No follow up from sales team or install team
Actual product is good. Installers seemed rushed. Didn't finish the job, though they said they'd come back to do it. Not a business of their word.
Being told installation problems can not/will not be fixed
We paid in full for all the windows to be installed and still waiting (for a whole year) to get our siding fixed that was cracked.
I would recommend champion to a friend along with several other competitors
The installers did not use any protective tarps on the floor and scratched the wood surface plus there was sawdust and wood pieces on the front entryway floor from the shim's. The windows are on the second story of our house and they didn’t clean them on the outside and can see smears on them especially when the sun hits them so not very impressed with the way things were left for us to clean up after them .. we spent quite a lot of money and the crew sb responsible for protecting surfaces and cleaning their messes
Window installation was a debacle! Customer service was an absolute joke! Once the windows were installed there were some fixes that needed to be completed. I couldn’t get call back from anyone.
Very professional and stand behind their work
The entire process was easy and HONEST!
We have some problems with the windows and we have told Jerry Meckna and nothing has been resolved. We called and he said somebody should be coming out fix the problems. That was over a month ago.
It took several months to get the project started. I was told it was because they had to order the materials. When the crew of 2 showed up, the material they unloaded and installed was common stock that any company in the business of installing screen rooms, would have in stock.
Quality work. Did everything well.
Yes I would likely recommend them to Champion of Omaha if asked who did our patio.
Ordered the windows on July 7th. Windows came in on August 14th last week, I drove to the showroom to get answers. Nobody had contacted me to set a delivery date for my windows. After numerous phone calls that were never answered and numerous texts that went unanswered, I got answers by having to drive to the showroom. I asked for my money back and you crooked ****s said that you keep half of my money for me to cancel. I was promised Windows between 8 and 10 weeks. It was on my contract. 16 weeks of lapsed you were in material breach contract and would not refund my money and it's entirety. Had you refunded my money I would have canceled the order. Your customer service and your policies suck! They protect your inefficiencies and negligence.
They did a awesome job
I was mislead that the entire window would be taken out. Instead, the old window frames were left in and it does not look good. ALSO the window doesn't fit and I can barely close it. When I do close it, it damages the window frame. Tried to get anyone to help me and absolutely no one called me back. No support and no accountability for your mistakes.
My initial contact to Champion was November 19, 2025 to have my siding repaired that was damaged in a summer storm. I have recorded 15 dates/ times/& names of individuals whom I spoke with/ texted/emailed to get this job completed in the course of almost a year. It was completely 10/16/2025. This was not a big job
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Professional company. Quality windows.
Very professional, window look beautiful
I’ve only had them installed for 2 days so I need time to see how they function.
Too many issues we didn't expect that are still being worked on.
Think their windows are very good.9
It was one day
Warranty work not done
I had wrong/damaged doors installed and can’t seem to get any answers if they are replacing them I’ve tried calling. I’ve sent pictures. Even the installer noticed the damage and said they will be replaced