The installation crew were diligent, professional, and completed the installation during light rain flawlessly.

We are very satisfied with the finished product

They did a great job in timely manner cleaned up all areas Love my new windows!

Had doors installed one door missing parts. It's been 2 weeks still waiting for someone to contact me about my door parts can't use that main entrance door feeling very Madd.

They don't need a recomendation. They need a warning on any review.

It was raining in day of installation so a pretty big mess was made but I do understand that it can only be prevented so much.

Porch was finished about a week ago. It's been a little chilly so we haven't used it yet. Can't wait till spring!

I think I paid a lot of money for windows with blemishes and one has a crack. The window with a crack gets a lot of condensation build-up.

Based on this project I will not recommend, after the contract is signed, you are on your own our salesman disappeared and could not be reached by phone or email.
There is a total lack of communication, no points of contact unless you call Customer Service. Seems to be no project manager to keep you abreast of the project.
The installation team on the other hand were extremely good and courteous.

Terrible company! Don’t do business with them! They don’t stand behind their product or services!

I bought new windows for ease of cleaning but I can't get the factory glue off.

Salesman was great. Crew did NOT show up on scheduled day and never received a call that they were not going to show up. Then being a holiday weekend never was contacted for 4 days

waiting for final outcome of our sunroom window being corrected

Had to go to the BBB to get anything going on our issues.

Champion Windows is good. I can turn my air on really low, and it is still kind of cool in the house. I am sure it is going to work for me this winter. I am satisfied with them!

Service is terrible don't show up when there supposed to don't even call the first time. The second time waiting and waiting no call call them they forgot to put on the schedule. What a way to run a business.

Confusion about delivery date,

Terrible workmanship, terrible communication, I would never recommend them to my worst enemy

I definitely could have spent alot less going else where and the guys were nice but broke a window and tracked glass all around my home and some rooms. I'm still finding glass in my drive way, side walk, grass, carpets and if I were to be barefoot or find a peice with out shoes I will end up slicing my foot open

I've sent a page and half document to champion already about my dissatisfaction. They have yet to respond.

We didn't really get a lot of contact from the people who sold the windows. It was supposed to be installed on January 15th, but it was installed just last month. The installer never got a hold of them for months. So there was a lack of communication.

I have already recommended Champion Windows of Toledo to a friend.

This depends on my satisfaction after some time. If the windows, materials and the installation hold up to the elements and provide what they are intended to provide, then I will provide an updated recommendation.

There was management problems.

They did a very good job and appreciate it.

They were prompt and got the job done.

Excellent job and excellent clean-up when it was done.

The salesperson, Todd Yates, was very professional and personable. He was able to answer all of my questions and provided honest answers and feedback. There was never a pushy sales tactic or dishonest display. The entire team has been very accommodating to my schedule as I am often very busy at work and unavailable very frequently. The installation was completed in a professional, timely manner and the site was cleaned up very well in spite of the poor weather on the day of installation. Overall, I was very impressed with the service and quality of the windows I received and will be happy to work with Champion in the future with other projects!

Nice windows

I have already recommended Champion Windows of Toledo to a friend, and I am very pleased and satisfied with the windows.

Continuing to patiently wait for final check list repair and window cleaning. 1st appointment cancelled, 2nd appointment forgot about. Not impressed at all with service.

Only waited almost a year still waiting on a front door

Windows look great.

Great Salesman, windows are very nice but very expensive

Was not impressed with the installation crew. They had 5 people to put in one sliding door. All men it was intimidating. Not a comfortable position to be in.

Overall everything was good, however there was a slight misalignment with the sliding door that I was not happy with.

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We think Champion Windows did a fine job and we are pleased.

The salesperson that came out was good, but he had told me in the beginning of the sales process that the little window in my bathroom would be included. However, when the installers came out, they said the little window was not included even though the salesperson said it was. I have been trying to contact the salesperson, but have still not been reached out.

Very pleased with the quality of the siding and with the earlier-than-originally scheduled installation. Over night, the house went from being dull and drab to beautiful. I found everyone associated with Champion to be pleasant, helpful and professional. Any identified issues related to installation were addressed and corrected in time. Very happy with the final results.

Poorly made in factory most windows are drafty and fogging up

The service was good, and they were very professional.

It was a great experience getting my windows done from start to finish.

From the salesman to the workman totally professional.

It seems that when you complete the payment, Champion does not follow through for what they say on the phone about receiving information about "taking care of the windows instructions". Communication is very important for a business to survive in todays world. Your company needs to find some leadership to follow through with customer satisfaction.

Windows came with lots of spots and other smeers that I have to use a razor blade to get off. It's not all done yet. Top Windows unseal when bottom window is closed. A few Windows have nicks and need replaced.

I had a terrible time scheduling the appointment. I had it scheduled with no shows 3 times before they finally came out on the 4th. Not only we’re all three times no shows, but I didn’t get a call from Champion telling me they wouldn’t be coming. I had to call and wait on hold for a long time each time and call back several times to finally get the correct person to talk to.

Then, when it was finally installed, the installer told me that my wooden frame around the window also needed to be replaced and he couldn’t do that. That I would have to get a separate contractor to complete that. This is something the original person that quoted me should have been able to tell me needed to be done. Now, I have to find a contractor to replace it and then have you reinstall the window. I could have had the frame replaced while waiting the 3 months for the window.

Finally, I was charged the full amount for the window on completion despite giving a 1/3 down payment when it was originally ordered. Our check was never cashed and lost. Now, we have no idea where the check is and whether someone will eventually cash it. We also don’t know what check number it is to cancel it

For windows, yes door no

Not yet. Someone will have to show me how to use these windows. I tried to open one to take the sticker off and the top panel fell down so I had to get a ladder to get it back up or else the window would be totally open to the sky. Now I am afraid to check the others for fear the same thing will happen. I reserve comments about champion until I can operate the windows. Still have a door on order . Slightly nervous about what to expect. I am a stickler for quality and a job well done. There is a local installer here in Michigan that does quality work. You may want to line him up for installation instead of sending someone up from Toledo.

The install crew was a no show the first time they were scheduled to show up. Then we had to reschedule and the door they installed is damaged along with a lot of the pieces and they also reused the wood they cut out from the original door and it looks awful. We have also spent the last week trying to contact someone to come out and look at it but no one will answer or return calls