Need more time to judge windows
Champion Windows of Minneapolis provides good quality windows.
I have already have. My windows were put in on august 23 2021. I recommend Salesperson Marcus Seetram to Rosie O'loughlin and Marcus has been out and gave her an estimate on september 11 2021 Rich.
The person that came that did the initial consult was great. The installer was wonderful. The in between was difficult. They said it would be eight to ten weeks. When I called, they didn't return my calls. It was over a month without hearing from them.
One of windows we ordered was made incorrectly. Champion told us they would put a rush replacement window. That was on June 1 - as of August 24, we have not received any response or follow ups from them. I have called them a number of times (approx. 4-5 times), but no one has ever called me back.
I could not be any happier with the company!
Good quality windows but need better service
I've already referred people.
nice pleasant s
They did a good job and were careful when installing the new windows.
The quality of the windows from Champion Windows of Minneapolis is outstanding. After changing the windows we noticed the temperature changes. They are very efficient.
They were quick and got it done in one day.
I love the way the house turned out, we did both windows and they turned out great. I love the way it looks,
The lack of customer service follow the sale was awful! Not all the windows were delivered properly. The installers did a lot of damage to my property around the windows that I now have to have fixed. The calking around some of the windows on the inside does not look good, ^ out of 11 sashes needed to be reordered and will have to be replaced because they are wrong and no one noticed it before I did after they were installed!
I was very impressed on how quick they worked, and how determined they were to finish the job. They didn't even take one break. I was very impressed with their dedication.
From the sale to installation, every person we worked with was a pleasure! The result is beautiful windows and doors! I would not hesitate to hire Champion Windows to improve your home!
Great work by the installers. Put in six Windows in three hours. And they all look great.
Make sure you read the contract word by word. Don’t make same mistake I made by just trusting the salesman.
We have wanted a sunroom for 18 years and finally took the plunge. After getting other estimates from small contractors we thought we were going to have to close the door on that dream. Our sunroom is now complete, and we could not be more happy with the quality, looks, and functionality as well as the process from beginning to end. We rest easy with Champion's lifetime guarantee also. We highly recommend Champion.
The communication and disconnect between the doors and windows has been completely unacceptable.
Overall very happy with our windows and experience from beginning to end.
The windows are beautiful and look better than I expected.
They did a good job.
Was told there are no technicians to help with our issue.
Everything they said they would do they did. They met all of my expectations.
They did a good job and I am happy with the windows.
During my window installation it was discovered that a large custom window was not built to the measurements and would have to be remanufactured. The installer said he would tell the project manager when he came by at lunchtime. I was told that the PM put a rush order on the replacement window and it would be here in 2-3 weeks. I never met the individual who placed
the order and had no information about it or who to contact. This was during the coldest time of year and the old window was screwed back in place with no insulation. After 2 weeks I called customer service but they had no information about my order. After another month of no contact I tried my sales person who nothing about it. He said he would look into it and get back to me but I never heard from him. The lack of communication and status information was totally unacceptable. I am used to dealing with vendors who keep me informed throughout. I was also asked to sign a paper saying that the work was completed when in fact it was not.
The people are great to work with and finish the work quickly.
The installer was very courteous. He took his shoes off to come in my house and kept everything clean.
The salesman is unprofessional and demanding. He did not give me any time to .think about what they are offering. It's like pressure if that makes sense.
Good worker attitude, good quality of work.
Champion Windows is excellent.
They are very friendly. They used to be more affordable, but the window market is very busy right now. Not only that, but they are not as competitive as they used to be, but they offer very professional services
Redva was very responsive, professional, and easy to work with. He explained things thoroughly. He made me feel very comfortable with my purchase.
The last job they did was a very poor job.
I thought that the sales representatives were very knowledgeable and explained things clearly so that we could make a wise decision.
Champion Windows did an excellent job!
The installers were great. The salesperson made promises that were not kept and did not return my calls.
The service was great, but the promises of what the window would do - I'm not sure if it's doing it. Overall, it's good.
We had one technician that did not know what he was doing. He screwed up the window and had to leave. Another crew had to come in and fix what he had done. The 2nd group was really good but the first one was not. We've had windows with Champion before and it went really well but this first technician, on this project, didn't know what he was doing . They still haven't completed everything. There was a delay due to a snow storm. Then they sent the same technician out who messed up initially. He wouldn't work on them because he said it was a conflict of interest and we didn't want him too.
Had 2 widows installed a few weeks ago. One has a crack. Irelord it within 2 days. Haven’t heard anything from champion.
It would have been helpful if the person who came out to do the measuring had checked my window seat to see if it was level. I now have new window trim that is crooked because of this. I was told by the installation manager that I now need to have the windows uninstalled and arrange a contractor to be present at the same time to level the window seat and have the windows reinstalled.
On time and outstanding service
Very good work ethics. Fast and clean ,had cover on stairs while going up and down. Cleaned all debris and left very little pic k up
For us. Recommend them to our son and they were very pleased too!
One of the worst construction projects I've ever been part of Promises made promises not kept
so far so good although I did contact Tim last week to let him know that one of the windows looked as though some caulking was missing
Great customer service and follow-through.
The salesperson was very professional, thorough, and provided great facts. She made it easy for us to make a decision. The installation was fantastic, and they did a perfectly wonderful job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Minneapolis as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys