Yes! This is my best contact with a contractor. On time and on schedule with good communication every step of the way.
The windows are great. I only chose 4 because the price was higher than I wanted but not sure I could find the quality for a lower price. I plan to research more next time. I was extremely pleased with the turnover time. The job was completed just as I had hoped which was what I was concerned with in choosing a different company.
Very professional and great quality
From start to installation, Champions communication and thorough explanation of what we could expect was spot on. There were no hidden surprises and the windows are stunning! Phase 1 complete, phase 2 and 3 will definitely be with Champion!
Great product, 👍 Great Service and Installation
Very workable for my needs.
All stages of the purchase and installation of our new windows went extremely smooth. Professionals at every stage, answered all our questions.
It’s not often that someone can fall in love with their windows, but it’s true here. When John Hancock recommended a picture window instead of the original double-hung, we didn’t know what to expect. Now that it’s installed, it feels like a work of art!!! Thanks to John for his recommendation. It was spot on! I will definitely recommend Champion Windows to friends and neighbors.
Will likely recommend my friends look elsewhere first for a better deal, and better quality windows.
They were very professional and followed up. They called to check on everything.
I was very pleased and grateful for the technician that came out. He was very knowledgeable and helpful. I was very satisfied with the work that they did.
Champion Windows of San Antonio is misleading.
I am happy with my windows.
Love the windows! I would recommend Champion to anyone looking for windows. The installation crew took their time on completed each window with care!
I like the quality of the windows but unhappy with the way grids look green .
They provided great quality and fast, clean installment.
Spent money for the windows as the sales rep said it would alleviate some of the outdoor noise. Nope. Made it worse. Damage to one of my upstairs walls. They didn’t think to address. My wife brought that to my attention. No. I will not recommend their services…
Wonderful experience, had the briefing on what Champion windows quality easy to open and close all the details love this ones they were placed at my mother-in-law's home we bought them for her and kind of sad cuz we bought our stuff like two three years ago and Arizona is easy to open as those maybe we will upgrade another day I recommend them highly for the quality the price the look and you will save on your energy bills
We would highly recommend this Company for new windows. The sales person, the following up mail on the progress of our order and the professionalism of the installation was magnificent.
Champion install my window very professional
I was very impressed, and I absolutely will recommend Champion Windows to anyone and everyone. They were professional as well.
Everybody has been great!
They were on time, very efficient, and very professional. Once they were done, they cleaned everything up. They were in and out really quick.
I'm already singing the praises of Champion Windows to everyone I know. We replaced 7 windows and a sliding glass door, that were original to the home (built in 1968). We used to get ice on the inside of our windows when it froze and felt the heat from the summer on with our hands a few inches away from the window. I heard the neighbor across the street talking on the phone when I would sit in my living room. Safe to say, we were not living comfortably. We got an affordable quote and eagerly anticipated the arrival of our items. The change after the installation was immediate. My A/C and furnace weren't running constantly, the home was much quieter, and overall there was an improvement in our quality of life at home. We're already talking about getting our backroom transformed into a sunroom. Thanks for the great experience and products, it was worth every penny.
The installation was efficient and competent.
We had three projects that we contracted for all at once. We are very happy with the windows and generally happy with how hard the installation team tried, but it took almost 3 years to get our projects completed. COVID was a big piece of that, so it's hard to be upset about that. As COVID wound down, we went through them 6–8 times when they were scheduled to come out. There were several times when we sat at the house to wait for them to show, but they never did. Someone mismeasured the openings for the windows and doors. When they came to install it, the fit wasn't even close. There were issues trying to close the gaps and figure it out, and finally they just didn't want to mess with it anymore. The salesman, Eric, is why we went with Champion because we really like their style and the way that he does business. He had been with Champion for about 13 years. He ended up quitting after he sold us the windows, so for the first year we didn't have a point of contact to get things rectified. We finally realized there were some managers involved, and there were about five different managers we went through. Eventually they started working from home, but the calls were loud, with dogs barking and kids screaming in the background. I would give the management at Champion zero stars if I could. The product deserves a 5 and the installers a 4. They have good products and a fair value in terms of what we paid for them. You can't call the number here; you have to call the national number and go through the routing number to get to the local one. My doors still aren't fixed; there are gaps. I had to pay another guy to come and do the spackling and texturing because the manager said they weren't going to do that. The crew mismeasured and installed a door that was undersized for the opening. When they make those mistakes, they should do something to make it right.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of San Antonio as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys