Champion of Macon team displayed professionalism through out the entire process. JOB WELL DONE!!

I had a problem with one window - bottom part of window would not lock because the holes were not in correct place. It was supposed to be ordered back in June. I paid and my son checked windows and saw error. I went on and did more with your company and did windows on porch. Still no window. Hard to get anyone on phone. Finally last week someone called and left message and I left message and not heard back. I do not like having to pay all the money on the day windows installed due to this -- i feel sure if I owed you money this would have been resolved sooner.

Top notch quality product. All local representatives professional & friendly. They all deliver, doing well what they say in meeting expectations. In today’s world that yields performance that exceeds.
Excellent communications.

Quality service

The customer service and promises kept.

Good service but very expensive

The demo of the window was very informative. And we liked that it was factory direct with the windows being made for our home.

Over all a good experience, from sales progress messages instillation

The installers kept us informed every step of the way. They were always on time and cleaned every day before they left. I highly recommend.

Overall, great job.

Good service from everyone and so happy to be finished.

I do like the look of the windows; however, thermal quality and street noise is not what I expected.

Well installers weren't what I expected. Last install from champion workers had shirts not tank tops. Also didn't have multi color hair. Was told if I wanted I could keep my old windows. They were destroyed beyond use.

Prices can be too high sometimes

Installers were very knowledgeable and professional.

Quality of material and the installers attention to detail worth the wait.

Outstanding service from the start to the finish.

Punctual, Knowledgeable, Respectful of Space (cleaned up after themselves) and time.

Quality of doors and windows far exceeded my expectations

So far, we are pleased with our experience with Champion.

Quick response to initial request. The entire process was extremely easy and done efficiently. Upon receipt of our windows from the factory we were immediately notified and put on the schedule for the following day.

They arrived early and I appreciated that. Jesse was professional and explained what was happening and then went to business with installation. The windows look great. He then showed me how they worked and was gone.

The salesman who came to the house was very professional and also personable. We had great conversations. Did his job and was an enjoyment to talk to. The two gentleman that came to do the work were great. Juan and Max Ponce from Atlanta were everything you’d want. They worked hard and were willing to do anything we needed. They said they were here to serve us. I couldn’t have been more satisfied with them. I would recommend the company and these two individuals to do anyone’s work.

Got a 2 story house completely sided in 5 days. Great team. Thank you Adrian and Carlos!!

Great install it adds use to be almost outside, sun room helps in the winter by getting cozy with just the sun shining in

Product looks inferior.

I’m please

I would recommend Champion to anyone.

Windows arrived and were installed in a timely manner. The windows look great! Looking forward to improved heat reduction in summer.

YES, I WILL RECOMMEND CHAMPION WINDOS OF MACON , EXELLENT SERVICE,

I would recommend , because I love my windows so much. I would just have to be honest and tell them that It’s going to be a costly project. I was planning to replace all my windows but due to the unexpected high cost of it, I was unable to do so. Maybe one day.

I have already shared with others that the quality of the product is excellent. The windows are beautiful and greatly improve the look of the house. The Champion Windows salesman and installers are professional and quick to reply to questions.

Jesse and his team did an outstanding job on installing our window project. They went above and beyond and did an amazing job. Very professional and took pride in their work and made sure everything they did took care of their customers. I highly recommend Jesse and his team for their next installation on any window projects in the future. Thank Champion Windows of Macon.

Salesman Made promises that were not kept final approval was made by the salesman not me the customer.

Install was good except we realized our security sensor was removed and not replaced. The installer should have communicated to us and asked if we would like to keep the sensor. While we acknowledge it is not his position to be a security specialist, he did not say anything to us about it. The next day we realized all the glass had glue or caulk all over it. This was VERY difficult to clean. It is not unreasonable to expect a clean product when spending thousands of dollars on a door. This was disappointing and frustrating. We paid for rain glass for privacy but the outer pane is clear glass. This was NOT explained to us prior to purchase.

I have recommended CW, but my continuing to do so depends on how promptly the cracked window is replaced. I realize it could take up to 3 months to get here.

They didn't finish the job yet was calling it complete if I hadn't mention about wrapping up the exterior wood portion casing around window.

I’m undecided on this until our sliding glass door is corrected. The one sent opened from the wrong side and another had to be ordered. 12-14 week delivery??? Seems should be expedited. 🤨
Also, one window missing a screen!

You have not completed installation that began in April. One window arrived damaged and has yet to be replaced.

The crew was very professional and courteous and met or exceeded all my expectations.

It worked for what I needed. Less than impressed with the local operations group. Salesperson was good.

Took three months to get started

No word yet on my windows and it's been months

Very professional and on time. Excellent work and clean up.

Good quality

Only if it goes through Ryan

I am upset that my second order of windows have not been delivered

Very responsive when your able to reach someone. I get it ,they busy

I will definitely recommend Champion. From the time we had our demo to the time our installer was putting the finishing touches on the last screen in our sunroom we were confident we made the right decision going with Champion.

Champion sale is very professional