We are very happy with our 4-Season Sun Room. The installation crew went above and beyond, especially with the beadboard ceiling and trim installation.

Everyone from sales person to installation crew were very professional, on time, and so far windows look great!

I would recommend Champion Windows to friends and family. Without a doubt the best home improvement experience we have ever had. Kept us informed and performed an outstanding installation. The house already feel warmer and cozier than ever.

Hard to get ahold of, do not come when scheduled for services, did not install properly, over priced

Windows were delivered and installed timely.

The windows are very nice! There was a cost error by the original salesperson that took a while to resolve, but I was impressed with and thankful for the diligence and attitude of the Champion management who worked with me to reach a good solution. The installer was also awesome!

All around great experience, no reason not to recommend!

Very hardworking installer so yes

Would recommend Champion to anyone who needs new efficient windows and can handle the cost.

We chose Champion because my mother used them years ago. We knew the product is top quality and the customer service is to. Now, I know first hand the satisfaction of having the BEST windows and the best customer service. From the sale to the installation we received the best.

From the initial estimate to installation, I found the company to be courteous and professional. The office staff was also very helpful with scheduling and general questions. The windows arrived early and were installed in a timely and professional manner. So far, I love the windows and they meet all of my expectations. Would recommend.

Nice windows but still consider them overpriced

It took them 6 tries to get it to stop leaking and I’m still not sure they got it right. I would only recommend them with STRONG caveats.

The process was fairly smooth, we got the windows in a timely fashion, and the windows’ quality is unsurpassed!!!

This company delivers great customer service

It took us eight months to receive our door. Horrible experience.

Very good service and windows! It took them 4 hours to do 13 windows. They are marvelous!

Salesperson was professional, windows were ready ahead of schedule, installation guys were top-notch, the windows look great, and (best of all) we can feel the temperature difference with the new windows.

The installation technicians were top notch. Great work ethic. Hard working. He never even took a lunch break.

I would highly recommend Champion of Huntsville, they were very professional and easy to deal with.

The coordination and installation were fast. The installation tech kept the area clean. I was very satisfied with the service.

We have used Champion in our home several times, referred to family in Georgia and now in our/daughter’s home. We are always very pleased with the work and products of Champion.

The product is good, but the installation is iffy. They had to come out here twice. The website says their installers have been to Champion University, but they have not.

They're good windows.

They were friendly, professional, and helpful. The process took a little longer than they said, but everything else went well.

You will save money

I've already had neighbors come over and looked at it before they were finished. We possibly have some people who are interested.

If your goin to stay in your home these windows are for you I love the quality features and warranty but if planning on moving go cheaper just saying

Fast, efficient, great customer service, great quality, great service

I like the windows and their quality. They seem fine.

Great experience all around. Highly recommended.

We've used Champion Windows several times. I have been satisfied with their product every time we used them.

The sales people and workers were all polite and friendly. The workers were experienced, professional, fast and left everything clean. They were able to remove our molding and put it back in with no breakage and no repainting needed. The did one window at a time with minimal heat loss. The windows are very easy to open and close and you can clean both sides from indoors. We love our new windows.

I have condensation waiting on a tech to come out
Just had windows put in

Second window job Champion has performed for us. Great product and service.

I love everything about these windows. I never thought about what a difference a window would make, but they sure do make a big difference.

Evan Pounders was a very courteous and knowledgable salesperson, and the installation crew were very professional and polite. They went out of their way to make sure the final result was of excellent quality. I would definitely recommend Champion to others.

There was a big problem with my front windows arriving wrong and I would not let them put them in. I waited almost 6 months for them and now I have to wait for who knows how long. I did let them put the other windows in. I love the windows they did put in. I love my new doors.

I enjoyed their presentation.

It took over 18 months to get my door installed.

Excellent work done earlier than expected.

I was very pleased with the installers. They did a good job, and they were conscientious. They cared if it was done right. I was pleased with having them in my house.

My nightmare experience with Champion sounds so crazy, it comes across as made up. Perhaps that is why they have remained in business so long: no one can bring themselves to believe the horror stories. I heard certainly couldn't, until it happened to me. I figured some of the complaints on the BBB were aberrations. I was wrong. This is a company that just doesn't care. At first, they mismeasured my sunroom. Not much I could do there because they fired the original salesman who came out and measured it, and they didn't tell me, despite him being my point of contact. My order was apparently ready for weeks but they didn't know until I chased them on it (after firing my sales guy, they forgot I existed, apparently). Upon starting, they ordered the wrong window panel sizes - twice (and this delayed construction for weeks each time). I had requested a sliding glass door lock, but they installed without one. I pointed this out and asked for a lock - and they installed one in the outside only, without any interactive element on the inside (making it possible to be locked in the room - a fire code violation, and forcing me to walk all the way around the house, to the front door, out the door, then around the house to the side, just to open the sunroom for people inside). It goes without saying they did not caulk the sunroom properly. They left the siding bowed to the point it exposed the internals and it was *literally* flapping in the breeze in this week's rainstorm - the crashing against the other siding was so loud it woke my wife. One portion of window screen has already started ripping off in the wind, a sliding glass window has a lock installed *without* a corresponding element to lock into. Support has been non-existent. I have a month of email and phone requests for someone to come fix, as my brand new sunroom is literally falling apart. They still have not provided a dime of the referral benefit they owe to our in-laws (small potatoes compared to the other madness at play here).
At some point, incompetence becomes indistinguishable from malice.

The installers were excellent.

Everyone from Tim, our salesman, to the wonderful guy who installed our windows; we couldn’t be more pleased with the kindness and professionalism. Every phone call and interaction was top notch.

We were pleased with the windows' quality and installation, and we would recommend Champion to others.

To order the work in October 2021 and get it done finally a year later was bad enough but to have so little communication about why without me attempting to call them. And most of my calls I never got through to anyone.

We like the door, transom and sidelights, but we didn’t like the fact that it took nearly a year and a half to get it in and completely installed especially since we were told 4-5 months. I know there are supply chain issues but we were not kept up to date on the status after the promised date passed by. We had to call and call and finally at one point go to the store to speak with management. So good product, but customer service, not good at all. I would recommend the quality of the product but not the installation time.

Great company!great products! Great sales team! Great installer! Overall a great experience!

Very professional, cleaned up after the installation. Top notch!