Measurements & 3-D rendering were game changing. Sales rep, Tim, was also fantastic. Outcome was done in about 3 hours from start to finish.
Efficient
Fast response and good communication throughout the process. Also the designer had to modify the design when we changed our minds and was not the least bothered by that.
I love the product
I’m very satisfied with the completed project.
It allows you to organize your closet space even in the smallest closet.
Everything is easy, the appointment setting, the install, and payment plan options. It was hardly disruptive to my day when they were installing and they excellent
Sales person/designer was very professional and helpful. I was working within a limited space but she designed storage for me that worked out GREAT!
I’m so happy with how our pantry turned out! It is exactly the way I pictured it would be!
We truly like the ease of use for the whole process. The consistent look of quality spaces throughout our house is what keeps us contracting Closet America to finish more and more of the spaces in our home. We are already planning another closet.
Excellent experience all around!
I really wanted to give a good review because I’m happy with the closet. However after installation I wanted to purchase a couple more shelves. After repeated calls and emails I have been unsuccessful at getting someone to contact me. Very poor customer service.
The designer, Batel was great, but the installation less so.
Very efficient, professional and competent
Closet was installed but my lower hanging bars are too low and the installer said he was leaving me a few extra metal holders for the shelf. He never left those. He may have forgotten once he got to his truck. I reported this to customer service in addition to asking for another shelf to rearrange the right side of closet. It has been longer than 48 hrs and no one from customer service has contacted me. I'm losing confidence in Closet America Customer Service. Someone at least should have reached out to me by now to address my concerns.
Quality workmanship and process.
Great service and design ideas. Excellent installation.
High Quality service - both sales and installation.
See below
my rep was very hard to get. everything was delayed because she was off work or sick but as a customer none of those issues should be mine. I finally got installed and called and text for an addition my rep finally answered and promised to send me a modified design and never has to this day after many follow up calls emails and texts.
We are repeat customers and will use them again if the need arises. Very happy with the experience.
The entire process was professionally managed and executed with good humor on schedule.
Would definitely recommend because of the professionalism, quality of work and craftsmanship of the materials.
Production completion on time.,
This is my third install and I am very disappointed.