Did a very professional job

Areas Of Satisfaction

Areas Of Satisfaction - Was able to get the color tile I wanted

Reflecting on the job that Collis did on our roof, we would definitely recommend them to friends and neighbors.

Safe

Safe - The crew practiced job safety on the property.

Quality Of Materials

Quality Of Materials - One of the reasons for the delay of responding to this survey was observing how well the materials reacted to sun, rain, etc.

Quality Of Workmanship

Quality Of Workmanship - The quality of the workmanship was topnotch.

Schedule

Schedule - Yes they followed the schedule.

Value

Value - We feel that we received good value for our money.

Recognized Excellence

Recognized Excellence - Wally Martin very patiently and thoroughly answered our numerous questions before we signed a contract with Collis. Ashley Martin, in accounting, explained in detail our payment obligations.

Areas Of Satisfaction

Areas Of Satisfaction - We have a quality roof on our house that has drawn positive comments from friends and neighbors.

Additional Comments

Additional Comments - Thank you for a job well done!

I have already recommended Collis Roofing to several of my friends. However, was I in agreement with everything they/you did "No."

Clean

Clean - Yes, Collis Roofing workers were sincere in their efforts to keep the area clean.

Safe

Safe - Yes

Quality Of Materials

Quality Of Materials - Haven't had anything to fall apart nor have I had any leaks so far.

Quality Of Workmanship

Quality Of Workmanship - Hoping that it doesn't leak.

Schedule

Schedule - Yes.

Collis Roofing gave excellent service, was timely, fulfilled every responsibility they promised, and did a great job.

Recognized Excellence

Recognized Excellence - I would like to recognize Ken Duquette for his professional service and being courteous. Joe was very responsive.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing exceeded my expectations in terms of the overall project.

They did what they said they’d do in a timely fashion.

Recognized Excellence

Recognized Excellence - I'd like to recognize Ken, Buster, and all the office staff.

Areas For Improvement

Areas For Improvement - Collis Roofing didn't fall short of my expectations in any areas.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing exceeded my expectations with the timeframe.

Additional Comments

Additional Comments - They met and exceeded the timeframe. They told me how much it would cost and how long it would take. They did what they said they would do.

Recognized Excellence

Recognized Excellence - Chris and Ashley were exceptional.

Additional Comments

Additional Comments - They are good and professional.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations with everything they did.

Additional Comments

Additional Comments - I would recommend them.

Recognized Excellence

Recognized Excellence - George was awesome!

Areas For Improvement

Areas For Improvement - No issues. Very Happy

Areas Of Satisfaction

Areas Of Satisfaction - Fair price, excellent service.

Recognized Excellence

Recognized Excellence - I can't currently access my records for this, so I can't remember our sales rep's name. But he was superb - did a thorough first inspection, discussed the job requirements and options, followed up often. He sold the job. After completion, he and the supervisor (name?) came out on Saturday morning and re-installed the 40' rain gutter. Well done!

Areas Of Satisfaction

Areas Of Satisfaction - Quicker than projected start to job (2 weeks rather than 6) and fast completion. Clean site, disciplined installers (see exception above).

We called 4 companies to have an estimate for our new roof. Collis was by far the best in information provided, materials showed, doubts solved, and recommendations made.

Recognized Excellence

Recognized Excellence - All of them, from the first contact by phone to the home visit to the installation team. All work really hard and well.

Areas Of Satisfaction

Areas Of Satisfaction - They kept us informs along the whole project, if something was going to change they let us know.

Additional Comments

Additional Comments - Excellent service, professional and trustable.

They did an exceptional job.

Clean

Clean - They cleaned up behind themselves and did not leave anything behind.

Recognized Excellence

Recognized Excellence - Katie in the front office did a good job.

Areas For Improvement

Areas For Improvement - The office manager was helpful in getting answers. Bob went out of his way to help me understand the procedures. I was expecting it to be rough because it was my first time, but it was peaceful. There were issues due to COVID, so I can understand the situation.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Additional Comments

Additional Comments - I think they did an exceptional job.

Recognized Excellence

Recognized Excellence - Everybody was great! The manager was really good and so was the person who came to my home.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations by completing the work quickly (in about 2 days) and getting the color right. It was really good.

Additional Comments

Additional Comments - I'm happy with my roof! It's beautiful! The materials used were really good and they did it quickly!

This was our third roof by Collis Roofing since we built the house. We have never been disappointed!

Professional & Organized

Professional & Organized - Collis Roofing was absolutely professional and organized.

Recognized Excellence

Recognized Excellence - Andrew Mosher, the salesperson, was fantastic. He spent a lot of time with me and explained things to me. I bought a solar attic fan and a few add-ons because of the way he explained things.

Areas Of Satisfaction

Areas Of Satisfaction - They did keep it clean. The roof is beautiful. I have people stop me to tell me how nice it is. They cleaned the night they left. The first night we were going to get rain. They did dry the roof before they left on the first night. They did an all-around great job. The crew that was here was very good.

Additional Comments

Additional Comments - I think they are a great company. Our first roof put on by them was in 1995, the second in 2005, and this one. We are on our third one. I can't say anything negative about them. They are a great company. I also had the solar attic fan. I never got my paperwork lifetime warranty.

Recognized Excellence

Recognized Excellence - I would like to recognize Andrew Mosher for doing a great job.

Areas For Improvement

Areas For Improvement - Collis Roofing did not fall short of any of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in all areas.

They did an excellent job on every roof that they did for me!

Recognized Excellence

Recognized Excellence - I would like to recognize Matthew Alston for his exceptional service!

They did what they said they would do. The crew was extremely clean. The roof turned out better than expected. Thank you.

Excellent service, quality and reliability during and after the entire process.

They were very professional. Everything was done exactly as they stated. We had no issues and minor bumps were handled well.

Recognized Excellence

Recognized Excellence - I would like to recognize the installer and Katie for their exceptional service. The guy who was in charge with the work was excellent. I was very pleased with him.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship met my expectations.

Additional Comments

Additional Comments - We were very happy with them, and we would recommend them happily.

Collis Roofing did an excellent job and kept me informed.

Recognized Excellence

Recognized Excellence - I would like to recognize Eddie Coad for his exceptional service.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. I have used them before.

Additional Comments

Additional Comments - I have used them three times now. They are a quality company.

Safe

Safe - They did a good job.

Quality Of Workmanship

Quality Of Workmanship - Their workmanship was very good.

Recognized Excellence

Recognized Excellence - I'd like to recognize Jim the foreman for the supervisor, and also Ray who was the estimator.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing exceeded my expectations with their scheduling and the cleanup.

Additional Comments

Additional Comments - Collis Roofing has great professional service and good communication.

Additional Comments

Additional Comments - ( HO could not finish survey and gave it all five stars) "It was all very good!"

Areas Of Satisfaction

Areas Of Satisfaction - Special leak prone areas around fireplace cbrick work were nicely done and bad wood was replaced

Pricing was within 2% of the other two bids I received, but the proposal to improve the vents as well as reputation for quality won me over. They did a superior job installing a new roof.

I will definetly recommend Collis Roofing to friends and family.

I was happy with everything Collis Roofing did. They cleaned up and did a good job.

Recognized Excellence

Recognized Excellence - Scott, the project manager, did a good job.