I am a repeat customer and was satisfied previously so paid more than other quotes thinking I would be satisfied again. Took 1 year to have 3 exterior doors installed and no updates until month 10.

14 Custom Windows: Various size windows for a 181 year old home/office, from order to install in 30 days.

They did excellent work.

They did a good job. I would talk to my friends about them. I would recommend them.

Door is still not completed, it has been about a month since original installation, 9 months since ordering door. We are not happy with the installation yet and have had the team come back once to fix, still not right, another last minute cancellation and a no call no show today! There are gaps where you can see sunlight, you can feel air blowing in from the outdoors, the door is seated crooked, on and on. Never again!

This was the worst experience with any company. I had to keep calling them to find out why we were not bring contacted well after our install time. Out order was never sent because they lost a measurement of one window. Nothing would have been fine if I had not contacted the install manger. Several turnover and no call back. We were told for months it would be in a few weeks. It took one year after the contract date to finally get our windows installed. After miscommunication and several no shows and then they didn’t have all the screens and the outside trim to a window. It took another year to get those installed. So it took 2 years to get the job completed.

He was very professional. He got here when they were supposed to, was pleasant to work with, and answered questions.

The presentation and build of the patio was excellent. I would recommend Champion to anyone deciding to add/ replace a patio.

Overall I am satisfied with the quality and appearance of my new windows. However, the screens on two of the windows is not correctly attached to the frame. I am going to ask for a repair on these/

The product and installation were good. Communication was poor.

Quality and value is good, Mira Desai , is a social media influencer, that convinced me

They arrived an hour late,with no notice, broke landscape lights & gaze ball during install. I have caulking between panes of glass which, of course I can't clean. Latch on patio door was installed crooked, so it's hard to latch & un- latch. Now that it's cold, I have condensation on the inside of my windows, as bad as I had with my old windows. They broke the pull chain on my ceiling fan on patio, where they ate lunch(you have to flip switch in garage to turn it on, but they didn't ask).

INSTALLATION WAS NOT DONE AS PROMOTED/PROMISED DUE TO MISS MEASURING OPENINGS

Quality seems excellent so far, already noticing a difference in the quality inside the home. Much less draft and holding the heat in much better with the temperature dropping.

Everyone from Champion was easy to work with, highly knowledgeable, and very courteous!

They are great.

My problem is with their door. I had perfect windows installed, but I'm having problems with the door they just installed.

I ordered my windows in April, but I didn't get them until September. Champion Windows told me it would be 10 -12 weeks, but it ended up being 5 months.

Champion Windows of Dayton never came back to fix the window they installed.

Awesome

The guys are really nice. They came in, did a good job, were considerate of the space, and the work looked clean afterwards.

I am tickled with the windows. The caulking job is excellent, and there is a huge difference. The installer worked by himself, did eight large windows in eight hours, and did an excellent job.

Outstanding quality and service - from start to finish, we were in great hands.

I believe the sales person should be involved in the completion of the entire sale through delivery and finish of products.

Champion window and/or it's customer service reps will purposely sell/ order the wrong size window. Just to make a sale. Knowing that when you have huge holes in the house, you will agree to anything.