Yes I would likely recommend them to Champion of Omaha if asked who did our patio.
Ordered the windows on July 7th. Windows came in on August 14th last week, I drove to the showroom to get answers. Nobody had contacted me to set a delivery date for my windows. After numerous phone calls that were never answered and numerous texts that went unanswered, I got answers by having to drive to the showroom. I asked for my money back and you crooked ****s said that you keep half of my money for me to cancel. I was promised Windows between 8 and 10 weeks. It was on my contract. 16 weeks of lapsed you were in material breach contract and would not refund my money and it's entirety. Had you refunded my money I would have canceled the order. Your customer service and your policies suck! They protect your inefficiencies and negligence.
They did a awesome job
I was mislead that the entire window would be taken out. Instead, the old window frames were left in and it does not look good. ALSO the window doesn't fit and I can barely close it. When I do close it, it damages the window frame. Tried to get anyone to help me and absolutely no one called me back. No support and no accountability for your mistakes.
My initial contact to Champion was November 19, 2025 to have my siding repaired that was damaged in a summer storm. I have recorded 15 dates/ times/& names of individuals whom I spoke with/ texted/emailed to get this job completed in the course of almost a year. It was completely 10/16/2025. This was not a big job
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Professional company. Quality windows.
Very professional, window look beautiful
I’ve only had them installed for 2 days so I need time to see how they function.
Too many issues we didn't expect that are still being worked on.
Think their windows are very good.9
It was one day
Warranty work not done
I had wrong/damaged doors installed and can’t seem to get any answers if they are replacing them I’ve tried calling. I’ve sent pictures. Even the installer noticed the damage and said they will be replaced
Hello,
We were very disappointed with our Champion experience. We had gotten a text Wednesday that someone would be by the install the door between 9-11. I didnt hear anything or get any update for hours. I tried calling and was told an email would be sent to the installation manager. I ended up finding the number for the manager who had called me around 2:30 and no one answered. I did get a call back quickly and Josh said he would figure out what was going on. I got a call back that the team forgot the handle and had to drive back to Omaha and didnt tell anyone. The team arrived later in the afternoon and, after a few hours, said there was a manufacturer defect with the screen door and another screen door would have to be ordered and installed later. Any time I have tried contacting someone at Champion with issues, I have been told messages would be sent or someone would call. The customer service was not great, and it was unacceptable that there was such a delay and we were not notified. I also dont understand how the door made it all the way here without someone noticing the manufacturer defect. We will now have to arrange to be home a second time for the correct screen door to be installed, and we have a 3-month old baby, so scheduling is especially difficult. This door was a lot of money for us to spend, and we expected a better experience all-around. Please have someone call me to discuss this experience and if something can be done to credit our account or something to make up for it, we would appreciate it. Thank you
I love my windows
We are pleased with our windows
Knew how to do the job well
I liked the salesman and I think the product is very good
The one installer scratched up my window woodwork and drilled a hole in my new window frame. He also put in two window screens when I only needed one. The installer did not put my "window crank-out" on correctly, it came off in my hand. When another man came out to my house after the windows were installed, he said put putter in the scratched window woodwork and the glue was put in uneven.
N/a
Two picture windows are beautiful. I was so disappointed that the wrong windows were installed. Not workers fault. Agent did not state that I wanted the double windows on all the other windows instead I got some cheap looking ones. So disappointed.
Communication—return phone calls. I just wanted an update on the timeline so that I could plan around summer activities. Called twice during the 14 weeks that it took to get a storm door, was told by a human that someone would call me back-
Nothing
The service and clean up was professional. They listened to my specific wants.
Getting new windows