually do the work are competent, professional, and courteous. The company suffers from lack of coordination and unresponsiveness to phone calls. It took much too long to get the work done. They had to be contacted by us many times rather than them contacting us.
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