Yes, I would recommend Collis, happy with their roof work.
Recognized Excellence - Andrew Mosher did a great job
Areas Of Satisfaction - Installers did a great job
Collis Roofing exceeded my expectation. They met every need and was very thorough and communication was stellar. Excellent work!!!
Recognized Excellence - Ken and the supervisor, Jay, were exceptional
Areas Of Satisfaction - Communication on site from Jay was exceptional
Recognized Excellence - Ray the estimator
Recognized Excellence - Chad
On the fense on that. I am still waiting for my completion for it. Plus some caulking that wasto be done.
Recognized Excellence - My supervisor Joe, the crew foreman Carlos, and salesman Eddie.
Areas Of Satisfaction - Everyone responded to my questions and concerns in a timely manner whether in the office or on the road. Thank you for a job well done.
Recognized Excellence - Our initial contact with Andrew and estimate. Inspired confidence in choosing Collis Roofing. We were not disappointed. Great job.
Areas Of Satisfaction - Job quality was outstanding.
Additional Comments - Definitely recommend Collis. They did an outstanding job. Also, were up front and honest when bidding the job.
Recognized Excellence - Matt, the estimator that came to my home was outstanding
Best price and service around.
Clean - No signs they were there after they left.
Safe - no clutter on ground.
Communication - Answered all questions complete and in an understanding way.
Quality Of Materials - I picked them out, but was provided many options.
Quality Of Workmanship - What can I say, Fantastic.
Professional & Organized - yes
Schedule - Actually they ended up being able to install early.
Value - Best price around, by thousands.
Recognized Excellence - Bill, Eddie and Miguel
Additional Comments - Thank you very much.
Safe - Very diligent picking up nails
Recognized Excellence - Ray
Areas Of Satisfaction - Fast efficient good price
I would use Collis again and would recommend them to all.
Recognized Excellence - Eddie
Areas For Improvement - they did a grate job
Areas Of Satisfaction - The roof looks great and the gutters are too
This rating is based on all of the ratings and comments below.
Recognized Excellence - George (project sup.); personable and pleasant interactions, good follow-through on questions, etc.
Areas Of Satisfaction - Pricing in accordance with the original estimate/quote met our expectations. Finished product exceeded expectations.
Additional Comments - Greg from Collis was wonderful. Excellent communication skills. This company is great. Highly recommended them.
Fast, professional, good work and great customer service.
Recognized Excellence - Eddie Coad was an excellent, professional resource and kept in constant communication.
Areas Of Satisfaction - Fast, professional, good work and great customer service.
Great customer service, workmanship and follow up
Recognized Excellence - Eddie Coad, Jason Willoughby
Areas Of Satisfaction - communication from Eddie and from Jason. great customer service
Additional Comments - I was very happy and impressed with the service I received. Eddie was very helpful from the beginning to the end and helping us with the insurance.
Recognized Excellence - Bryan Kuehner
They were respectful, pleasant, and very knowledgeable when they came in to give us the quote.
Recognized Excellence - I would like to recognize Ray Hiltz for his exceptional service.
Areas Of Satisfaction - They were pretty quick in completing the job and followed up to make sure we were happy with the roof and the gutters.
Absolutely would recommend Collis Roofing to anyone needing a roof replacement. Their workmanship is the best I have ever seen. Prior occasions with other companies cannot compare with their workmanship and finished product. Honest, up front and educational in every aspect of the products, capabilities, warranty, and guarantees were easy to understand. I knew it would be done right.The results exceeded my expectations by a mile.
Recognized Excellence - Mr.Greg Dickey: Mr Garcia;
Areas Of Satisfaction - Customer service and professional installation is extraordinary !!
Safe - Yes, they caution me on where I need to be careful.
Quality Of Materials - Since I picked them out I have to say 5 stars.
Recognized Excellence - I would like to recognize the guy who came and gave me the estimate, Ray. He told me what to expect. I give him a 5 star. He was nice.
Areas Of Satisfaction - They met my expectations with the speed at which they put the roof on. I was expecting three days, but they got it done in two days.
Recognized Excellence - Greg. Jack Garcia. The supervisor of the workers. All the workers who did the roof
Areas Of Satisfaction - I was very satisfied with Greg, Jack and all the workers. They worked together, always answered my calls, explained everything so I could understand, checked on the progress of the roof - would always recommend them to anyone needing roof work
Additional Comments - Would definitely recommend and I have recommended them already to a friend
I am very happy with the work that Collis did on my roof and I recommended them to do the work on my neighbors work on their home across the street
Recognized Excellence - I already sent in a comment about Ray Hiltz and Jim the foreman.
Areas Of Satisfaction - Collis Roofing did everything fine.
It was the best experience I have ever had with a roof.
