Length of time to get the permit for installation. After finishing the installation, I found rusty razor blades left in the grass in the driveway that could have caused serious injuries if stepped on.

1. The door is exactly what we wanted and was painted to match the house
2. The crew did an excellent job removing the old door and installing the new one and cleaning the work site.

Professional and quick!

Complete process was great

Excellent sales and installation teams.

The materials arrived sooner than expected and we were able to get the sunroom installed early.

Because of Dan your "so called" project manager, I most likely would never recommend Champion

**⭐⭐⭐⭐⭐ 5-Star Review**

Champion of Atlanta did an excellent job on our sunroom project. From the beginning to the end, Darren was very professional and worked with our HOA to help us get approval. Ivan, who built the sunroom, did a fantastic job. He worked very hard every day until the project was completed.

We are very pleased with the results. Thank you for such an awesome job!

My representative refuses to return calls or emails to address install issues. Champion installers confused the scope of my project which resulted in failure.

No issues with my installation.

We are very satisfied with the product quality and the professional installation. We have already recommended Champion to several of our neighbors.

I liked the professionalism and the timely manner in which everything was done. Also, the customer service that was shown by the crew that did the work on my addition.

I was not happy with my two bedroom windows. They were supposed to let me know how much it would be or replace them for free. They haven’t called me back. They haven’t let me know about the window. They made a mistake on, so no, I’m not very happy..

Commitment to Excellence

I have already told several friends about you.

The final product is absolutely beautiful. I love it. The process of getting it done was unnecessarily onerous and frustrating.

X

I have used Champion several times in the past and know the quality of their lifetime warranty windows.

The professionalism from front to back; from the salesman and the installation has been great.

They are very professional

Windows do not lift up as easily as was demonstrated. Definitely can't lift with a finger. 2 are VERY hard to lift.

We had a very difficult time getting clear direction on the project. We signed the contract on late June 2025 and the project was not completed until late February 2026.

Price and presentation

Very happy with the end result and materials

I waited a little over 6 months for my windows. I asked if some monies could be taken off of my last payment. I was told NO! because the deal I got was good. They made a mistake on my bay window measurement not me. And they wanted to charge me more money. The young man that was assisting me said no because they made the mistake. I appreciated that. However, companies can do what they want. The government does. Some monies could have been taken from my last payment. And the window screens have gaps. Not happy about this at all. And a hard rain came 2/15/26. Why? Is there water inside my window seals. Not happy AT ALL.

They did the whole window wrong. It was supposed to look just like the other window on my home. They used tinted glass (my home has clear glass) the grid is wrong, not the same size. the grid is not straight and is not aligned. And there is a selent around the window that looks so terrible and cheap.

Don’t appreciate take it or leave it 90% payment before delivery approach - recd two money chasing calls yesterday an hour following completion for a payment we’d already paid - massive disconnect leaving an unpleasant taste

n/a - 8 due to lack of friends needing windows at this point in time.

Not transparent enough with pricing and communication of status was terrible

Great place

The room is great. The price way above what we expected.

The professionalism of Champion. The salesman was great and explained the quality of the product in great detail as it compares to other window companies.

The overall installation experience has not been great. Out of 6 windows , 3 needs replacement, the door lock does not work. While I am waiting for all of these too be fixed, I am already paying monthly payments for stuff that does not work. On top of that the installers did not do a very clean job. My staircase leading down to the deck has been left unstable and I am hoping the guys from Champion will take care of it.

Took months for a two day process

I liked how the two men came on time kept me informed were very courteous when I would ask questions very professional and knowledgeable about what they were doing I could not ask for two better men do do the job

The experience was pretty good. High pressure sales but ultimately we decided to go forward. There are two specific items that I had issues with. One was the existing stair rail wasn't reconnected to my satisfaction and they had to redo it. It still is only satisfactory. The other item was the caulking on the new exterior finish. I tried to paint the board and trim but everywhere there was a bead of caulk that needed painting, the paint did not stick. It is very clear that a non-paintable silicone caulk was used instead of paintable latex or siliconized acrylic caulk. I'm not pleased with that because I'm not sure this can be fixed without considerable expense now that I've painted over it. Very disappointed that I spent several thousand dollars and this detail was missed. I can't be the first person to encounter this issue. I would like to know what others have been able to do to remedy the incorrect caulking issue.

When salesman promised us our job would be finished before Halloween it would have instead we are still waiting for electrician to finish job.

Before you get my check everything is great. Your sales people are very nice and helpful. However I’ve been waiting for a replacement window panel for months with no help or callbacks from champion.

Lack of communication from ANYONE as the project proceeds. My contract was signed in July. You all seem to have a SCHEDULE when I am to pay. Now that I'm being told all of my materials are in no one can seem to give me a SCHEDULE as to when the project will start. This is bad business. When my sliding door was installed they put it on on the wrong side and DAMAGED my less than a week old new flooring that has yet to be resolved. The door waa finally installed properly the following week but that was my time that was wasted not to mention that the 1st crew didn't even put a handle on the screen. OVERALL, at this point I am extremely regretting even contracting Champion for this project. I am paying for this with my hard earned money nothing is being financed and it's quite obvious you all could care less about being responsive to your customers concerns. I don't expect to hear anything back about this as I'm sure this is just something sent hoping to only get stellar reviews and to continue to be dismissive of the negative ones.

All went well

Time frame for depositing my check. Also time frame not met for installation. Took way too long.

The sales rep, Mike Bradley, represented the company very well. We chose Champion out of 5 bids. It wasn’t the cheapest or the most expensive. However, we like that the company is in Ohio and manufacturers its product. We signed the order 9/30 and the windows were installed 10/31. Mike has been available throughout the process.

From the salespeople to the installers, all new there jobs very well. All were professional and polite

Excellent professional work

The beginning of the process was slow and as a result it took the door almost 3 months to arrive.

I like the windows they produce

Poor communication , need better onsite management , issue arose and I had to fix it myself

The order took way too long from signing the contract until install. I felt “ghosted”:no follow up until I tracked down someone in the company.

At this point, I would definitely not recommend.

Extremely professional to work with