Dallas Automatic Gate has been doing business since 1994. We have, and continue to service Show more
Dallas Automatic Gate has been doing business since 1994. We have, and continue to service
customers all over the Texas market. Our services include gates, fencing, access control, entry
systems, cameras, and parking systems. We are focused on providing the right solution for
each customer based on their needs and budget.
Dallas Automatic Gate provides design, build, and install for all fence, gate, and access control
systems. We are happy to perform a turnkey solution or provide the expertise to install and
maintain existing components. We offer scheduled maintenance to reduce the downtime of
any access control system (gates, door locks, etc) as well as keep your fence line clean and
functional for years to come. We can also provide on call service on an as needed basis.
Dallas Automatic Gates headquarters is located in Mesquite, Texas. We have been here since
our inception in 1994. DAG works with all client types including commercial, residential,
municipal, and federal to name a few. No job is too small nor too large for our team. We have
been around almost three decades due to our communication, versatility, and ability to exceed
our customers’ expectations.Hide
Dallas Automatic GateHello Mr. Stroud,
Thank you for working with us and bringing your concerns to our team. We would have liked to speak with you prior to the review, but sometimes it just doesn’t work out that way. We believe we provided a positive resolution to your gate issue and hope to provide future repairs as you may need. We apologize for our technician not calling or knocking on your door when they arrived. We do provide a text and email when the technician is on route and direct our techs to call when on site for residential clients. We can track our text/emails as they are automated based on the app we use, but on site calls we must rely on our technicians to complete. We will provide additional training to our technicians for on-site calls.
Easily diagnosed the problem with my residential surveillance system. Spent time explaining the problem and answered my questions. Representatives were kind and scheduled at a convenient time for me.
Dallas Automatic GateHello Harjit, We appreciate the feedback and believe we have rectified your issue with our calls. Our first call was to place your gate back on track as it had come off. We placed the gate back on track and performed a standard maintenance while on site. In this maintenance we check the chain and tighten/loosen as needed. Operators require min/max droop based on linear footage and our tech must have noticed yours was below the threshold. We tightened the chain and about a week later received a call from you for a snapped chain. We don't believe this is due to our maintenance, but after our conversation we have warrantied the second call and repaired the chain. Thank you for your business and we hope to provide services in the future.
The feedback presented on this page was collected by GuildQuality from Verified customers of Dallas Automatic Gate using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
Public reviews
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Contact
Have any questions? Feel free to contact us. We will be happy to hear from you!
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dallas Automatic Gate as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.