They did a really good job and they completed the project within a timely manner. The only issue I had was a delay in the schedule due to Covid-19.
The only negative I had is that the communication wasn't great regarding scheduling.
One window was wrong. NOT HAPPY WITH CHAMPION.8
They were very nice people and they explained everything.
Champion Windows got the job done quicker than they said they would and I really like my door.
I was very satisfied with their work and their professionalism.
Recognized Excellence - I would like to recognize Steve, he was very much on the ball. I would also like to recognize the young lady who worked the counter, she was always very courteous and quick to help when I went in to make deposits.
Areas Of Satisfaction - They were efficient, sell a good product, and the installation was great.
Recognized Excellence - Robert and the two other workers were fantastic, polite, and kind.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Wichita as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys