This is the last company I would recommend to anyone. Poor workmanship, false promises, over-prices at all levels and treated us like we didn’t know what we were talking about when it was obvious the job was not being done correctly.
Did not deliver as agreed upon. Would not return my calls. Did not care about customer service. Screen fits poorly for the casement window.
Windows look great
We had a lot of issues leading up to the install. It would be difficult to recommend a company that doesn't have all their ducks in a row on basic things like what kind of windows you can get for the openings you have.
The whole process was easy between the consultation with Richard and install. We are thrilled with how things are.
Not until we get the window problem corrected.
Wouldn’t never want anyone to go through what I did with nick
HORRIBLE service! My parent's ordered 4 windows over a year ago. When they were installed, 3/4 were incorrect. It took over a year to get the problem fixed. During this time, my parent's passed away unexpectedly, so my sister's and I were left to try to get the correct windows installed. No one would respond until we finally took to social media. I will never recommend Champion windows and will warn against them to anyone who asks.
It took over a year to complete my project because your factory made the wrong sized windows three times. Even the last time, the windows were not the right size, but I accepted them anyone in order to get the job completed. Due to the delay in finishing the work, my loan with GreenSky was closed and I had to reapply for financing. I now have two loans with GreenSky and they will not combine my two loans into one, so I will be making two different payments to them and pay interest on two loans.
Their service is absolutely horrible!
For the money they charge I would go elsewhere for sure.
Champion Windows was very accurate and professional. They were quick to respond. I would recommend them to anyone.
It took ver a year and a half to get a sliding door replaced. Tons of mistakes that all started with the person measuring the door incorrectly. They had to even replace our trim—twice! The handle didn’t work the first time. It was all a mess.
The installers for Champion Windows were tremendous and did top notch work.
Champion Windows of Ft. Wayne did amazing work. There was great communication from the company.
They were very quick, fast, and reliable.
Everything after the salesman has not been good at all
Installers left windows in filthy condition. Installers removed set of shades and lost mounting hardware.
The customer service and communication was unacceptable. I could not get a hold of anyone. I left messages and no one got back to me.
Price was great. Installation was timely and professional.
I am very satisfied with the product.
I've already left multiple reviews on different websites.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Ft. Wayne as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys