I am very pleased with Champion Windows from the time Michale walked into my house to the time they finished my project. I am very satisfied with the whole project. Michale did such a good job comparing the quality of windows.
Steve and Nigel went beyond the call of duty to assist us in some of our requests. They were very accommodating, and we were very pleased with that.
They are an excellent company. I highly recommend them.
This is the first time since we've lived here that we actually open our windows and we are really happy about that!
They did an excellent job. They were quick, professional and courteous.
I would recommend but I would indicate that there were some minor problems and that they did solve them.
EVERYTHING about our experience with Champion Windows and Josh Dyke was The BEST!!!!!!!!The windows are TOTALLY AWESOME!!!!!!!!!! I would DEFINITELY RECOMMEND CHAMPION TO ANYONE!!!!!!!!
Read all reviews before deciding on Champion, I did and thought there is no way they could be true but sadly according to there manager I’m only 20 of 50000 that had a bad experience
Salesman was great,after the sale not so great. No contact from champion I was doing my own customer care and calling them. Craftsmanship not great, terminology of electricity needs help due to that I was sold on hard wiring the ac unit in and received a receptacle. Had to show them in the owners manual where a hardwire kit had to be installed,pg 8. Punch list time and all is quiet again gave them 2 weeks and nothing am currently discussing with the ceo of champion.
We encountered a lack of communication from the Champion Windows of Atlanta which caused us to contact the lender and threaten to cancel the order and have our attorney break the terms of the buy order and financing contract. We contracted for these windows in September of 2019 and they were installed in February of 2020. Windows were installed properly but the front storm door was not properly installed.
I was really pleased with them! This is the second sun room I have had with them.
The people are friendly and nice. They are just good people. The work crew was good.
No I would not recommend ,because they are over priced.
They are very professional, very courteous, and very clean
Champion always delivers quality work!
Great company to work with. Steve (our project manager) responded to our inquires quickly and professionally. They knew their job and performed flawlessly. Very happy with the results.
We were very happy with everything!
They were excellent. We love the new windows and it was the least hassle of any work we have had done. Everything was done on time and correctly. All of the staff we encountered were friendly and professional. It is the 2nd house we have done with Champion windows.
The windows and quality are excellent however the contract that we signed didn't reflect a 10 inch divider in the middle of the entire room. I have contacted them several times and at this point it still isn't resolved. I am not happy with the finished product. I would expect them to offer some solutions for how to remedy the problem.
The could communicate better.
Everything was good and I approve of their workmanship.
Champion Windows fails to provide a certain level of customer service to resolve property damage issues caused by their third-party installers. Because of this property damage issue, I cannot recommend them to anyone.
We still have unresolved issues with Champion Windows.
When considering a project with Champion Windows, make sure that you completely understand what kind of windows you're getting, how they will replace your existing windows, what will be different compared to your existing windows, and be very clear about your project's schedule and expectations.
The sales person was knowledgeable and had the answers that I was looking for. The installers did a great job of getting the units installed. The windows look great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Atlanta as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys