I was not completely satisfied but I was satisfied enough at the time.
Recognized Excellence - Clode did an excellent job.
Recognized Excellence - Workers were very good.
Areas Of Satisfaction - Communication with us was excellent.
When I was calling him, he always called me back and didn't leave me hanging. He was good about telling me when they would call back. He was a very nice man.
Communication - They even went and picked up a piece for the tub for me.
Recognized Excellence - Kim Crema was great.
Areas Of Satisfaction - It's all one hundred percent good.
Recognized Excellence - Everyone that I dealt with was very professional and knowledgeable. I was glad to hear that my neighbor also had an instal
Schedule - They came earlier than scheduled.
Recognized Excellence - I would like to recognize workers.
Areas Of Satisfaction - They met or exceeded my expectations by completing the job in a timely fashion. They did a good job.
Recognized Excellence - Ceiling looks great
There were mistakes made and they have not been rectified.
They were very professional and very clean. They went right to the work and did it.
It took a long time to get the service. I had a lot of work done, like 40-50,000 dollars. Some of it done very quickly and some of it took forever.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Crema Enterprises Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys