Great service and professional work!
Fast and Efficient
I just feel that Dan, the one who came out to discuss the roof and the project, was very straight forward, articulate and knowledgeable. In this day, that is very much appreciated. He was the big reason I went with them.
Prompt attention to my needs
Due to the amount of wood that needed to be replaced, a lot of the soffit and fascia had to be removed, plus the gutters on the west side. Not a problem, however, no one spoke to me about what needed to happen to get that work done. Fascia was left hanging, there was a pile of junk in the back, and the poor roofing foreman could only say that someone was supposed to have spoken to me about it. No one did. No one did the next day either.
Flat roof was originally supposed to be done but when the day came to replace the home roof the company decided that they will not touch the flat roof since the pool cage is sitting on it and I would have to get the cage off the roof. Turns out this is not the case there is a gap about 6” between the cage and the roofing where the water runs off into the rain gutters. The workers stated they can get it done but HQ said no. This is what I was told so o said fine will skip the flat roof. They did adjust the pricing of to exclude the flat roof. I don’t know if it’s a miscommunication or what but the workers stated it can be done. I’ve asked them directly but they said that they were instructed to not touch it.
The roofing project included a chimney replacement. The roofing was done quickly and very well. The chimney was not even measured for two weeks. By then the fabrication of the hood would have made the project completion date beyond our closing date. Yes - this delay almost prevented the sale of our house. This caused us to have to re-work a few items with the home buyers and go through some stress. This was not an enjoyable process.
They do excellent work.
I had used John Hogan, Inc., when I was a property Manager, and always had a satisfactory result with full compliance to the agreement.
They are the worst company in America. Don't use them. Scam. Beware.
answered all questions. Explained the process.
Have already recommended to multiple people, 2 of which used Classic to replace their roof
very pleased overall
Comparable price, efficiency on eork
I appreciated the whole process, it was very easy, they kept me informed. The job was completed in a very timely manner.. My yard was cleaned up perfectly. Everyone involved in the whole process was very knowledgeable and very nice..
Job completed as ordered
Response to my calls and knowledge of what is needed
They were very prompt. The communication was good, the pricing was fair, and it was done quickly. I was very happy with everything they did.
No.
The price was fair. The response time to get the job started was quick. The crew was a little reckless and broke a window in the process of the tear off of the roofing. After the job was completed, getting the window repaired was a nightmare and mishandled by the roofing company.
They were very responsive to all of my emails. I am happy with everything.
They are a very professional and knowledgeable team
hard to recommend if answers to questions on my roof were never answered. people that did the work did not speak English so any questions i had i could not ask them. part of the wood was removed from my roof with no pictures or verification if this wood was replaced but for sure had to pay the bill in 48 hours even without any answers to my questions
Communication was great!
Every concern we raised became a solved problem thanks to the contractor’s responsive, solution-first approach
recomended neighbor already .
The whole experience was easy from start to finish. Alex, who did my estimate, was great. He was helpful and explained everything.
COMMUNICATION
Sales man was great, experienced, knowledgeable and follow through
I cannot think of anyone at this time.
It looks good.
Quick and competitive pricing
The salesman was very knowledgeable and worked with me throughout the process. The company constantly checked in to see how it was going. It was a great experience with the company.
Dan Viveiros did an excellent job coordinating the work. Office staff called during the roof installation to ensure everything was to our satisfaction. Work was done on time.
Very professional and I have a lovely green roof
don't cover up skylights and clean the gutters out after job without being told.
Very professional.
Very fast response to any problem and did a great job of cleaning up..
Ok
John Hogan was very professional. The workers came and did a great job.
Prices were very good on time and done in a timely profesional manner. Good trustworthy people to deal with.
The experience was good.
I am very satisfied.
Incredible service. Worked on a very tight timetable.
We felt they did a great job for a fair price.
Austin was really great to work with. Classic Roofing and Construction is good. I actually got a couple homes done with them last year and will do more jobs with them again in the future.
Classic Roofing and Construction can improve on their communication.
This crew I had did a great job.
They take care of their customers. They are very professional and friendly.
The most pleasurable and efficient roof purchase that I have ever made.