Recognized Excellence

Recognized Excellence - Eddie and the whole team were great, including the ladies in the office.

Areas Of Satisfaction

Areas Of Satisfaction - This is the second time that I've used their company. I'm very happy.

Areas Of Satisfaction

Areas Of Satisfaction - The company followed through in a timely fashion.

Additional Comments

Additional Comments - Absolute quality, top-notch. I would like to credit Buster and Chris Z.

Collis Roofing was very quick about getting the new roof put on, which is what I needed, as my insurance was giving me trouble. The quality of the product is very good, and it looks amazing.

Communication

Communication - Collis Roofing communicated with me effectively every day.

Recognized Excellence

Recognized Excellence - Ken Duquette, the salesman I originally talked to, showed me all the different materials and talked to me about the prices. He was very knowledgeable and completely worked with me, as it was last minute. He came over on the weekend when he should have had the day off just to help me, so I really appreciated it. He was very kind.

Areas Of Satisfaction

Areas Of Satisfaction - All areas met and exceeded my expectations. I was really pleased with the whole process.

They did a fine job.

Clean

Clean - They made sure everything was clean.

Safe

Safe - As far as I know, they kept the job site safe throughout my project.

Recognized Excellence

Recognized Excellence - Everybody did a good job.

Areas For Improvement

Areas For Improvement - They did not fall short in any area of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded in all areas of my expectations.

Recognized Excellence

Recognized Excellence - Everyone that I dealt with showed great service. I don't know that I can single anyone out. I think they all did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - They did a great job with the wood replacement work. I had quite a bit to be done and they did a good job with that.

Additional Comments

Additional Comments - Thank you for an excellent experience

I was kept well informed at all stages. If I had any questions they were addressed quickly. Everyone was polite and courteous.

Schedule

Schedule - All showed up when they said they would.

Recognized Excellence

Recognized Excellence - I was kept well informed at all stages. If I had any questions they were addressed quickly. Everyone was polite and courteous.

Areas Of Satisfaction

Areas Of Satisfaction - I was kept well informed at all stages. If I had any questions they were addressed quickly. Everyone was polite and courteous.

Additional Comments

Additional Comments - I appreciate the professionalism, efficiency, and honesty. This is not the first time I have used Collis Roofing and I will certainly use them in the future if needed. Thank you for being honest and dependable, it is greatly appreciated.

Everything I was told from the salesmen to the job site super was spot on. Big bonus, they told me they could start in 3 weeks due to being busy and rain delays. They called me 2 days later and started the job. COMPLETED IN 2 DAYS. Workmanship, communication , and clean up was flawless.

Schedule

Schedule - They did better than there previous schedule. That was welcomed.

Recognized Excellence

Recognized Excellence - From sales , to the on-site super and installers. Absolutely fantastic job.

Areas For Improvement

Areas For Improvement - Nothing. Everything that was discussed was executed perfectly.

Areas Of Satisfaction

Areas Of Satisfaction - On time , great communication.

Not pushy-didn't try to sell us products we didn't need. Work & clean-up was efficient, done as stated, and quality.

Communication

Communication - We were made aware of all the processes as they prepared and worked on the roof.

Quality Of Materials

Quality Of Materials - Used the appropriate materials for our roof. We did select a higher quality shingle but Kyle didn't try to sell us more than what we needed.

Schedule

Schedule - Worked was scheduled earlier than expected, finished in a timely fashion.

Value

Value - They worked with us on pricing

Recognized Excellence

Recognized Excellence - Everyone we dealt with was excellent

Areas For Improvement

Areas For Improvement - none - everything went well

Areas Of Satisfaction

Areas Of Satisfaction - All so far. We haven't had any major storms, yet

Additional Comments

Additional Comments - When we went through the final inspection, the county inspector said we made a good choice with Collis as they do quality work and he was very aware of their performance. He said never saees an issue when inspecting Collis roofs.

We recommended them to all of the neighbors who suffered roof damage from the hurricane.

did not address the problem 1 wrong drip edge color 2 wrong vent installed on roof 3 drip edge was installed poorly

I am very satisfied. The team is very professional.

Recognized Excellence

Recognized Excellence - I would like to recognize Ray Hiltz.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met or exceeded my expectations with the speed and the way they organized everything.

From start to finish professionally done and explained in great detail on all aspects of the roof and repairs that had to be done.

Communication

Communication - Excellent. Explained in great detail step by step .

Recognized Excellence

Recognized Excellence - Lance Larson . His communication , professionalism and knowledge is second to none . We both really appreciated Lance coming by at the start of his day and at the end of his day to answer questions we had.

Areas For Improvement

Areas For Improvement - Schedule gutters when roof is scheduled to finish.

Areas Of Satisfaction

Areas Of Satisfaction - All

Additional Comments

Additional Comments - All good .

Recognized Excellence

Recognized Excellence - I would like to recognize Ken Duquette for his exceptional service.

Areas For Improvement

Areas For Improvement - They didn't fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Additional Comments

Additional Comments - They are great! They have done three different houses/roofs for me.

