Measurements & 3-D rendering were game changing. Sales rep, Tim, was also fantastic. Outcome was done in about 3 hours from start to finish.
Efficient
Fast response and good communication throughout the process. Also the designer had to modify the design when we changed our minds and was not the least bothered by that.
I love the product
I’m very satisfied with the completed project.
It allows you to organize your closet space even in the smallest closet.
Everything is easy, the appointment setting, the install, and payment plan options. It was hardly disruptive to my day when they were installing and they excellent
Sales person/designer was very professional and helpful. I was working within a limited space but she designed storage for me that worked out GREAT!
I’m so happy with how our pantry turned out! It is exactly the way I pictured it would be!
We truly like the ease of use for the whole process. The consistent look of quality spaces throughout our house is what keeps us contracting Closet America to finish more and more of the spaces in our home. We are already planning another closet.
Excellent experience all around!
I really wanted to give a good review because I’m happy with the closet. However after installation I wanted to purchase a couple more shelves. After repeated calls and emails I have been unsuccessful at getting someone to contact me. Very poor customer service.
The designer, Batel was great, but the installation less so.
Very efficient, professional and competent
Closet was installed but my lower hanging bars are too low and the installer said he was leaving me a few extra metal holders for the shelf. He never left those. He may have forgotten once he got to his truck. I reported this to customer service in addition to asking for another shelf to rearrange the right side of closet. It has been longer than 48 hrs and no one from customer service has contacted me. I'm losing confidence in Closet America Customer Service. Someone at least should have reached out to me by now to address my concerns.
Quality workmanship and process.
Great service and design ideas. Excellent installation.
High Quality service - both sales and installation.
See below
my rep was very hard to get. everything was delayed because she was off work or sick but as a customer none of those issues should be mine. I finally got installed and called and text for an addition my rep finally answered and promised to send me a modified design and never has to this day after many follow up calls emails and texts.
We are repeat customers and will use them again if the need arises. Very happy with the experience.
The entire process was professionally managed and executed with good humor on schedule.
Would definitely recommend because of the professionalism, quality of work and craftsmanship of the materials.
Production completion on time.,
This is my third install and I am very disappointed.
The custom wardrobes meet our needs perfectly!
The quality of the product was exactly what I wanted and met my needs
Elegant finalized product.
Our entire experience was professional and friendly. Our designer was superb listening to our desires for our space and making them a reality!
Everything about this project was handled with perfection. From Jen, my design planner and space planner extraordinaire to the product and the labor. It is a work of art.
I've had an excellent experience with CA. Easy to work with and knowledgeable representatives.
The promptness and professionalism of this company impressed me.
The people I worked with were amazing, and the end product is better than I could have imagined. I only wish I had done this sooner.
The in-home sales rep was very professional, gave great advice and ideas, arrived at the time that was scheduled. love the closets, they are beautiful. Also, the demonstration on the computer should me how the room would look after installation, I really liked that.
Very professional, and arrived when promised. Was very helpful and assisted with all my questions and concerns.
I had 2 different projects with you. The first was botched by the person that came out and the company. They tried to make it right by sending me shelves but they sent me white shelves for a brown closet. The second project was better that the first but when looking at rhe price, i didnt really get the discount advertised.
Overall the experience was good. We had a few communication issues but the product quality is good and we are happy with the wall bed.
The whole process was easy. The representative who first came out and took the measurements was very patience and knowledgeable of the product. Gave great suggestions and worked with us on the finance. Thumbs up and hugh smiley face.
All aspects of the project were performed very professionally and accurately. The company was very timely and very responsive, competent employees. Highly recommend.
My closet is amazing now! I smile every time
I walk in the meeting
The designer Luke was very friendly and professional to work with he take pride his work
My new closet is amazing and now organized and functional. It is perfect.
Kory did a comprehensive rendering of the potential installation and we were able to view , critique and make some changes immediately to complete the overview . The actual installation did represent everything that I wanted to incorporate including drawers , large shelves as well as smaller cubby shoe size shelves.
This is the 3rd home project we've commissioned Closet America to execute in our home. It is always a pleasant and satisfying experience.
It is exactly what I needed and designed how I wanted.
Lydia has designed closets for me at two homes. She is spectacular and has made my closet dreams come true. The install team was equally spectacular!
My experience was good.
Super easy process from start to finish. Closets look amazing. Had 4 closets and 1 pantry completed in 3 days.
Hamza, our designer and seller, was an extraordinary person who went above and beyond. Through many trials and tribulations, he ensured Closet America’s success. Even during the loss of my brother, team closet America arranged for extra support, showing immense compassion. To all the managers,crew, administrators and the installers—your professionalism, care, and attention to detail did not go unnoticed. This is a supreme review: a triple-star, off-the-charts 10. Thank you!
This was a well needed organization system for my closet area that fell down!