Craftsmen Home Improvements did excellent work on a multi-faceted exterior project. Their crew were professional and courteous, and we would recommend them to others. They were neither the most expensive bid nor the least expensive bid that we received for this job, and we feel good about the quality and value of the materials and services.
Working with the entire Craftsmen Home Improvement team has been an exceptional experience from start to finish. Our project included removal and replacement of entire roof (with significant re-decking), installation of aluminum wrapped fascia and hidden vent soffits (which included removal and replacement of large sections of damaged fascia), and covered gutters/downspouts. Their bid was very competitive. Their lifetime workmanship warranty was a great selling feature. The Craftsmen team and all their contractors are excellent. All have the same professional manner with customer satisfaction their goal. Jim Kosloski was our rep and was excellent to work with. He was professional, personable, knowledgeable and very responsive to all our questions/concerns—even while on vacation! His follow through is exceptional. With Covid-19, there were material shortages. Jim’s find-a-way, make-a-way attitude found our shingles even when every supplier in the metro area was out of them. He was there through the whole project even being present for several hours as the roof was installed and later to inspect the jobs. He also followed up and took care of several minor adjustments once the job was complete. The project managers, Ellie (Roofing/Gutters) and Joni (Fascia/Soffit), were seamless in the coverage of our projects. Snow in October produced several weather delays. Ellie and Joni kept us informed prior to the delays. We never had to wonder when the crews were going to show up. They were both fantastic. If issues arose, they were handled promptly and professionally to our complete satisfaction. Carolyn who handles the billing/finances was excellent to work with. Tony and his crew did an excellent job with the roof as did Juan’s team removing and replacing all the damaged fascia and installing the new fascia and hidden vent soffit. Matt and his team did a great job with our new covered gutters and downspouts. These teams are highly skilled and it shows in their work. Our neighbors were very impressed! With window and siding projects next, we’ll definitely be reaching out to Craftsmen again. We especially appreciated the thank you gift package we received from owner, Dan Blydon. Thank you!
The strength of Craftsmen is the quality of their work and communication is an area requiring some work. We worked very well with Kim who assisted in the choice of materials. The stone mason was an artist. The siding foreman knew his craft. Our project was rather expensive but an excellent value. We experienced some delays due to Covid, i.e. seven weeks from ordering ledger stone to delivery. Eric, sales representative, was responsive. Joni, our project coordinator, was also responsive. Our problem as a customer was not knowing specifically what we wanted for stone work, gutters and some other aspects of our project. Craftsmen was flexible in dealing with our expectations, known and unknown. Overall, Craftsmen met or exceeded our goals.
Charges for the electrician that Craftsmen retained seemed unreasonable for the time he was on the job site. An adjustment was made but we never received a detailed breakdown of the electrician's charges. We were home for the entire installation and never observed him on site until the remounting of three fixtrures. Our electrical service was never interrupted during the time of installation.
The crew was phenomenal - professional, courteous, communicative and worked quickly. I was very pleased with the work they did and would recommend them to my family and friends.
Craftsmen Home Improvements Inc is a top notch company to work with. They provided top quality products, craftsmanship and service. Their crew is not only knowledgeable and thorough and precise but they are extremely kind and respectful to work with. Another area that I really appreciated them for is their clean up - immaculate post work completion. Thank you so much Dan (and crew) for the beautiful work you did on the outside of our building!!!!
EXTREMELY satisfied with the service and products. We had windows, siding and soffits installed. The communication from the company was outstanding, they kept in touch, were on time and available for questions along the way.
Craftsmen has overall been a great company to work with. I'm very pleased with the quality of my new siding and roof.
I would used them again for my next house project!
The overall quality and workmanship of the project was first rate. And the communication throughout the project was excellent. I feel I received a fair value for my money. And I would certainly recommend Craftsmen Home Improvements to anyone looking for a quality contractor for a siding project. Even the inspector commented on the high quality of the workmanship.
Amazed at the difference. Before the new siding, fascia, and window wraps, and after. It is like we have a brand new home. The crew from Craftsmen, were always very nice, and worked very hard every day that they were here.
We were pleasantly surprised with how easy it was to get the job done using this company
My recent James Hardie siding project was the third major job I've had done by Craftsmen Home Improvements. I previously had them reside and replace the roof on another property. As before, I was impressed and satisfied. The peace of mind of knowing that a job will be done right is greatly appreciated. I will continue to use and recommend Craftsmen.
Very professional and courteous company. Great quality work.
Everybody was very professional. I've used them twice for two different jobs and I feel they have done a great job for both of them.
I appreciated the help when considering our project. The finish project finished on time and on budget. There was an unpleasant surprise but the company fixed all the issues and went out of their way to make it right.
I have and will continue to recommend CHI to friends and family because of how happy we have been with the workmanship and finished product.
Had a new roof put on my garage and house and was very satisfied with Craftsmen Home improvements. I would use them again and refer them to friends. Staff was helpful, friendly, communicated well.
We hired Craftsman to re-side our entire south Minneapolis home (~2000 s.f. inside) with Hardie board, replacing 75-year-old painted cedar siding.Eric the sales guy was terrific at explaining the options, and he used a tablet to show us the different options we had in doing siding, as well as what the specific options would mean. He also walked us through the process once we agreed to move forward.After we made the down payment, they mocked up the color options so we could see simulations of them on our house to pick the best color. They also couriered samples to our door so we could see the actual material. The installation was done exactly on schedule and looks terrific. They even came back to fix a piece of flashing that wasn't included in the original job, free of charge. If you need new house siding and you want a transparent, helpful, and professional company to do the work, look no further!
Price, speed and quality. Normally, you don't get all, but with CHI, we found you can have it all. I have had mostly negative experiences with contractors and actually somewhat expected the same when I hired them to do the job. With other contractors, there were always issues that I had to nag them to fix or finish, sometimes, they did, sometimes they didn't. This experience with Craftsmen Home Improvements was a pleasure from beginning to end, which wasn't very long. The crews were in and out so quickly we barely had time to interact with them. There was no mess to clean up and the attention to detail was superb. We had zero, repeat zero issues. They came, they saw, they conquered. I've never been more pleased hiring work done on my home. I would not hesitate to recommend them to anyone.
Craftsman Home Improvements was probably the best of all the contractors we have ever hired.
Recognized Excellence - Jim Kosloski was one of the most sincere, knowledgeable, and friendly salesman I have ever met. I sold real estate for a period of time and I can tell you I could have learned a lot from him. The entire crew was pleasant, friendly and so organized. Your project went off like clockwork.
They were great!
We had Craftsmen replace several windows and redo our siding and roof on both the house and garage as well as do a custom door and remove a rotting back deck. They were excellent; they maintained open and frequent communication and answered all of our questions as we went through the job. They immediately did everything they could to fix any problem that arose (our house is 100+ years old; natural to have problems) and followed through until it was right. They care about the client and the finished project; we would certainly go back to Craftsmen for future projects. The roof, siding and windows look phenomenal!
COMPLETE SATISFACTION..... THANK YOU FOR THE PROFESSIONAL WORK.......... D.RYMAN///
Craftsman did a very good job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Craftsmen Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys