Very professional service. All of our concerns were addressed pretty quick. Overall experience was great and we love the finished product.
Not completely impressed, not sure we got the pricing as advertised and install was a little rough.
very friendly salesman and installers... the product has been fantastic!
Order windows in August 2024 weren't finished unitl end of February 2025. Was told payments be made on load until windows were installed have been paying the loan starting in December 2024 didn't get windows installed until March of 2025 , last window didn't receive until April 2025
The installation process was amazing.
Windows weren't installed how we we're told they would be. Multiple services afterwards to get them right.
Salesman gave a very good explanation & demonstration of windows.
Installers were very professional & efficient.
Very satisfied with the outcome of our room.
From beginning to end, the process was easy. I absolutely love my new windows and I will be back for the next stage of windows in my home update.
The installers left a mess in the site they worked on.
Crew was experienced and did great work . We developed a water leak the day after completion, but Was promptly addressed by the Champion employee.
Absolute worst customer service from regional level management. Almost 6month to get installed.
Very clean and organize installation. Very professionally done.
Installation was incomplete as the installer ripped the existing framework violently and without replacing it with a new one. Come back and reinstall according to industry standards. This is a defect in workmanship.
I did recommend, but when asked about the referral discount was then ignored.
Finish the window project and I might give you a review. Still waiting another 6 weeks for the right window.
The install took months to complete. Parts needed were not ordered and had to be reordered took much longer than expected.
They came at the time indicated and were respectful and fun to talk to. They did a great job.
Sells person took 3 months to get my order processed. I wanted to have insulation in sept or Oct but ended up waiting until May after I had moved
Seems to be great quality. Awesome service!
Tried calling salesman different times to get update never responded
I will definitely share my experience with any friend who inquires about our window replacements.
Nope very unhappy got pressured to sign now- got price down, then once he knew we had money he added the money back. Promised august install the reason we said yes. Not completed until Dec 28.
This is the last company I would recommend to anyone. Poor workmanship, false promises, over-prices at all levels and treated us like we didn’t know what we were talking about when it was obvious the job was not being done correctly.
Did not deliver as agreed upon. Would not return my calls. Did not care about customer service. Screen fits poorly for the casement window.