Recognized Excellence - Karen and Mark were great to work with.
Areas For Improvement - They delivered on their promises.
Areas Of Satisfaction - They exceeded expectations with great design ideas and keeping the character of our original home.
Ms. Susy West made this project a big success.
Recognized Excellence - Ms. Susy West. Susy was thoroughly professional from the start to the finish of the project.We would highly recommend Susy West and Clemleddy Construction.
Ryan and team did a great job with our renovation. We've recieved many compliments on how our house looks and we love all of our new and updated living spaces
Recognized Excellence - Ryan did a great job keeping us apprised of progress, Karen did a excellent job with interior design and materials selections
We highly recommend Clemleddy Construction. They are attentive, professional, courteous, from management to the office staff to the design group to the men and women in the field.
Likes & Dislikes - The final design more than met our expectations. They went beyond what we imagined our dream home to be. No dislikes.
Recognized Excellence - Ryan, Susy, Mark, all the carpenters, office staff and the subcontractors. Everyone was very professional, friendly and helpful and it was obvious they take pride in their work.
Areas Of Satisfaction - The Clemleddy staff took a stack of magazine pages and pictures of online ideas and created a home far more beautiful than we ever could have imagined. Their patience and guidance made the process enjoyable, even during with the pandemic restrictions and closures.
Additional Comments - We highly recommend Clemleddy Construction. After meeting with Ryan initially, we knew we didn't need to look any further for a builder. No regrets.
The folks at Clemleddy did an outstanding job with every aspect of our kitchen remodel. The entire crew (spearheaded by Susy West) were professional from start to finish. They provided outstanding communication and worked to meet our every need. I would highly recommend Clemleddy Construction to anyone looking for high quality, professional service.
Under-promised, over delivered.
Clemleddy was reliable, timely, and did beautiful work on our project. I would highly recommend them.
Areas Of Satisfaction - They were very responsive and polite with all my many questions and concerns!They were timely, neat, and skilled; loved the work quality.
They are a excellent construction company and I would highly recommend
Additional Comments - A great company whose primary goal is to always fully satisfy their customers.
Likely To Recommend - We found them to be the best Contractors that we have ever had worked with. We would have them do work for us again. It was a pleasure knowing that they do great work, in a timely matter, and take most of the work away from us, as picking out fixtures, appliances, flooring, painting, etc. We had less work put on ourself. Susy West did a great job on helping us with our selections. A lot of the choices we did right there in their office. We can not thank them enforcement their honestly, and workmanship that they did on our kitchen remodeling.
Additional Comments - In all of years that we hired contractors to do work for us. We have found that they did the best work, attention to detail was outstanding. They were up front in their pricing. Kept the work area very clean, very conscious of our home. And their honesty.
Areas Of Satisfaction - Followed through with commitments and delivered the quality and workmanship I expected. I’m
Areas Of Satisfaction - I was on the west coast and they managed this project remotely. They did fabulous.
Areas Of Satisfaction - we are most satisfied with ryan as he is very reliable and responsible and dependable
Additional Comments - we would highly recommend clemleddy to anyone as we have been very happy with the quality of their workmanship.
Areas Of Satisfaction - Seeing the finish project come out just as it was envisioned.
Additional Comments - Suzy was a big help through the project and Sean is a phenomenal carpenter. I am extremely pleased with how the project turned out.
Budget - They reworked the project to include all the items we wanted to tackle but to do it within our budget without sacrificing results.
Areas Of Satisfaction - The planning process went smoothly. The employees were friendly, worked well, and had the knowledge necessary to complete the tasks involved. They dealt well with a couple of unforeseen issues. The quality of their work is excellent. This was a small job by most standards but we were uncomfortable with the idea of coordinating a number of different aspects of the job. Clemleddy's staff handled that all for us!
Additional Comments - We are very pleased and happy with the upgrades to our kitchen! New counter, flooring, crown molding, and cabinet knobs make it look like we replaced the whole kitchen!
Areas Of Satisfaction - I had the feeling that no job is too small. I own a very old house and sometimes a small repair is needed to maintain the home. Clemleddy completed this job as quickly and professionally as they did when I had them do a large construction project 15 years ago.
Areas Of Satisfaction - Project Managment and coordination were exceptional. issues and solutions were quickly resolved.
Likely To Recommend - We would recommend Clemleddy to not only our friends, but anyone building or remodeling their home!
Areas For Improvement - We honestly have to say that Clemleddy did not fall short of our expectation!
Areas Of Satisfaction - We Remodeled our home, which basically was in pretty rough shape when we bought it last year. Clemleddy pointed out problems that needed to be fixed, and worked with us as our vision and ideas evolved. With any remodel or new build, their is always change along the way, as you start to see the changes, and think of other features you may have forgot. We appreciated that Clemleddy, worked with us to create a home that is safe, and well built. It is so nice to work with a builder that is proud of their work and takes great pride in their craft.
Areas For Improvement - I would always use Clemleddy
Areas Of Satisfaction - All so easy to get along with like a family group
Areas Of Satisfaction - The whole experience was one of complete satisfaction. From the first time I was in contact with Susy West, she coordinated the project from beginning to end. Her expertise made me feel confident in my decisions. On my own, I would not have know where to start.
Lead Source - Clemleddy Construction has been a name that is associated with quality work for many years. My experience with them was no different; I would highly recommend them to anyone.
Areas For Improvement - Everything was wonderful. They exceeded our expectations.
Areas Of Satisfaction - Very professional. Extremely polite workers. A really pleasant experience.
Additional Comments - Really GREAT! Everyone of them!
Areas Of Satisfaction - The fireplace we contracted for construction was integrated into our home beautifully, it looks like it was always there.
Lead Source - Internet search followed by several on-site interviews and references.
Additional Comments - Great contractor and exellent people.
Areas Of Satisfaction - I am most satisfied with the overall appearance of everything.
Areas Of Satisfaction - We are most satisfied with Clemleddy's understanding, efficiency and effectiveness in accomplishing the renovation and restoration of our Lake home. Each staff member was courteous, skilled and on time. Extremely happy! Ryan, the project manager, was terrific! The BEST!
Lead Source - As one of the best construction firms in the region - Clemleddy's reputation was excellent and they exceeded our expectations in renovating our Lake home in 2006 and they helped us in an emergency restoration of our home. Very happy!
Areas For Improvement - Clemleddy Construction did not fall short of our expectations in any area.
Areas Of Satisfaction - Designing our house with Craig: He listened to us for 4 hours at our first meeting; gave us the great suggestion of creating our "dream house book;" and nailed our house design with only one revision!Working with Susy West: We not only benefited from her design experience and expertise, she made sure we stayed within budget. We could not have created our dream kitchen and master bath without her insights and recommendations.
Areas For Improvement - Our complete kitchen remodel was completed from start to finish within 3.5 weeks. The carpenter and project manager were the key resources that delivered the quality job in the promised timeframe. I would use Clemleddy again and recommend them to others without reservation. Great job!
Areas Of Satisfaction - Kitchen renovation is spectacular in quality and workmanship. Area was kept clean as well as the entire house. Very little dust despite there being a complete gutting of the old kitchen. Contractor was an effective advisor, consultant, and advocate during the project. Clemleddy staff closely monitored contractor work and worked with us and the sub contractors to come up wity creative and attractive solutions to probkems encountered consequent to the renovation. Great people and great job! We had new garage doors installed and absolutely love them. The installer was efficient, maintained a clean area and did a great job.
Additional Comments - Love the work that has been done and will certainly use Clemleddy for any future renovations.
Areas Of Satisfaction - After doing an excellent job of installing a new roof on our home, a tree hit our roof during Superstorm Sandy. Clemleddy came to our home in the rain, arranged to have the tree removed and spent hours ensuring tree removal. They then covered the damage to the roof with a tarp, thus avoiding further interior damage to our home. They then worked with our insurance company and adjuster to ensure the repairs were complete, ensuring our home was put back to it's pre-damage condition. This displays their dedication to their customers and their admirable work ethic.
Lead Source - Clemleddy is a local company with an excellent reputation. They built our attached garage ten years ago, and we were thoroughly pleased with their work then. We have complete confidence in the leadership and the entire team.