They did a good job.

Clean

Clean - It was very clean.

Recognized Excellence

Recognized Excellence - I would like to recognize Gavin Ford for his exceptional service—he was the salesperson, and he was great. The foreman, I believe his name was George, was really good and very professional.

Areas For Improvement

Areas For Improvement - Collis Roofing fell short of my expectations with nothing that I can think of.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met or exceeded my expectations. I think that they did exactly what we thought they would do—it all looked great.

Areas Of Satisfaction

Areas Of Satisfaction - Collis Roofing met and exceeded my expectations because I had a building inspector come afterward, and he complemented their work.

Recognized Excellence

Recognized Excellence - Very good work. Roof looks great, and more importantly it doesn't leak.

Areas For Improvement

Areas For Improvement - Great work, no areas for improvement

Areas Of Satisfaction

Areas Of Satisfaction - Very satisfied in all areas

Additional Comments

Additional Comments - I'm very satisifed.

Recognized Excellence

Recognized Excellence - Jeff Kirk

They do a fantastic job!!!!

Clean

Clean - They cleaned up like they were never here and after a heavy rain I only saw two nails on the ground. That was so amazing.

Communication

Communication - Eddie, the sales rep explained everything so we understood pricing and how much. Kia the project manager took pictures every step of the way and explained everything. He was so good with his people as well.

Quality Of Workmanship

Quality Of Workmanship - They worked very hard on my chimney area, which was a mess

Professional & Organized

Professional & Organized - Anyone I spoke to there was very very professional

Schedule

Schedule - They started when they said they would and they finished early

Value

Value - I felt pricing was great

Recognized Excellence

Recognized Excellence - I requested Kai because he did my sister‘s roof and did a fantastic job and so I requested him and I’m so glad I did. He was great.

Areas For Improvement

Areas For Improvement - Nana, they were right on the money I would hire them again

Areas Of Satisfaction

Areas Of Satisfaction - Fixing around the chimney for the fireplace was a huge mess and they worked really hard to fix it and make it beautiful

Additional Comments

Additional Comments - Yeah, if you need a roof, this is the company you need to call

Recognized Excellence

Recognized Excellence - Good people and Solid work.

Areas For Improvement

Areas For Improvement - They were perfectly fine with us in all areas.

Areas Of Satisfaction

Areas Of Satisfaction - All Around perfect

Additional Comments

Additional Comments - Good people you can trust. They keep their word and do a great job.

Recognized Excellence

Recognized Excellence - Wally Martin was our main contact initially and kept us informed as the job progressed

Working with the supervisor on the job was nonexistent. When I had a problem, they were slow to respond, and when we try to settle the final bill they were exorbitant. They tried to whip us saying that they'll take me to court and lien my property and I said fine, I was prepared to go to court, and I was prepared to pay them. What was in the contract was fourteen hundred, and we finally agreed because they knew they were on a fruitless effort, so I paid them in full, and they gave me a receipt. I got a nice letter from Mr. Collis saying thank you for the business. I'm hopeful my roof is going to be sound because the rain's going to start this weekend, but I was very, very, very disappointed in my treatment by Collis. The only bright spot was, a young salesman, I believe his name was JT. tall thin boy, good kid, but other than that, the service is nonexistent. And you know, you send a group of Hispanics here, and I'm sure they can speak English, but they won't speak English. They give you the no habla treatment, so you can't have any communication. You can't see how things are really going because they're obviously pretty good at their job, and they're like a whirling dervish. They just come and they get after it. So, I'm thinking and hoping and praying for fourteen thousand dollars, I got a sound roof, but Collis was very, very unprofessional in my opinion. They would follow the plans, put the necessary flashings and equipment. That's what's so disappointing, and the supervisor I had, had my job and another job in the villages. It doesn't make sense. He'd come here first thing in the morning, pat me on the head and leave. And I get a phone call from him asking how things are going. I don't know how things are going, because I can't get up on the roof. I'm eighty-four years old, and I am counting on him. So, that that got us off to a bad start and like I said, that's my big concern. I know the boys can shingle. Those Mexicans, this wasn't their first rodeo. They're good at it, but like anything, they're paid by the job, and they're paid to hustle and get it done, and I'm just hoping that the proper kick outs and everything were installed to make sure I don't have a leak, so I don't have to wind up in court with the Collis Roofing.

Recognized Excellence

Recognized Excellence - Professionally done!

Recognized Excellence

Recognized Excellence - Ken Duquette was very knowledgeable and spent time to inspect my roof and vents to make suggestions that would accomplish the re=roof task securely and effectively. Also following up regularly with the progress of scheduling and installation. The Superintendent was 'Super', can't remember his name off-hand :-) but he was personable and genuinely consciencious on doing the job right, along with his 'super' crew. The crew was amazing, how they worked in unison without chattery, no loud music...it was hot but they came at it to 'do the job and get it done'.

Areas Of Satisfaction

Areas Of Satisfaction - The attention to details, timeliness and cleanup.

Additional Comments

Additional Comments - Best reroof job I've had...and there's been a few.