If someone ask me I would recommend

The windows did come in late and there was not enough communication from the company

We replaced our failing basement windows and some ancient bathroom windows in our historic farmhouse. I was impressed with Spencer’s presentation where he showed us how heat didn’t transfer through the glass. Our new windows impressed me during the coldest snap of winter because the rooms are no longer drafty but so comfortable. The install was neat and tidy. They did good quality work.

I ordered in June. Communication after sale was poor. Production was very slow. The door was shipped to the wrong state. Finally installed in November. The lone installer let the old door fall against a kitchen chair with shattered glass everywhere

Everyone we worked with was wonderful and explained the process well

Interesting. I'd left a review but now answering more questions. Honestly after 2 1/2 hears of waiting for our windows, slider and doors to be installed, the constant request for information with no feedback, the postcards that come in the mail promising a date of installation and then nothing for months afterwards, we just got numb to ever having it installed. Then to have the installers come out 3 times because measurements were wrong was even more frustrating. So no, I"d not recommend Champion to a friend.

The cost of Champion Windows after 50% off concerns me to recommend to family and friends

Excellent service and installation

Good service at a competitive price.

It took 2 re-measures (3 measures total) to get things right. The manager who was making sure things went alright also promised to send me out a gift card to make up for some of the delays, but failed to do so. Definitely just said that to make me feel slightly better and then didn’t do it. Very disappointed overall.

After this interaction with this company, I wouldn't have them install windows if they paid me and they were free, let alone refer them to a friend.

I think the windows good quality and a good fit but you might want to install them yourself or hire an outside contractor to install them.

To expeciv

I was very pleased with Champion Windows. Did exactly what they said. Very prompt and on time. Very friendly installer. Very happy. Can't wait to replace my sliding glass door.

Itemized pricing was not given, even upon request. Installer had vague hours, and I missed work waiting on him. It seemed the install team needs more people and some checks and balances. I had to call a few times asking where people were or who to talk with.

From beginning to the end I experienced a shit show.

Smooth from start to finish, love the new windows.

Installer did not clean up afterwards and the office was very unprofessional.

I would recommend this company.?

I was totally unsatisfied. I placed the order over a year and a half ago, and we just got them all replaced a week ago. I was not happy.

Run the other way. Champion is not well managed nor are the staff knowledgeable. Wrong windows ordered, installation problems and then waiting MONTHS for fixes.

They gave us window colors that they said would match. They do not match at all and they will not do anything about it.

I did tell a lot of people about Champion Windows, but they are too expensive.

I reached out to Champion to have them replace three windows. They were successful with one of them. The other two have required multiple visits because they kept bringing the wrong windows. I am waiting for the third installation of my bedroom window because they brought the wrong ones twice. That's, in a nutshell, why I won't use them again.

I was informed every step of the way and pleased with the quick turnaround time! Our two installers were great! Had a great experience from the moment sales guy walked in u til the moment the installers walked out.

Champion Windows of Grand Rapids took too long to get the windows done.

So far, it's been good, but they have been slow to respond on the warranty.

I am generally satisfied with the end result but there were some issues with the installation process that troubled me. I don't really feel it was a great value for the cost.

In the past I would have said 5. This experience was poor. I believe taking away the local control from the Grand Rapids office was a huge mistake.

I'm having some problems with the windows and I also had problems with the company, they are very slow, and they don't tell you they are going to be late or anything.

The installation was done well and Will the installer took his time and did a great job on the finish work.

They put in the wrong windows in, and I'm not happy, They had to reorder, and I am waiting to put the right glass in.

I am likely to recommend Champion Windows of Grand Rapids to a friend because they give great service, know what they're doing, and take care of their customers.

Communication through scheduling sketchy

If I know someone who need this service, I will gladly recommend you!

The installation duo were great and gave us full demonstrations for our new windows.

The crew was really professional, and finished a lot faster than expected. They did a good job and cleaned up after themselves.

It took over a year to get everything done, and it was only 4 windows!!

They delivered and installed all 16 windows in a day, cleaned up and left us warm and buttoned up

The contractor did was great. He did a wonderful job, and the windows are great.

We contacted you after our windows were installed and wanted someone to take the residue that was left on the windows since we could not get it out and dared not to use a razor blade which may damage the window. We were told not to ask again that when a tech was in the area they would finish this task.

Pricey,one window,I think,is to small for the opening

We were promised one things and if it weren’t for a quick picture taken by a family member, we might be buying windows again in 5-7 years.

The guys in charged of installing kept pushing me off until julis took over that is when things started to get done on my order.

The quality and installation of the windows was excellent but we have been trying to get information since the windows were put in and resolution to a problem and we are not able to get any information or call backs

Yes we would they had them made on time , the worker was here when they said he would be.

They should never leave unfinished wood on the outside of a building.

Communication was excellent. They kept me updated on everything and the installation crew were clean, neat, and courteous.

The only thing we were upset with was the communication was very relaxed. They were supposed to install in July and we did not get a notification until we had to call them. We hadn't heard from them until the middle of July. They were supposed to call and let us know. They promised us they would call once they found out. We were highly upset and then they were highly upset. Then, we had them by the end of August. Within a month and a half our windows were installed.

Champion Windows has been my preferred Windows vendor for all my windows. Tried others, regretted it instantly. Champion Windows gets the job done.