Don't know of anyone planning to install a 3 seasons room at this time but will recommend Champion if I do in the future.
We are going to purchase more windows in the future. I checked all the window replacement companies and can only recommend Champion Windows.
I really like the windows and the salesman, but we did have a lot of issues with the installation.
I was surprised that it would take 4 months to get the windows in, I was more surprised to find that 4 of the windows were not measured correctly and had to be reordered, I was less surprised to be told the factory made the right sized window, but sent the wrong color. I was not surprised that no one came out at my request to assess the masonary work that needed to be done for the last window ( I requested this to happen 3 times) Then I was pleasantly surprised when they came out and put in the correct color and sized windows and it was the installer that showed me an alternative to the undone masonary work that was satisfactory to me. I think the quality of the windows are great, but the inner workings and logistics needs some work. Thanks
Communication after the installation and final payment was difficult. I tried to contact the Oklahoma office on several occasions only to be bounced to other areas. This makes me question how easy it may be to contact the company if there is an issue.
Such a long delay and when the 0% lone delivery date was breached we had to work ( reactive) vs champion proactively paying attention
Yes
The whole experience from setting up the appointment for the estimate and demonstration to completion of the window install was stress free. All of the people I interacted with were professional and patient answering my questions. I had a big job with 8 windows and the installation went smoothly and was completed the same day. The installers were expended, worked well together and ensured everything was cleaned up demonstrating how the different windows worked before leaving. I really like how the windows work for opening and cleaning.
From sales to installation they were professional and courteous.
They lied about how long it would take. Said 3 months and it took over 9
They were expensive, but they provide a good quality product.
We like the windows, and they work great. They were very professional when putting them in. Our double window upstairs came in with lumps, but they are replacing them. There is broken glass that was left on the deck.
They do a wonderful job. It was dynamite; they did a superb job.
The quality of the Champion windows was better than even more expensive brands I looked at.
Your company was 3 months late in delivering and installing my doors.
Champion has quality products but lacks communication skills.
Happy to share my experience
Yes, I will surely recommend Champion.
Have been unable to contact ANYONE regarding a problem with windows
I was very pleased with how they handled business when setting the appointments and the guys that came were professional.
I am likely to recommend Champion Windows to a friend because I had very good people I interacted with, but I think the follow-up with the financing was not good.
The salesman was very professional, honest and had answers to all our questions
The entire process was easy from them coming out to do the estimate, measuring the windows and installation. Financing was very quick and easy too.
I feel like they did not deliver the quality I expected after paying so much and there was a"misunderstanding" about what would be done
I was very happy with the service. They did their job. I'm very happy with the windows