We paid in full for all the windows to be installed and still waiting (for a whole year) to get our siding fixed that was cracked.
I would recommend champion to a friend along with several other competitors
The installers did not use any protective tarps on the floor and scratched the wood surface plus there was sawdust and wood pieces on the front entryway floor from the shim's. The windows are on the second story of our house and they didn’t clean them on the outside and can see smears on them especially when the sun hits them so not very impressed with the way things were left for us to clean up after them .. we spent quite a lot of money and the crew sb responsible for protecting surfaces and cleaning their messes
Window installation was a debacle! Customer service was an absolute joke! Once the windows were installed there were some fixes that needed to be completed. I couldn’t get call back from anyone.
Very professional and stand behind their work
The entire process was easy and HONEST!
We have some problems with the windows and we have told Jerry Meckna and nothing has been resolved. We called and he said somebody should be coming out fix the problems. That was over a month ago.
It took several months to get the project started. I was told it was because they had to order the materials. When the crew of 2 showed up, the material they unloaded and installed was common stock that any company in the business of installing screen rooms, would have in stock.
Quality work. Did everything well.
Yes I would likely recommend them to Champion of Omaha if asked who did our patio.
Ordered the windows on July 7th. Windows came in on August 14th last week, I drove to the showroom to get answers. Nobody had contacted me to set a delivery date for my windows. After numerous phone calls that were never answered and numerous texts that went unanswered, I got answers by having to drive to the showroom. I asked for my money back and you crooked ****s said that you keep half of my money for me to cancel. I was promised Windows between 8 and 10 weeks. It was on my contract. 16 weeks of lapsed you were in material breach contract and would not refund my money and it's entirety. Had you refunded my money I would have canceled the order. Your customer service and your policies suck! They protect your inefficiencies and negligence.
They did a awesome job
I was mislead that the entire window would be taken out. Instead, the old window frames were left in and it does not look good. ALSO the window doesn't fit and I can barely close it. When I do close it, it damages the window frame. Tried to get anyone to help me and absolutely no one called me back. No support and no accountability for your mistakes.
My initial contact to Champion was November 19, 2025 to have my siding repaired that was damaged in a summer storm. I have recorded 15 dates/ times/& names of individuals whom I spoke with/ texted/emailed to get this job completed in the course of almost a year. It was completely 10/16/2025. This was not a big job
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Professional company. Quality windows.
Very professional, window look beautiful
I’ve only had them installed for 2 days so I need time to see how they function.
Too many issues we didn't expect that are still being worked on.
Think their windows are very good.9
It was one day
Warranty work not done
I had wrong/damaged doors installed and can’t seem to get any answers if they are replacing them I’ve tried calling. I’ve sent pictures. Even the installer noticed the damage and said they will be replaced
Hello,
We were very disappointed with our Champion experience. We had gotten a text Wednesday that someone would be by the install the door between 9-11. I didnt hear anything or get any update for hours. I tried calling and was told an email would be sent to the installation manager. I ended up finding the number for the manager who had called me around 2:30 and no one answered. I did get a call back quickly and Josh said he would figure out what was going on. I got a call back that the team forgot the handle and had to drive back to Omaha and didnt tell anyone. The team arrived later in the afternoon and, after a few hours, said there was a manufacturer defect with the screen door and another screen door would have to be ordered and installed later. Any time I have tried contacting someone at Champion with issues, I have been told messages would be sent or someone would call. The customer service was not great, and it was unacceptable that there was such a delay and we were not notified. I also dont understand how the door made it all the way here without someone noticing the manufacturer defect. We will now have to arrange to be home a second time for the correct screen door to be installed, and we have a 3-month old baby, so scheduling is especially difficult. This door was a lot of money for us to spend, and we expected a better experience all-around. Please have someone call me to discuss this experience and if something can be done to credit our account or something to make up for it, we would appreciate it. Thank you
I love my windows
We are pleased with our windows