Windows are as promised, high quality, attractive and installation nicely done as promised.
Signed contract in June 2025, August they came to install door, new door was the wrong size and was told it would take 6 - 8 weeks to get new door. They reordered the door and they finally came November 17th to install door and they had the incorrect molding for the door. I was told correct molding would be delivered to Champion that same week. They finally came and installed it December 17th. During this process, no one called me to give updates - I had to call them each time. This “custom” door was too expensive for the poor customer service received.
Thanks Champion for making my dream come true!!! Jamie Rowe with Champion was attentive to every detail… I have beautiful custom-built 15 lite French Doors on my she-shed! PERFECT IN EVERY WAY! Highly recommend
Champion of Macon team displayed professionalism through out the entire process. JOB WELL DONE!!
I had a problem with one window - bottom part of window would not lock because the holes were not in correct place. It was supposed to be ordered back in June. I paid and my son checked windows and saw error. I went on and did more with your company and did windows on porch. Still no window. Hard to get anyone on phone. Finally last week someone called and left message and I left message and not heard back. I do not like having to pay all the money on the day windows installed due to this -- i feel sure if I owed you money this would have been resolved sooner.
Top notch quality product. All local representatives professional & friendly. They all deliver, doing well what they say in meeting expectations. In today’s world that yields performance that exceeds.
Excellent communications.
Quality service
The customer service and promises kept.
Good service but very expensive
The demo of the window was very informative. And we liked that it was factory direct with the windows being made for our home.
Over all a good experience, from sales progress messages instillation
The installers kept us informed every step of the way. They were always on time and cleaned every day before they left. I highly recommend.
Overall, great job.
Good service from everyone and so happy to be finished.
I do like the look of the windows; however, thermal quality and street noise is not what I expected.
Well installers weren't what I expected. Last install from champion workers had shirts not tank tops. Also didn't have multi color hair. Was told if I wanted I could keep my old windows. They were destroyed beyond use.
Prices can be too high sometimes
Installers were very knowledgeable and professional.
Quality of material and the installers attention to detail worth the wait.
Outstanding service from the start to the finish.
Punctual, Knowledgeable, Respectful of Space (cleaned up after themselves) and time.
Quality of doors and windows far exceeded my expectations
So far, we are pleased with our experience with Champion.
Quick response to initial request. The entire process was extremely easy and done efficiently. Upon receipt of our windows from the factory we were immediately notified and put on the schedule for the following day.
They arrived early and I appreciated that. Jesse was professional and explained what was happening and then went to business with installation. The windows look great. He then showed me how they worked and was gone.