Communication was great all the way through the process. The install team was great.
Prompt responses.
Outstanding work
The process from beginning to end was good. Pricing seems high
Windows are great but not happy with installation. I wasn’t told that shade brackets needed to be removed. After the installers left I went into the room and was surprised to find a pile of screws and brackets on the floor. I had to hire a handyman to install the brackets
Fast installation
We had Champion windows installed at our last home. The installation had included a metal tape of some sort which I didn’t see this time. The windows last time weren’t so dirty. The outside frames were painted and the paint that leaked under tape around the glass was not scraped off before installation. I hope we won’t have any water issues in the future in
They always arrived on time and kept me updated of any scheduling changes. The process was explained in detail and my questions were answered to my satisfaction. Upon completion of the job the entire area was cleaned.
see primary reason
The service, the time process from ordering to installation was professional. The installation crew under Andy was very professional.
I love the windows.The installation went fast and very courteous. Thank you
Fast, professional.. Great Job!!!
They have great products and awesome people
I purchased and had 17 windows installed. Two of them were incorrectly ordered/measured. I told them not to install them. They were told to install them anyway. I was told to sign the completion form and the two windows would still be replaced at no cost. I received a call from Champion that I need to pay for the two windows to be replaced. I would never recommend this company.
Professional polite
The entire process from the initial phone call to start it all ,until windows were all in.
Great service
A good product, a fair price and very knowledgeable and professional employees. Great Customer Service is extremely hard to find
My windows are great! They were a little more expensive then a different window company but a much better quality.
I liked how they kept in touch with me before during and after the process. The installers did a great job on the install of the window. They also left no mess behind - nothing for me to clean up! I also appreciated them showing me how the sliding part of the windows worked so I could enjoy the next warm day with a cool breeze coming through the window.
Installation team was professional and fast.
I was laid to be the sales person off the bat which pressured us into ordering doors day off because of what we were told lengthy time lines for ordering only to get called less then half the time told to be installed. Door was measured incorrectly to add on which means we are missing a storm door for unknown period of time.
I asked Champion to discuss some way to replace my door. The color does not work with our house. Crickets from Champion.
The workers were beyond lazy. They broke my rain gauge, make a mess in my garden bed and didnt even pick it up, walked on my BRAND NEW carpet with their shoes on more times than I can count and had to take smoke breaks every 15 minutes, which blew inside my house.
I might as the product and installation are top notch. I'm definitely not happy with scheduling and project management.