Brad was very professional and did a beautiful job on my counter tops.

Unexpected delays, felt we weren’t informed about some information

Was very clean, respectful, and did a wonderful job

Mad City has a great team from sales to finish that brought to reality our dream shower/tub. I would work with them over and over again.

Great service and always on time

Chris P and team were very professional and did a great job. Highly recommend.

Very professional, fun & made the process easy & my windows look beautiful!!

Brad was amazing!

From beginning to end everyone was incredibly nice and respectful. We greatly appreciated the fact the install team was cautious of our animals and small children in the home. All staff was very friendly. Any questions or issues were managed right then on site. Overall, we are very pleased with our experience!

The installers were very efficient. They finished the project well within the time allotted. They each knew their job and worked well together. Very professional.

Everything!

Highly recommend!
Salesman was very informative. I especially was impressed with the demonstration.
Installers cleaned up any mess all through the installation and were friendly and informative also.
A+

The whole experience was so smooth
From the super nice sales lady to the wonderful installation team. The windows look so nice and are so easy to open/ close.

So professional and explained everything so well

Mad City got my windows done in two days and were very clean and careful. My windows look great! Thank you!

I already have recommended Mad City to a friend!

I already have recommended Mad City to a friend in window discussions!

I’ve recommended Mad City to others already

After doing a lot of research on quality, price, & customer experience & satisfaction, we chose Mad City Windows to replace our windows. The quality of the windows are superior to any others on the market.

The sales staff is knowledgeable, but doesn’t use high pressure tactics like so many others do. They don’t have to, because the windows sell themselves!

The installation crew arrived on time ready to work. They introduced themselves & explaned exactly what would be done & how long it should take. The original crew chief, Mark?, was measuring & cutting trim while his assistant, TC was carrying in all the windows, tools, & other supplies & began removing the old windows. While TC was working inside, Mark had an accident with the saw & cut his finger. It was pretty bad to where he couldn’t continue to work & get stitches. Another crew chief, Cody, was called at another job, & as soon as he finished there, he came to our house to complete our project. He was really impressive! He had been working at the other job since 6:00 am, came to our house & he & TC didn’t finish until 8:45pm. They worked their hearts out for us. They were our heroes.

Even though they worked so late Cody still spent time answering questions about the windows & showed us all the workings of each window.

High quality product, excellent customer service. Installer Mike was friendly, knowledgeable, & shared his discoveries.

Job was very well done considering only one person was the installer

very nice and listened and answered to me. Made me feel comfortable

Product is very clean corners, insulator, and so clear to look out. The screens on their windows are very nice.

Our experience was great all the way around!

Seamless process - from sales to installation to follow up the Mad City team met and exceeded our expectations. We will absolutely be planning our next round of window updates with this team!