Workmanship and Installation were fine except for dirt between the Glass. I would feel better about recommending Champion when this matter is taken care of. Thank You.
The sales team was great. There were issues with communication after the sales process and before the installation. I had to actually call three or four times to try to get some information on when the installation would be. The installation team was not very professional. They actually had to come back the next day and fix some stuff.
Excellent experience, windows are beautiful.
We really dig our windows. They are a huge step above our previous windows. They look great and the installlers did a pretty good job. The caulk lines are perfect. One of our windows came scuffed though. I'm not sure if it's from the install it the transportation. But our most expensive window, the tempered bathroom window, is scuffed across the middle which was pretty disappointing to say the least.
Their work was great, however, it took several months before they did the job.
I was very impressed with the quality of work and the quality of the material installed on the house. Any issue that I would bring up they would resolve. I feel confident that I made the right choice with champion windows.
The quality of the door is very high. The installation was also neat. The door fits perfectly and closes very easily. It's not a 5-star rating due to the length of time for the door to be manufactured. That time was extremely high. They might not necessarily have control over that. One month turned into three months.
It is the second time I have used Champion. Both times they have done a great job.
The process went as originally stated by the salesperson, and I am happy with the quality of my windows.The workmanship for the installation was very good, and the clean up afterwards was better than I expected.
I think the look and installation was awesome.
They did a great job.
The installers done a great job and your company are so lucky to have him he done all thing just right and was very friendly.
They were really quick with their service, and got everything done really professionally.
I am absolutely disgusted with Champion. They did a good job on my windows, but they took four months on my door, and I still don't have a door. They sent the wrong color door--a black one--out the last time. I thought they were one of the best. NowI know they're one of the worst.
Their communication skills are horrible. I was not happy with, Pete. the supervisor
They were best price but delivered some wrong products and electric is still not fixed but we are remodeling and so house is a disaster. Would be nice to plug in Christmas tree though
To hard to contact someone
They did a great job.
We have had issues with the Champion Window installation. I have called them and no return calls. They have not sent someone out to fix the problem either.
I can't get them to contact me about my issues.
They provided an excellent service.
The salesman was very persoanable and answered our questions.
My mother purchased her windows from you about 15 years ago. I now live in her home and i was updating my windows at my home. I helped pay for my mother's windows as a present to her. I found the windows to be be very heat efficient and easy to maintain. I would highly recommend them to any friend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Chattanooga as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys