About this company
Coastal Windows & Exteriors, Inc.
We know that you have a lot of choices when it comes to home improvement products sales and installation companies. We also know that it can be hard to know who is right for you, which one you can trust to offer the best price, deliver the best service, provide the best answers to your questions and take as much pride in your home as you do. Coastal Windows & Exteriors offers so many more features than most replacement companies. If you are looking to upgrade the look, energy and efficiency of your home, you have to check out Coastal Windows & Exteriors products before you buy. We carry the highest performing and most energy efficient windows, doors, roofing and siding products in the industry which also meet or exceed Energy Star qualifications. The best, most energy-efficient home improvement products won't help if the installation isn't airtight. That's why we match our amazing products with installation from our certified InstallationMastersTM team, a lifetime warranty and excellent financing options. Explore our website and you will find even more reasons why you should choose Coastal Windows & Exteriors for your next home improvement dream project. Show more
We know that you have a lot of choices when it comes to home improvement products sales and installation companies. We also know that it can be hard to know who is right for you, which one you can trust to offer the best price, deliver the best service, provide the best answers to your questions and take as much pride in your home as you do. Coastal Windows & Exteriors offers so many more features than most replacement companies. If you are looking to upgrade the look, energy and efficiency of your home, you have to check out Coastal Windows & Exteriors products before you buy. We carry the highest performing and most energy efficient windows, doors, roofing and siding products in the industry which also meet or exceed Energy Star qualifications. The best, most energy-efficient home improvement products won't help if the installation isn't airtight. That's why we match our amazing products with installation from our certified InstallationMastersTM team, a lifetime warranty and excellent financing options. Explore our website and you will find even more reasons why you should choose Coastal Windows & Exteriors for your next home improvement dream project.
Who We Are
Coastal Windows & Exteriors Inc. is a replacement window company based in Massachusetts with 50 years of roofing and vinyl siding experience in the home improvement industry. We are family owned, operated by a husband and wife team who has a commitment to making the process of having new home improvement products installed in your home both exciting and enjoyable. We are fully licensed and insured and, in addition, all of our service technicians are EPA Lead Safe Certified, and also hold specific WindowMasterTM and/or VSI certifications. Our goal as a company is to provide homeowners with top quality products and unbeatable service to help them save energy reduce their carbon footprint and make their homes more comfortable and beautiful for a lifetime.
What Sets Us Apart
All of our energy efficient products come with a lifetime warranty. We have carefully built our business on offering the very best products and service to our customers at very competitive prices; we also maintain a low overhead so we can pass those savings along to you. We maintain a diverse list of product lines to give our customers a variety of solutions. At the same time, our green initiative ensures that we offer products that meet our high standards for energy efficiency. The lifetime warranty from our manufacturers pairs perfectly with our commitment to making sure our customers are delighted with their purchase and will be for many, many years to come. With more than 50 years of combined experience, we can offer our customers the kind of know-how and expertise that they're looking for. Making a purchase for your home is a big decision. We're proud to partner with our customers as trusted advisors to provide them with the best products and overall experience they can get.
Family Owned Company *Affordable Payment Solutions*A Variety of Energy Efficient Products* 100% Guaranteed Professional Installation* Lifetime Warranty Hide
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Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
Our Safe COVID-19 Policy:
The safety and health of our customers as well as our own team members are extremely important to us at Coastal Windows & Exteriors. We are currently requiring all staff to wear CDC-approved PPE (i.e. masks, gloves, etc.) and wash their hands/use hand sanitizer frequently.
We are an open essential business and operating regular business hours offering safe social distancing with a visual 3D model with accurate measurements.
Also at this time to help the community, we have Triple Zero Financing: 0% APR Interest, $0 Down & 0 Payments up to 48 months.
Be safe and be well!
Stephanie Vanderbilt, Owner
Customer satisfaction
Of 978 customers surveyed, 575 respondedReviews 468
Of 575 respondents, 468 left a reviewRecent reviews
Nancy A.
The Salesmen and all workers were awesome, they appear to love their jobs, they were very polite and respectful, and they sided the whole house in a week!
Christina B.
The Coastal team was very helpful and reliable. They were very careful about the measurements so the door fits perfectly and we can feel the difference from our old door.
Customer in Randolph, MA
Their team was extremely friendly, helpful, and did great work.
Customer in Reading, MA
They do a clean, neat, professional job, and reviewed it all with me after completion. It is excellent service.
Jenny S.
Coastal Windows is a gem of a company! I met with multiple window teams before finally selecting Coastal and while their products far surpassed the other companies I met with, it was also the people who made the experience so enjoyable. I'm a new homeowner and finding vendors you can trust can be intimidating and overwhelming. You don't know who to trust and you don't know what the best deal is. Ultimately I decided on Coastal because I had the feeling that they cared about me as more than a "sale" but as a person. It felt like I'd found a team I could genuinely trust and that peace of mind is priceless. I would 100% recommend them (and already have) to friends and family, and they'll be my first call when I have projects in the future.
Ben C.
Absolutely not. There are plenty of other options out there for windows. Extreamly poor communication, lack of attention to detail, unable to actually finish the job.
Theresa F.
I already have recommended them to friends and family. They can't believe how beautiful the work came out when they see the work. Very pleased, happy to recommend their work. A+ process.
Customer in Quincy, MA
past experience with contractors in general has been quite poor and Coastal turned around my general experience and alleviated some fear moving forward as well. We did half
Customer in Peabody, MA
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Mark S.
The windows, installation and entire process exceeded what we had expected. We’ve used a very large national firm on a different property and weren’t nearly as satisfied.
Customer in North Andover, MA
the installation crew was quick ,courteous and cleaned up after themselves.
Tina G.
We understand that things don't always go right with construction jobs. We appreciate that they tried to make things right, but they need a management structure that delivers on what they promise. The customer should not have to actively manage the project to have it come out satisfactory.
Jude S.
WOW! What a great experience from start to installation.
Tina S.
Some air comes through the bottom of my door. It's okay. I liked it very much.
Mary K.
They were attentive, responsive, and accommodating. They followed through with everything they said they would.
Elliott P.
Coastal Windows Representatives and Carpenters exceeded our expectations by calling ahead, arriving on time, answering all our questions, doing what they said they would, and replacing our windows and doors expeditiously with very high quality, air-tight, beautiful products. My wife and I are very satisfied!
Elizabeth R.
the entire experience went very smoothly from the original meeting and selection of windows
Customer in Boxford, MA
They did a very good job, and I was really pleased. They were all very nice fellows and did a wonderful job. I loved the storm doors, and it is such a relief to get them done. I have been trying for a year to get a storm door in the back. I got a whole new storm door, a front door, and a window in the attic. They replaced the front door, the back door, and the storm door that goes on the back door. The attic window had broken, and it was over 50 years old; we had to crank it open during the summer to let fresh air in, but it rotted away, so they replaced it.
Heidi W.
Overall, we are very happy. The only problem was that they left when it was dark and in the daylight there were many little pieces of scrap all over the yard and driveway.
Amanda L.
We were impressed with their compassionate customer service
Patricia S.
We loved the work that they did.
Customer in Abington, MA
The installation team was great. They were very friendly, professional, and clean. I am happy with everything.
Alan B.
They were the best of the best. I don't think there is a company around that will give you the quality of workmanship and value for your dollar. I can't say enough about them and would recommend them. If there is anyone looking to have work done on their home, get a hold of Coastal Windows & Exteriors. You will be 100% satisfied.
Brian K.
My wife and I agree we will recommend this company to anyone and everyone we know. We have had some terrible experiences with home improvement companies in the past. Until Coastal, we had lost all faith in these companies.
Shoney W.
We would highly recommend Coastal Windows & Exteriors, to anyone looking for quality work. We found them to be a pleasure to work with. They offered outstanding service, professionalism and execution. Both the siding and roof crew exceeded our expectations. They were organized and quick with the installation while focused on the details. We cannot express our appreciation, gratitude and satisfaction enough for the incredible transformation that Coastal Windows and Exteriors made to our home. It looks absolutely beautiful! Thank you!
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