Additional Comments - In a small town like Hawley, PA it is absolutely wonderful to find such a knowledgeable and professional group. Their office is easy to find and a pleasant environment. The leadership team sets a standard that is followed by the always helpful and capable office staff as well as the on-site work team about whom we cannot say enough good things. The team worked through some very cold and unpleasant weather due to insurance company delays, but they never complained. They are wonderful.
Areas Of Satisfaction - The workers came when I was told they would be coming. Craig came to my house and explained options that I had. Suzie was very helpful with setting up the appointments and came to my house to let the workers in when I had to go to work. The two men that work directly for Clemleddy were very good and worked well together.
Additional Comments - I am very happy with the quality of the work and receive a lot of compliments from family and friends.
Clean & Safe - They were so good at cleaning up afterwards. Everything would always be swept up and cleaned to where it looked like they had never been here.
Areas Of Satisfaction - I was so impressed with the picking stuff out process. They went shopping with us to help guide us through each step; such as lighting and the paint color. I really liked that they we didn't go shopping at Home Depot, but they took us to the local businesses in the area. Their communication was great, Ryan would answer our emails timely, and there was a very open communication regarding any questions.
Areas Of Satisfaction - My wife and I are completely satisfied with our experience with Clemleddy staff. They are a business that is run like a prospering business. They are technically competent and helpful.
Areas For Improvement - None. The project presented some design and communication challenges for such a small project and they managed through them without any significant disruptions. Very professional.
Areas Of Satisfaction - Some surprises in the project were handled with a focus on getting things done right, even if it disrupted schedules, and the workmanship was never sacrificed. We are very pleased with the outcome of the project.
Areas Of Satisfaction - I was comfortable enough to trust them with my home when I wasn't there. They followed through and communicated well. I hardly noticed that anyone was ever there. That adds a lot of value to the whole project.
Areas Of Satisfaction - Ryan was very pleasant, knowledgeable, prompt in returning calls, and easy to work with.
Additional Comments - Thanks again for a job well done.
Areas Of Satisfaction - good work on time and within budget
Additional Comments - would highly recommend
Areas Of Satisfaction - the house was kept clean, the work was properly done the FIRST time. (so many contractors cannot get it done right the first time.) Clemleddy did vey well.
Additional Comments - I've been very happy with all the work that Clemleddy Construction has done for me.
Areas Of Satisfaction - I was most satisfied with the overall transformation of our bathroom. It really looks good.
Areas Of Satisfaction - I was satisfied with everything from beginning to end. I am more than satisfied.
Additional Comments - We enjoyed working with them. From start to finish, everything was very professional all the way through.
Areas Of Satisfaction - I was most satisfied with the way the work was completed, how professional everyone was, and the level of communication between myself and the company.
Additional Comments - I am an architect who has worked with contractors for almost 40 years. Clemleddy Construction is right at the top of the list for their competency, their prices, and the pride they put into their work. I would highly recommend them to anyone!
Areas Of Satisfaction - The overall job was just excellent, the workmanship and product were just terrific.
Areas Of Satisfaction - The whole experience was very comfortable and almost enjoyable, it was a very pleasant experience.
Additional Comments - The owner, Craig Smith, sets the tone. He's very open, quite communicative, and quite a character. I have no problem in using them again. I would recommend them to a third party as well.
Areas Of Satisfaction - We were satisfied with Clemleddy Construction.
Areas Of Satisfaction - The overall renovation experience was excellent. It was a great experience.
Additional Comments - The overall renovation experience was really good and we are very pleased.
Areas Of Satisfaction - it was an all around very good job!
Areas Of Satisfaction - 1. Building codes were brought up to modern specifications. As aresult electrical safety was greatly improved.2. Having a personal guide while choosing the various materials,styles, colors, etc made it a good learning experience.3. The construction team was consciensious, friendly, helpfuland made every effort to get it right.4. My overall expectations were exceeded.
Areas Of Satisfaction - I was most satisfied with their communication. In every way, they treated the project as if it was their own house.
Areas Of Satisfaction - I was satisfied with their convenience and the expertise that they had, and their knowledge and friendliness of the whole situation.
Additional Comments - I would use them faithfully.
Areas Of Satisfaction - I was satisfied with the entire construction job that Clemleddy Construction did.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Clemleddy Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys