The work was done timely and efficiently however, the work has not been completed at this time.
We were very happy with their past service, but they did a horrible job on the screen door and have not gotten back to us about it.
Still having problems with our screen door....
Great experience. The sales person listened to what we wanted and never pressured us into getting anything else. Very easy and comfortable to work with. The work happened when it was supposed to and the crew did a great job installing our windows.
They were professional and they said what they were going to do. I'll give them a five star rating.
I like the service but the work was not done properly. We had a leak and they did not come back to inspect it. I was disappointed with the contractors. The company itself is good.
Professional staff at a good price.
I am going to use them again too!
Great professional and friendly service.
Great company to work with! I didn’t get the color of door that I thought I was getting which disappointed me but they have agreed to paint it!
Having radio silence for months, only to discover that the initial crew manager assigned was no longer with the company, and that we still needed excavation and concrete scheduled, left a really bad taste in our mouths. I ended up spending far more time than I had ever expected to dedicate to managing the project, including sending email summaries to all parties involved, and having several phone calls with all sorts of folks with Champion.Ultimately, Champion worked with us to complete the project, but it certainly wasn't done on time (requiring a financing extension), and were accommodating, but only after we repeatedly escalated our concerns. It felt like everything fell on deaf ears for a long time, until it was ultimately too late. We're now concerned about long-term issues due to rushing the project at the end, where only time will tell what issues may potentially come about.
We went with Champion because we had gone with them before. When there was a problem they solved it very quickly.
The foreman was just excellent and did a really great job, Carl Gus Sr! He did a wonderful job. Nick and the other guys were very good as well.
The lead foreman of the crew, John was just amazing. He was on his own and wasted no time for most of the work. Even though the weather wasn't great he was hard at it and really did a great job.
I am very satisfied with my windows. I feel much warmer with the windows installed.
They did a great job on the window they replaced
They are overall very professional. All of them from the salesperson to the installation crew were all very courteous. It was an overall great experience.
They were very good, fast, and clean.
The windows are nice. I just want them to be fixed. I like to admire them from a distance but I want to see what they look like on the outside to see if there are scratches and dents on them.
Chas was fine except that no one mentioned that Champion windows in the end would have an over all 3" less glass than other brands. Add a screen and you lose even more actual glass. We had two small, narrow windows which are now visually smaller to us. I think this should have been discussed with us at the time of the bid. If I knew this I would have used Pella as the bids were close.
2 because of the difficult experience that I had. I wouldn't want someone else to have to go through that.
Very professional from start to finish 5 STAR RATING
Happy with my new windows--so easy to clean
They are very professional, on time, and didn't take long. I was surprised at how quickly they did the work and how it was done correctly.
They were very professional. They cleaned up, installed and did a wonderful job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Milwaukee as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys