They were wonderful!
Easier Than Expected - Thank you for holding our hands and guiding us. When we came to you, we had no choice but to build a house. You made it a very positive experience and were there every step of the way.
They made it very easy duing the home selection process.
Absolutely, have and will recommend Cobblestone Homes!
Selections Coordinator Needs Met - Marie was extremely helpful and accessible throughout our entire selections process. She grasped our vision very quickly and was great at putting our ideas in place. Her attention to detail is impressive. She did a wonderful job in helping achieve what we envisioned our home to be!
We really enjoyed the whole process of building our house! They have made us feel like we are part of the Cobbelstone family, and that they will be there for us if we have a questions/concerns in the future.
Up front planning was good but documents on the condo association purchase process were confusing and it entirely accurate.
We already have!
We are building our second home with Cobblestone right now! The experience is so enjoyable I would build every 5 years! Would highly recommend them! Their knowledge is amazing! Their staff is wonderful to deal with!
Additional Comments - I'm 3 weeks into the house, and this has been an excellent experience. I have been extremely pleased with the experience. I would highly recommend Cobblestone Homes.
Recognize Excellence At Cobblestone - Everybody has been exceptional! Chris and Marie have knocked it out of the park with their communication. It is easy to see that the employees of Cobblestone like each other and love their jobs. It shines through with their enthusiasm!
Recognize Excellence At Cobblestone - Nick and Marie are OUTSTANDING! They are thorough, practical and extremely dedicated to a job well done.
Additional Comments - We are grateful thankful to Cobblestone Homes and all the people involved for the exceptional quality outcome of the project and our new home!
Recognize Excellence At Cobblestone - Kelly and Jill have been absolutely wonderful to work with through the entire process. They both are very knowledgeable and are always happy to help me with any changes, questions and assistance in making decisions. It's been a fun, stress free and enjoyable experience to say the least!
Recognize Excellence At Cobblestone - Jill was so easy to work with and highly knowledgeable. We enjoyed the process of selecting the various design options with her. It was much easier than anticipated.
Recognized Excellence - Everyone at Cobblestone Homes was wonderful to work with throughout the building process. Nick Pratt was exceptional! We looked forward to his weekly Sunday night email about the progress of our home. He always answered any questions we had along the way. It wasn't uncommon to see him working on the weekends or late into the day. It really was a very personal experience because of him!
Memorable Experience - The fact that the most stressful part of the project for me and my wife was picking out lights says a lot about the staff at copper creek. They seem to take most of the worry and stress right out of the build. Being locked into a price after signing the contract is very reassuring and comforting knowing there won’t be the generic 10% overage!! Copper Creek/Cobblestone is the only way I want to build a house.
Recognized Excellence - Chris Smith was awesome to work with. He was very polite in every conversation. His devotion to the company and hard working attitude was noticed every time I met with him. I was impressed with his willingness to resolve any issue we brought to him in a timely fashion. I would recommend him to any of my family and friends!!
Additional Comments - I love my home. I've already recommended Cobblestone to a friend who may is considering moving to Bay City– and have showed my place to someone who is building in the near future.
Recognized Excellence - I would like to recognize Jill and Nick for their exceptional service. Jill was our designer and Nick was our project manager. They were both absolutely phenomenal and very professional.
Recognize Excellence At Cobblestone - My wife really liked working with Marie. She made it very easy to do the selections. Overall everyone has been really helpful.
Additional Comments - Never did we dream of building a brand new home in our "60's" but after buying our family's 40 acre homestead did things change. We know several friends & families that have built with Cobblestone so that is where we started. From the first time meeting Kelly & Marie we felt that they were so friendly, knowledgeable & cared what we wanted for our dream house. Looking for the perfect house & designing it to our needs & wants is what these 2 wonderful gals did for us. After meeting with us & knowing what we liked they both would go over & beyond searching for just the right selections we were looking for. They were just as excited as we were when things all came together. Kelly & Marie give over 100% to their job & you can tell that they truly enjoy working for the Cobblestone family. Cobblestone is lucky to have such sweet gals who truly show their love, expertise, & care for families & their new dream homes.
Memorable Experience - Working with Melissa Wahl and Marie Bovee during the design and selections process was an awesome experience.
Additional Comments - We are looking forward to having our home completed, as decking and landscaping are still being finalized but we know we will enjoy this lake home for years and years to come. Cobblestone is #1!
Memorable Experience - Seeing our paper plan become reality, especially on a walk-thru after dry-wall was installed.
Memorable Experience - The interaction between the staff and us, the homeowner. We had a great relationship and always had a lot of fun throughout the process. We really enjoyed meeting with them, and discussing the project each week. The staff was always knowledgeable, and offered input at every corner.
Recognized Excellence - This might sound "over the top", but we have four names. Matt Sheahan for the countless hours he spent with us at the open houses. Jill Boggs for her patience and ease to work with during the selection process. Lastly, to Doug and Chris, our project managers. They were wonderful. Always updating us, answering our questions, and their ability to offer timely and relevant input at every corner. You have a great team!
Memorable Experience - The most memorable experience was being contacted by my project manager to look at the layout of the land. He walked the property with me to show me where each room would be. I was not expecting it. This was before the builders broke ground.
Additional Comments - Thank you for building our house. We are very pleased and excited to be living in it.
Areas Of Satisfaction - I was most satisfied with the finished project. It is very pristine. They did a great job to have a very clean finish.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cobblestone Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys