The installation was the worst experience. I was told they would be there during the morning 'window' but closer to the later part which was 11. When the I stall team didn't show up by 12:30, I called to find out why. I left a message with the woman who answered the phone to call back and provide information about arrival time. Got a call about 30 minutes later from one of the guys who said they would be there by 2. He said he was putting it I to his GPS right then and the app had them arriving at 2. By 2:30, they still hadn't arrived. I received a call from a man who said he was the supervisor and he inquired how the job was going. I informed him they hadn't arrived yet. He said he would follow up and find out what the delay was. His call back never came. The team of installers finally arrived at 4 pm. It took them 4 hours. They left debris (broken glass and pieces of material) around the house. The inspector was another sales guy who was a complete waste of space and had no apology nor explanation of the incredible delay in service to my home. I am so disappointed by the people who work for champion.

Excellent and prompt service, quality products and installation!

One of two storm doors not installed on properly on 2/15/2024. I called the next day and was told someone would call me week of 2/19 to make appt to come out to fix. Also, the appt window was 1 to 3 and I was told someone would call me 30 minutes out. At 3 o'clock I called the 800 # to find out when they were to show and had to wait in a call back. They finally showed up around 3:30 that day. Not happy about that plus they were working in the dark while installing the 2nd door.

Nice professional work.

The screen in porch was done in a timely manner.it is a beautiful addition to the house.

Totally upset with service. First install missing 2 screens. 2nd install screens had not even been ordered. So I refused to let them finish Jo until I had my screens from first job. Manager tried to tell me just to switch out screens when I wanted to open those windows. First of all that is totally unacceptable!! Second of all I don’t have any other screens that would fit those windows because they are the only two double sliders that I have. So they show up today to complete second install with WRONG screens!!!!!!

Maybe

From sales to finish everything was awesome.
Dimitri was very professional and easy to talk with during the initial sales visit. And the installers did an excellent job completing our sunroom.

The overall team was outstanding from sales to final inspection. They were efficient and professional. We are extremely happy with the look of our windows. It’s definitely an upgrade.

I would never recommend Champion Windows. There were several questions I asked the salesman and he straight up lied to me. The information they provide and misleading. And although they make a big deal about each window having a unique serial number it's really not relevant unless you have very custom windows otherwise it's a standard window that they manufacture and fill in gaps with shims and foam - nothing special.

Champion showed up to my home twice without any notice. Champion also refuse to respect my request to give me a 24 hour notice prior to coming to my home. Champion removed a 4x6 plank board underneath my entry door threshold and haven't replaced it as of 12/1/23. The inside left wall of the sun room isn't insulated/caulked correctly you can see outside.

Did not provide the finished product that was agreed to by the three salesmen that handled my account.

I was presented with a plan, affordable pricing, and time to get it done. After measuring, checking, and double checking the project was completed as agreed. I'm very pleased with Champion!

I am already reccomending Champion based on my experience and will use them for future projects.

I was charged an additional $500 (added to an already HIGH cost) for some dry rot repair that we thought was covered under what we were told would be covered if any wood damage was found. The repair cost is excessive for what was done. The dry rot was going to be covered over and left if we hadn't seen it first. There was only a small portion of wood effected. Some of the screens are not flush with the rest of the window, leaving a small gap for bugs to come through (NOTE: a call was placed to have someone come out to check and repair the screens. That was Two weeks ago, and no one has called). One window had the slide stops inserted upside down.

I believe that Champion Window did a good job not only installing my new windows but also following up to ensure that everything was working.

I’m extremely happy with the layout of my sunroom! However, the installation was very bumpy. The installers seem very knowledgeable and was very polite when present. However, there was a huge lack of communication during the installation process. Quite often I wasn’t sure the installers were going to show up. There were several delays and when I pointed out concerns there was always what felt like excuses.

Champion did a screened patio project for us. The time from initial quote to completion of project was reasonable and the installation team was excellent!

Undecided

Took a long time to get the windows and very expensive compared to competitors, but I am happy with the install and the windows.

Yes I will recommend Champion Windows to anyone that asks. And I will let them know you also do doors, siding and sun rooms.

Champion has a great value for there windows and easy financing

I Have a Few Friends that are considering

Quite happy with our new windows!

It was perfect

Just not enough timely communication on the project and it took way to long to complete. The final project turned out very well but the process was very stressful.

Overall experience was pleasant.

We have used Champion Windows in the past and that is why we contacted them about a sunroom project.

Ordered close to $40k worth of products 7 months ago and my order has not been fulfilled. So disappointed

NEVER FOR DOORS! FILING ADA COMPLAINTS WITH DEPARTMENT OF JUSTICE. LEAVING REVIEWS TO AVOID CHAMPION DOORS!

Overall great experience. My house looks so much better with the vinyl siding. The install crew went above and beyond by painting the chimney cap so it wasn’t an eye sore. I am looking forward to the lower maintenance.

I would recommend Champion to any friends that are looking to install new or replacement windows.

Excellent service and quality of workmanship. The team did a great job at replacing our old sunroom with a new sunroom that is now truly a 4 season room.

Will recommend

Most unprofessional business I have dealt with. Took 9 months to get door installed when I was told it would be six months. I had to constantly contact them and was told several different timeframes when door was not ready in six months. The financing that I had expired before door was installed, therefore I had to get a second loan to pay the remaining balance. After it taking 9 months to get door installed there is a scratch that someone was to come out and paint. It has now been a week and have not heard or seen anyone. After installation my ring doorbell does not work and now I have to pay someone to come out and fix it

The sale team and the Install crew was very Professional . My family and I are happy with the service we receive..The Windows or Energy Efficient.

The work was done professionally and in a timely manner.

I am happy with the windows.

It was a very positive experience from the beginning with the sales rep to the installation. Everyone was very professional. They answered all the questions I had. They were very patient. It was a wonderful experience.

Deceptive practices. Sloppy Workmanship.

I believe that is an excellent product. It is not cheap, but it is quality. They have quality installers.

There were significant delays.

Champion Windows is easy to work with. They do what they say they are going to do. They show up on time. Champion Windows may not be the cheapest, but the quality of the windows is great.

The personnel they sent out were wonderful. I have had them two separate times for the front and back windows. They are the nicest people, and they provide good quality.

The salesman and installation crew were very professional.

Champion Windows of Atlanta provided great quality with a great team! It was a great customer experience. They delivered faster than expected. 6 months was actually 2–3 months.

I felt like the information provided by the salesperson wasn't the same as the actual services provided.

The sales rep showed up 2 hours prior to appointment, then an another sales rep showed up at the original appointment.

6 weeks later and after we were already charged for the down payment (also after our first payment). I called for a status update . They told me I was quoted wrong and had to pay an additional 5k.

It took an additional 3 weeks. Promises were broken, calls were never returned, no one would help us resolve the issue.

The windows are beautiful and clear. I love my top center window. I can clearly see the whole block !

I ordered my door and window in August. Didn’t revive product until April. Barely any communication about the delay in delivery. Had incredible difficulty contacting local people to answer my questions.