Quality Of Workmanship - I kid you not, it was the best experience we ever had.
Recognized Excellence - I don't remember his name, but our superintendent was phenomenal.
Areas Of Satisfaction - The quality and communication were top-notch.
Additional Comments - I highly recommend them.
Areas Of Satisfaction - Collis Roofing met and exceeded all of my expectations.
Additional Comments - I thought Collis Roofing did a great job.
They were hard workers, pleasant, punctual and considerate.
Recognized Excellence - Matthew Alston
Recognized Excellence - Eddie Coad professional, informative
Areas Of Satisfaction - Great roofers
we appreciated that there was a supervisor on site most of the time
They were very hard workers and very good to me. They were very polite.
Clean - Everything was put back in order. They were very, very good workers. They were very polite and very clean. I would highly recommend them.
Professional & Organized - They were very much professional and organized!
Recognized Excellence - Greg was very good to me. He worked with my insurance company and my reverse mortgage company. He was very, very good to me.
Areas For Improvement - There were no areas in which they fell short of my expectations. Everything was professional. They went over and above doing everything they could for me.
Areas Of Satisfaction - They exceeded my expectations by working to get my insurance company and my reverse mortgage people to help me with the cost.
Additional Comments - Everyone was so nice to me that worked at my house. Greg and the other man who supervised on the job site were very polite and very good to me. I appreciate everything that Collis Roofing did for me.
Areas Of Satisfaction - The quality of the service was good.
Recognized Excellence - I would like to recognize Eddie Coad for exceptional service.
Areas Of Satisfaction - They met my expectations in all areas.
Recognized Excellence - Alan Mong was exceptionally professional, personable and friendly during the entire process.
Recognized Excellence - Our Superintendent did a great job of informing me of progress and challenges (wood replacement) with our roof along the way. He went out of his way to make sure the site was safe and work was completed accordingly.
From our first encounter working with Representative Alan Mong, to completion of the project, we have been more than satisfied with Collis Roofing.
Clean - The Crew continuously cleaned the site while working and especially before leaving after the day's work.
Communication - Communication was on-going, questions answered and any concerns addressed.
Quality Of Workmanship - Neighbors stopped to talk about how fast and efficient the crew was and admired the completed work. We are very pleased with the quality of workmanship.
Professional & Organized - Collis Roofing is VERY professional and VERY organized.
Value - We certainly feel we received fair value for our money!
Recognized Excellence - Alan Mong, was with us every step of the way. He's professional, personable and very accommodating to our needs.
Areas Of Satisfaction - Work supervisor and crew were courteous, on time, very thorough & work area was always tidy. We were impressed at how quickly the job was accomplished.
Additional Comments - I have recommended Collis Roofing to neighbors and will again.
We are very happy with the professional service and quality of the work.
Recognized Excellence - the installation crew
Recognized Excellence - Eddie Coad
Areas Of Satisfaction - Timely. Word was done as agreed.
Recognized Excellence - Gregg Dickey
Areas For Improvement - None
Areas Of Satisfaction - All roofing, stayed in touch with litigation attorney for 2 years, provided support documents to Mortgage and insurance company.
Recognized Excellence - Eddie and dusty both can't me up-to-date on my project
They guys did a good job. Very efficient and I would definitely recommend.
Recognized Excellence - They all did an awesome job including the crew and the salesperson.
Areas Of Satisfaction - They exceeded expectations in all areas.
Collis Roofing was very professional and kept the site as clean as possible
Additional Comments - Very good job.
Recognized Excellence - Ken Duquette, George
Impressed with the time taken to complete the job so quick and efficient. Daily Cleanup of wjorksite.
Recognized Excellence - The worker who saw me fall and came to my assistance.
They were professional and got the job done quickly and well.
Recognized Excellence - Everyone was great. Eddie was good.
Areas Of Satisfaction - It was good.
Recognized Excellence - Matthew Austin and George were both very helpful.
Areas For Improvement - They didn't fall short of my expectations.
Areas Of Satisfaction - They helped anytime I had a question or needed help. They were very professional and efficient.
Additional Comments - I would definitely recommend them.
Additional Comments - They are just really good at what they do and that is why I have continued to use them several times.
Recognized Excellence - Greg Dickey is a great asset to your company. He made the whole process easy.
Recognized Excellence - Matthew Alston was fantastic to work with, and Jay (the site manager) was extremely receptive and responsive to all my roofing needs. His crew worked hard and the work done is perfect!
Areas Of Satisfaction - Quality work!
Collis Roofing Review: Job # 158749/Final Evaluation - Started Monday March 1st thru Tuesday March 9th, 2021 Salesman Chad PRO / was professional and fair in his job bid and was thoughtful of me as the Customer. Paid attention to my requests for a detail estimate. Responded to my inquiries and passed on concerns to the proper persons. As requested by me, Chad erected a simple structure around my HVAC Unit to protect it from falling debris, which did save the unit from cast-off roofing debris. CON / was uninformed that Roofers were Sub-Contractors. Roofers PRO / All worked very hard and diligently, usually starting around 7:30 am and finishing around/after 7:00 pm. All seemed knowledgeable of their craft and utilized the tools and materials to remove and install a new roofing system. All were courteous, well-mannered and mostly paid attention to detail. CON / None were able to communicate in English. Upon inspection of my attic after the roofers re-nailed the roof decking I noticed Hundreds, yes hundreds of nails that missed studs [pic # 1}. Only about a dozen were addressed by the roofing crew. On Wednesday and Thursday work did not end until after 7:00 pm, they worked in pitch darkness. The final day at the most critical area of my roof they rushed to complete work by flashlight at the ridge where they made mistakes that will need to be addressed. Very little due diligence was given to flying debris and nails. Minimal shrub protection and rutting of my yard seemed normal and just part of their routine. They made an attempt to clean-up (in the dark by flashlight) but, I am still finding debris and nails. Dumpster PRO / The roofing crew had a dumpster. CON / 1st Driver delivering showed up unannounced on a Sunday – luckily I was home to show him where I thought it should be placed. 2nd Driver Unannounced (not the same as the 1st driver) showed up at 8:15pm on Friday night– I was alerted by my security cameras as the driver knocked on my back door. He informed me he was there to retrieve the dumpster. Working only by the light of his cell phone he managed to hook up the dumpster and when maneuvering in the dark drove over the large rocks I have to protect my satellite dish and rutted my yard and stone drive pull-off. He left my residence after 9:00pm. Materials Delivery Company PRO / 2nd truck dispatched did a great job maneuvering my driveway not causing any shoulder damage and placing materials where needed on the roof. CON / 1st delivery drivers seemed unsure of how to maneuver and place shingles on the roof and after some conversation left the jobsite without accomplishing anything. Supervisor Joseph PRO / Joseph was courteous when addressing my concerns. CON / Spent little time at the job site which put me in an uncomfortable position of answering questions from shingle delivery people and trying to communicate with the work crew, who did not speak English. Page 2 Work crews did not show up on days promised to correct faulty work that was performed in a rush by flashlight in total darkness. Rework/Repair PRO / After 5 days since the last shingle was laid… a Repair Supervisor, Zach, A Clark sub-contractor showed up at 9:45am on Tuesday 3/9 and asked me what the issues were on the roof, apparently with only basic information by Collis. I showed him the areas of concern, via-my photos. The worker evaluated the areas of concern and left the jobsite around 10:30am said he would coordinate his other crew and pick-up materials and return later. CON / That original work had to be removed (ridge vent/ridge shingles), repositioned, re-nailed, roof cemented and reinstalled for the repair. After work coordination and transport of needed materials - the repair job was completed at 4:45pm. Bottom line the crew that installed the roof and created the issue should have been the crew to address the issue. I still believe where the job site fabricated toe boards were fastened to the roof, under the shingles was not addressed correctly with roofing cement in all areas that were nailed ( toe-boards were removed while roofer was wearing a headlamp in the dark). Dozens of nails attached to the toe boards were pulled from the sheeting and shingles were just flapped back down. Final - Materials were new and met my expectations, except for the unpainted cheap exhaust vents. Cost was reasonable. Workmanship was mostly excellent. Job oversite was fair. Overall, only if needed improvements for job materials delivery, crew and work scheduling/coordination, quality of work and performance were addressed and improved, I would recommend Collis Roofing. After retiring in the Facility Management field with nearly 38 years of experience in asset management I find this simple evaluation to be fair and concise.
Areas Of Satisfaction - The crew did an excellent job and I am very satisfied with the results. Ken Duquette's quote and explanations were excellent and detailed.
Additional Comments - I highly recommend Collis Roofing and would use them again if the need arises.
Areas Of Satisfaction - They were helpful in working with our insurance company, and were patience with us.
If thru Greg Dickey, yes.
Safe - Yes.
Communication - Fine.
Quality Of Materials - What I ordered, almost top of the line, yes.
Quality Of Workmanship - As of what I know about roofing, seemed fine.
Professional & Organized - Seemed fine.
Schedule - Yes.
Recognized Excellence - Greg Dickey, Salesman. The Lead Installer, forget his name, but he answered all questions, his helpers were fine as well.
Areas Of Satisfaction - Greg Dickey. (His name comes up often in this survey.) He was very helpful helping me fight/navigate me fighting my Insurance Company to get it approved for wind damage. Very patient with me talking to them to get y'all paid.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Collis Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys