All went well

Time frame for depositing my check. Also time frame not met for installation. Took way too long.

The sales rep, Mike Bradley, represented the company very well. We chose Champion out of 5 bids. It wasn’t the cheapest or the most expensive. However, we like that the company is in Ohio and manufacturers its product. We signed the order 9/30 and the windows were installed 10/31. Mike has been available throughout the process.

From the salespeople to the installers, all new there jobs very well. All were professional and polite

Excellent professional work

The beginning of the process was slow and as a result it took the door almost 3 months to arrive.

I like the windows they produce

Poor communication , need better onsite management , issue arose and I had to fix it myself

The order took way too long from signing the contract until install. I felt “ghosted”:no follow up until I tracked down someone in the company.

At this point, I would definitely not recommend.

Extremely professional to work with

The entire staff was professional, very knowledgeable about the product, meticulous with their work, courteous and friendly. Our sunroom is amazing.

Looks good. Insulated. Employees seem to care

The workers were very professional and did a great job.

Sloppy installation of $4000+ doors. Charging $130 to come take care of windows that have issues. Paid top dollar for warranty and still have to pay $130 to have issues taken care of. Very dissatisfied!!

Their windows are top quality.

Yes

No

The windows are beautiful and will help with heating this winter.

I’m loving the door and the panel glass each side of the door I’ve to get use to it being bigger than the one had . I’ve had neighbors to tell me how much they love the new door. Also I thought that someone was going to put a Champion sign in my yard??

The professional salesman. Simon knew his product and did a wonderful job

The installations guys they were friendly and knew what they were doing very knowledge.

I enjoyed the professional of the installers and the excellent job quality that were performed.

Everyone was very professional drone sales, measurements to installations.

It took 4 times to get my order almost correct. I was told sliders could not be made for my smaller windows but yet I ended up with one. I am so confused. I also did not know my current blinds would not fit after the new windows went in. No one told me. I was also shown a 3 pane layer window when I ordered but my windows are 2 pane. More confusion.

Nothing

I had a great experience. I love that everything is handled “in house”.

Made my home look better

Work clean and pleasing customers satisfaction.

Windows and install EXCELLENT!
The screen suck! Half in half out, want stay in the frame, flimsy! When forced into place, the screen is not tight appears warp!

Excellent quality and look great too.

My back porch enclosure looks fantastic

Great products poor installers

When Champion built my sunroom, I thought they were the best company. They made me feel very comfortable and assured that anything went wrong they would be there to help for the life of that room. So when time to replace my home windows, I contacted Champion with no hesitation. The sales person was great. The installment of the windows went well. However there was a small problem with them replacing my security bars back on the windows in the back. I called to ask why they were not installed and was told the windows were to big and the would not fit properly. I told Champions customer service what the installment team told me. The very next day without my notice the installment team was back installing the security bars into the window frame. I called back and talked with the installation manager and I asked how this would affect my lifetime warranty and was told it would not. So I asked for that statement in writing before I approved Champions final payment. The manager would not release a written guarantee without my release of payment, a tug of war. I felt compelled to release the funds because of the installers previous actions. Perhaps they would come back and remove the windows. At that last contact with the installation manager I did receive an unclear email about my warranty. I vowed at that time to never use Champion again for any of my home projects.

At this point we are experiencing so doubt about the project.

Would have been a 10, except the caulk used is not paintable. I had a hard time trying to paint it, took multiple coats to cover it.

Timely, reasonably priced, and professionally done.

Hard working crew! The job was faster than I expected.

The installation crew were not obtrusive and pleasant while working and respected our space by removing their shoes to work in the white carpeted areas. They were efficient and promptly cleaned up the work areas. They also vacuumed the carpeted areas. I am very satisfied with the results.

Champion sales person was efficient. The windows look great. The installation team was wonderful to work with.

Installation needed two crews to finish the job

Took too long and appearance of grids is terrible

Beautiful windows and love the quality. Also the installers were professional and finished and cleaned up in a timely manner.

Price and service

Good customer service and great knowledge of their product. I love my new enclosure porch.

Champion Windows is partnered with a financial company called GreenSky which is affiliated with Goldman Sachs. They tell you that your window purchase will be 11.99 % until you get the paper work in the mail informing you that the percentage rate will go up in 3 months to 23% and the loan is like a credit card, but you can't transfer the balance to another credit card. I call it the hook and crook. Thank God our Heavenly Father that we have managed to keep our credit in Good standing and our Credit Union approved our loan so that we can get out of this treacherous mess. No window is worth destroying your credit history. And my contractor said we paid too much for 6 windows..So the rest of the windows will be done by my contractor. But as for the windows they are beautiful. As they should be for $10,000 for 6 windows. The installers can't speak any English and had to use their phones to translate. The beautiful molding that they said we would get around All of the windows; we did not get. We only got it around the foyer window.

Great sales experience. Had a miss in factory quality control. Door was manufactured with the wrong glass.

Great quality windows at a reasonable cost!

I just really liked the whole process. Everything was so easy and everyone was so easy to get in contact with.

Quality is great and install teams do an excellent job