Great Service, the contractor was very knowledgeable and freindly

Was total
Screw up from day one name and address wrong. I had to call to get the measure started when he came he wanted money. We owed nothing took them weeks to order the as soon as ordered wanted more money was disappointed from all the half truths and runarounds with staffing issues from Milwaukee

The final appearance of the seams look very unprofessional outside. Not real happy about that.

Our account was overcharged by $600.00
and our window was supposed to have a full screen. It came with only a half screen (Which we are still waiting for)

Experience was good

Did not use black for my door seal and stopped responding to my requests to install it.

Poor install, called 3 times and still waiting for a call from the local office/ install manager for four weeks. I make contact one a week.

Ease of working with staff during construction

Installation Team was very professional, tidy and easy to work with.

Please see comments in the other categories.

Some things went well, others questionable.
For the cost of the product and install.

Everything should have been seamless.
The warranty sold the product.

I was going to complete this survey when the job was complete, but the windows were installed on October 30, and we're still waiting for them to fix an ugly bolt hanging from the bottom of one.

First they ordered the wrong material and had installed part of one wall with the wrong color.

tired of such early surveys--I'm done

Our window is not completed to our satisfaction. I am being told the area manager will follow up with me and hasn't. Communication is poor.

They didn’t honor when they said they would install them by

Well done.

Wouldn’t not recommend Champion windows to any of my friends

Very kind and clear on what I wanted..very neat and beautiful..l will be back.

Incorrect trim was installed and hasn’t been replaced yet. The top of the door jam was completely unleveled. I showed the installer and he told me that my house is unleveled. I showed him that the door is level, why can’t the top door jam be level. He fixed it after I put the level tool on the door. The plastic is still on my door hinges even after we asked the worker to take them off. Huge scratch that keeps getting bigger because they haven’t fixed the off centered strike plate.

Everything in the install went pretty smoothly, however I would have appreciated more communication about next steps and when to expect workers to show up. Our dog is very sensitive to strangers around the house so I would have liked more time to be able to take her to my mother's house or to daycare.

Installation was terrible
Door still doesn't close properly

My sales person was very knowledgeable About the product he had to offer. He was very helpful with me making my decisions. Office Staff was Professional with any questions I had. Most of all the installers I Felt they did an excellent job.

Price seemed high

They measured my windows wrong so they had to reorder two out of the three windows they measured. They never completed the repairs of previous installed patio door.