Not forgetting to order a window and own up to error.

Professional staff. From sales to installation team.

I like the quality of the windows themselves, however it is five days later and no one as returned to finish the job. our heavy furniture is in middle of our living room and blinds laying on them. We were told they would be back the next day to hang blinds back up but we have not heard anything. We are in our 80s and can not move this stuff.

I liked the sales presentation, and I liked the install, and I love the door. I will be very honest the communication from the time of sale until the install was very poor. I called a couple of times just to get an update on the status of the project and did not ever get returned calls. I finally found out the status by contacting my sales person who was very prompt in his reply.

The sales person we spoke to was very helpful and informative. And just great

Quality for the price

Efficiency and quality of work

Much cheaper than Renewal by Anderson

We are very pleased with everything except the time delay from completion of frame construction to glass installation.

When I have issues garret Jackson the project manager take care of asap great job

Super professional, quick to respond

14 windows were replaced in one day. Crew was polite thorough and professional. I was pleasantly surprised that inside walls required no paint touch up

I had seen their work at the home of a friend and she was very pleased with Champion’s service.

Definitely would never recommend this company. The professional is at a 0. The communication was horrible . The wait for the window was a year . Never want to get anything from this place or send anyone to get from here

Extremely pleased with the quality and professionalism through the entire process.

The 4 windows that we had replaced look great. these were replaced in anticipation of the sunroom that Champion will be building on the back of the house

We will be replacing the rest of the windows soon, when the budget allows. We will use Champion for the replacement windows.

Polite, professional
, and cleaned up.

I have already recommended Champion to a friend. The Windows are high quality and the warranty covers everything. I've noticed that the air conditioner is running less often and that the temperature stays at the temperature on the thermostat. I can't wait to see how they do during the 100° summer weather.

They do not have any regards for your property. The crew was very sloppy. They left window sealant all over my wood floor, stained concrete patio, sidewalk and rood shingles. They also scratched the paint on my floor trim if front of every window. The also put either their tool bag or something on the lid of my newly installed toilet and left the toilet seal all scratched up. I had to clean the floor and patio myself. I also needed to talk to Garrett the installation manager and left 2 massages and a text, he did not bother to return my call. I guess spending $34,000 doesn't mean much to them.

The team was professional. They didn't rample the plants and cleaned up afterwards.

Sales person helpful and knowledgeable. Installers were efficient. Window looks great

I put in an order of 16 windows in mid May 2024. I did not get my windows until mid August. Much later than promised. My window replacements were delay after delay. A picture window broke a day after it was installed. Problem was it was not tempered like it was suppose to be. It was not delivered and installed until Jan. 2025. Now finally I received the other two replacement windows in April 2025. So almost to the year, it took them to finally fulfill my order placed back in May 2024.

all employees did amazing job and the cleanup. i would recommend to any who as me i would of liked the screens more darker but these will do thank you

Well organized processes, highly qualified staff, and quality products

Great experience from beginning to end.

Very fast and easy to work with. What felt like a daunting project was over before my anxiety had time to fully build

I most definitely will recommend this company. I met with representatives from four other companies and Champion Windows clearly had the superior product in quality, energy efficiency, materials, and price. I was able to get the windows that folded down from both the top and bottom for easy cleaning that I really wanted. I was fortunate to meet with Ethan when there was a "buy 2, get 2 free" sale in progress which made my purchase less expensive than the other companies and yet gave me the best quality windows.

Champion met expectations. Very satisfied with job done.

Full professional service from beginning to end

A neighbor commented that they like my new windows, and I gave them some contact information.

The entire experience was superior. Our POC was Garrett Jackson, he was very knowledgeable, helpful and constantly kept us up to date regarding the project. The team that did the install was led by Lance, I cannot say enough about this team they worked together very well, knowledgeable, polite, professional and very willing to help and answer any questions we had during the installation. They even put all of our stuff back on the patio when they were done.

Great experience. Love our new windows.

Pending completion of installation.

The installation crew took their time and did an excellent job.

Very professional

The installation of our windows was fine. My concern is the recommendation of a company to finance the project. Green leaf is all but practicing thievery . The High interest rate and the time it takes for them to Post a loan payment thus earning more interest.

I would recommend Champion because of the cost versus quality. I had renewal by Anderson replace a window and the experience was great, although much more expensive. For the cost Champion was better. I will wait for final judgement as we see how well the windows perform against the weather and last. I am always willing to talk to anyone if you have further questions. 334-220-7024 Mark Morris

If someone is not in a hurry and doesn't mind paying everything up front - perhaps. I feel if I could have gotten my windows sooner maybe I could recommend. I really need my upstairs windows also - but I would definitely need them sooner than this time and not pay as much if I am a return customer (with leeway on the payments also).

Champion Windows of San Antonio is your best value for high quality windows.

I love my windows but I called a week after they were installed with a question about the caulking and never received a response so therefore hesitant to recommend.

The installation team damaged my siding and interior drywall. Getting this fixed was very disorganized and took far too much time for what was involved. Windows are nice though.

Absolutely! I would recommend Jonas and the team. They did a great job and we love our sunroom so so much!

From beginning to end, they communicated a timeline, when they would arrive, what to expect. What the next steps would be. They respected out life and schedule and worked around us. If they said we would hear from someone in the office, we heard from them. It was so refreshing and organized.

I love the look of my four windows and I hope to get five more done within the next year.

Excellent products and customer service; great installation!

Nice guys and very good

While the product is worthy of recommendation, the expectation of delivery is too unpredictable. The factory delays are too lengthy when you're spending $20,000 on a home improvement. There should be a more accurate expectation set from the beginning.

Give me a call and we can discuss why rating is so low 210 300 0114.

I researched the best companies for my home upgrades. It came down to Champion or Anderson, unfortunately I chose Champion. This is my first time making upgrades to my new house. I just wanted a black door and matching windows. All in all this company was very disappointing in all areas. Awful service and disappointing quality of products, I paid $14,000, for 2 windows and my front door. The windows are not too bad, but not worth the $4,000, I paid, the front door was $10,000, and definitely not worth half that price. Thin material, paint is peeling and hardware parts are the cheapest all around. I Googled the parts and I found some exact matches for $136.00. The quality of the door is as good as Lowe’s, with the exception of a design inside the glass window of the door.
The salesman was John Hancock, the name alone should have been a red flag of what a joke this man was. I was helping him find the stock numbers on his catalog. Again red flag, but dumb me I keep going and signed a contract. This man comes across as a church going, loving husband, but beware, he is nothing but a lier. It’s a long story here with his mistakes, but I came out paying $1,200, extra because I signed the contract with a mistake he made and blamed me. I tried every which way to prove I couldn’t have made that mistake, but the company does stand behind their own employees that’s for sure.
Then it took Champion one whole year to complete my work. The door was replaced twice before they got it right. Between each mistake it took 3-4 months. I asked if they could deduct from the $1,200, since the delay was on their side, but no was always their response.
Customer service is the worst here. Good luck trying to get ahold of anyone in charge because they keep telling you there’s nobody in charge! Then when you get ahold of anyone they kept telling me, “there’s nothing we can do”. But they are quick about adding on to the price for any discrepancies.
I didn’t want to get into this survey because of my bad experience and the large amount of money I spent on my upgrades, but I’m hoping anyone who reads this doesn’t make the same mistakes I did.
BE CAREFUL IF YOU CHOOSE THIS COMPANY. Watch yourself from the start with the salesperson and the contract you sign, keep in mind the products are not as good as they make them sound or even as good as the look on samples!

From our first consult with the salesperson all the way through the installation, we had a pretty seamless experience. The quality of the windows, the excellent craftsmanship, and the fact that our electric bill saw a whopping 67% decrease is very impressive and the warranty alone is enough to make Champion your first choice !

Much much better work than the first company. Very responsive. Just wonderful!