Great quality and excellent service

I have Champion doors and windows throughout my home, I wouldn’t use anything else.

The whole process was very straight forward and they worked with us to make sure we got everything done that we wanted to do. They explained everything and made sure we understood and who to contact if we had questions. The installers were very professional and communicated throughout the process and made sure we were satisfied with the end product.

Very fast, prompt, efficient.

A long time between start to finish.
The money had to be up front Before work
And information about your windows like the storm windows were miss understood

Your tech is a very good 👍 P.R PERSON GOOD WORK

Keeping me better posted on where the process stood.

I feel like there was a lack of communication. The guy that came to do. Her windows worked very hard, but they was not informed that two of the windows was rotted and need to have wood replaced and secondly, there was a hot tub and they was supposed to brought something to put over the hot tub to keep from standing on it, but likely we had plywood and because they didn’t have wood for the windows. We’re running all over the place checking in our sheds getting a little scrap pieces of wood together for them to make wood for our windows to work that was not cool with us because we paid a lot of money for these windows and we feel like the supply should’ve been there on hand and then when they went to wrap the windows, they didn’t have the right color because they wasn’t the right color of brown so they had to chase that down too so it just felt like this time was a bad experience the last time you guys put our patio door in in our picture window went well and that’s why we got you to do these windows. We have several more to be done but this didn’t seem to go very well for us this time. We were very disappointed. We don’t even know if the wood that they put in there will hold because it was peace together peace by peace.

Everybody was extremely kind, polite helpful everything that you’re looking for when needing projects like this done fix any problems that I have I really appreciate you guys

I have already given a referral to my brother-in-law.

Already recommended your company to coworkers based off the quality of product and how easy it was working with your team.

The service was very good and all questions were answered.

The man who did our install was efficient, knowledgeable, and very kind

Excellent value and fast order fulfillment. Exceptional care and communication by the installation team.

Quickness and quality. Installers were great. Super friendly and informative

Sent us the missing piece

Chip in window. Phone number given to me for installation manager is not correct. Love the windows though. Hopefully I will get ahold of someone soon.

We’ve used Champion before and we love the process and the windows are amazing

The quality of windows is not really good. There are sharp edges on the window handles, black greasy spots on the frames scratches in the frames and other issues with the manufacturing that are less than top notch. The installation was pretty good and the price seems really good. There are just some things that seem like they could be better.

The installers did not finish the job of caulking the trim on the outside of the windows.

Communication was great all the way through the process. The install team was great.

Prompt responses.

Outstanding work

The process from beginning to end was good. Pricing seems high

Windows are great but not happy with installation. I wasn’t told that shade brackets needed to be removed. After the installers left I went into the room and was surprised to find a pile of screws and brackets on the floor. I had to hire a handyman to install the brackets

Fast installation

We had Champion windows installed at our last home. The installation had included a metal tape of some sort which I didn’t see this time. The windows last time weren’t so dirty. The outside frames were painted and the paint that leaked under tape around the glass was not scraped off before installation. I hope we won’t have any water issues in the future in

They always arrived on time and kept me updated of any scheduling changes. The process was explained in detail and my questions were answered to my satisfaction. Upon completion of the job the entire area was cleaned.

see primary reason

The service, the time process from ordering to installation was professional. The installation crew under Andy was very professional.

I love the windows.The installation went fast and very courteous. Thank you

Fast, professional.. Great Job!!!

They have great products and awesome people

I purchased and had 17 windows installed. Two of them were incorrectly ordered/measured. I told them not to install them. They were told to install them anyway. I was told to sign the completion form and the two windows would still be replaced at no cost. I received a call from Champion that I need to pay for the two windows to be replaced. I would never recommend this company.

Professional polite

The entire process from the initial phone call to start it all ,until windows were all in.

Great service

A good product, a fair price and very knowledgeable and professional employees. Great Customer Service is extremely hard to find

My windows are great! They were a little more expensive then a different window company but a much better quality.

I liked how they kept in touch with me before during and after the process. The installers did a great job on the install of the window. They also left no mess behind - nothing for me to clean up! I also appreciated them showing me how the sliding part of the windows worked so I could enjoy the next warm day with a cool breeze coming through the window.

Installation team was professional and fast.

I was laid to be the sales person off the bat which pressured us into ordering doors day off because of what we were told lengthy time lines for ordering only to get called less then half the time told to be installed. Door was measured incorrectly to add on which means we are missing a storm door for unknown period of time.

I asked Champion to discuss some way to replace my door. The color does not work with our house. Crickets from Champion.

The workers were beyond lazy. They broke my rain gauge, make a mess in my garden bed and didnt even pick it up, walked on my BRAND NEW carpet with their shoes on more times than I can count and had to take smoke breaks every 15 minutes, which blew inside my house.

I might as the product and installation are top notch. I'm definitely not happy with scheduling and project management.

The whole process was wonderful.

The reason for this ranking. The patio door was received February 3 in the Omaha office via email notification. I reached out three times and no response. I did get a response when I went to actual office location.

Very quick and efficient

They are real friendly and very knownable about their work

I was disappointed in the communications regarding the status of my order. I got an email just before Christmas telling me it was in manufacturing. Herd nothing after that. I called in late January to see what the status was. After being n hold for 10 minutes or so, I ledt a voice mail. Never got a call back. Called again about a week later and talked to someone who sent a message to the Omaha install chief. Never heard anything from him. Called again on Monday, Feb 2nd, and talked to an individual who sent an email to the Omaha office and the district install manager. Got a call on Tuesday morning saying the siding just arrived. The install crew came out and started work that same day.