Salesperson great, windows came earlier than expected, kept me updated all along the process and the window installers, Tim and Arthur were professional, personable and cleaned up beautifully.
The windows look nice. They were installed nicely. I am pleased with my windows.
They were very professional in doing the job
Meet all expectations
Everyone I dealt with was really good.
Absolutely horrible experience at every level. Months behind on the project, everything the salesman said on the tome and service quality was a lie, horrible communication, windows scratched, frames scratched, it'll be months before the work is fixed.
I thought the people who did the work were most pleasant, easy to get along with, and discuss things with.
Not sure, don't know any one currently that needs windows
Very prompt, professional, and very efficient. They asked me to test the windows and doors to make sure I was happy with their operation. Operates very quietly and smoothly. And the windows can be opened on either left or right side and both sides!
Everything about this order felt disorganized. Communication was poor. One window was installed broken. No one seems to have good communication with anyone else.
They should have repaired one window instead of replacing the whole thing. They could have repaired the frame and support at just $500 dollars, versus replacing the window at $12,000 dollars.
Overall this was the second worst experience we’ve had with our renovation. Misinformation led us to order a product we really didn’t want because we thought it was the only option. When I tried to cancel the order after finding a much better product for a much better price, my communications were ignored until JUST after the deadline. Just pathetic.
They did deliver ahead of schedule, but the installation was messy and incomplete. They had to come back to fix several things, and the gap they leave at the top I’ve the windows looks absolutely awful. The calk two inches in on each side, but leave a huge gap in the center which makes the trim look like it doesn’t fit properly, and the window look saggy. It’s horrible.
If someone needs a window or two for a rental really fast, I might consider recommending this company. If it’s for a property you actually care about, go somewhere else.
Answered all our questions. Showed us all the different options.
We were very happy with the whole process at Champion. the salesperson was to the point and offered a good value and payment information. the team kept in frequent contact during the order to install process. We ordered a porch slider door with pet door option which is hard to find and are very happy with the product. The locking mechanisms for main door and pet door are great.
Project still not completed. Several issues with window fit yet to be resolved. Not happy at all so far.
I believe Champion is superior to any other window companies.
I would not recommend Champion given our experience. The installation was delayed 4 months between the estimated installation upon purchase, and when it was actually installed. There was no proactive communication from Champion as to this delay. I had to chase our sales person for an update every few weeks, but rarely got any detail as to what was causing the delay. Once the windows were finally ready to be installed they forgot to load some of them on the truck so the installation spread over several weeks. They installed a window with a clear blemish in it and hoped we didn’t notice. They had to redo the setting of two windows because they were done incorrectly the first time. overall, we were highly disappointed with our experience with Champion windows and could not recommend any family or friend to give them a try.
Installers were timely, efficient, & professional. Windows are striking. I'm eager to replace windows on the rest of the house.
They did everything they said they would. The windows work well. I did have one installation problem. They came out soon after and fixed it. Everything is working great.
Have some problems in locks and Ron in charge of Seattle said they cannot do anything to help and said call the head office, what kind of services is that.
Start to finish everyone exceeded any expectations I had
I have used Champion twice and I am very satisfied. The people are courteous and professional.
Overall, we are happy with our installed doors. Everything costs more these days than it seems they should, so the cost seemed high but not completely unreasonable. The installation team did a nice job, although one of the door windows seems to have a small amount of lint between the panes which is most obvious when the morning sun shines through the glass.
The quality of the product is outstanding
Bron made a good case that Champion Windows are the best available. My son had his house done last year and they are so happy with theirs, as well as follow-up service they have received! It will be an easy "talk about" with anyone expressing interest.