Saleslady was very informative. Quality of windows are exceptional. Pricing was reasonable. Warranties are great.

everyone that I had contact with all were very professional, and yes I am so far very satisfied with the work that was done

Absolutely flawless process. Great communication throughout the process and installation crew was top notch.

Staff/salesperson was very friendly

I was kept informed. Everyone I spoke with was courteous, professional & informative.

The demonstration on the effectiveness of the windows

sales person was knowledgeable, installation manager keep us informed of when windows where ready for installation. The crew who installed were very efficient and professional

Great customer service

I find the windows of excellent quality, having had them installed in my previous home. The installation went smoothly and the crew left everything clean when the project was complete.

Our experience with Champion Windows (Sunrooms) was nothing short of outstanding. From start to finish, their professionalism and attention to detail were evident. The quality of materials used was top-tier, ensuring durability, energy efficiency, and a beautiful finish. The craftsmanship in the build and layout was impeccable, with every aspect thoughtfully designed to enhance our home’s aesthetics and functionality.

What truly set Champion apart was their commitment to doing the job right the first time. The team worked efficiently and professionally, keeping us informed throughout the process. Their expertise and dedication to excellence resulted in a flawless installation that exceeded our expectations. We highly recommend Champion for anyone seeking high-quality sunrooms and windows, expertly installed with precision and care.

The whole process was just so simple and great!

The whole team was courteous and a pleasure to work with. From sales through installation it was a first class experience.

Very good workers

Window quality very good and customer service pretty responsive to issues that may occur. Have had all 20+ windows done by Champion and happy with the results.

From sales to installation, we had excellent service.

Construction crew was excellent. Length of project was too long due to subs, crew unavailability, and administrative delays.

Window look good and less noise

I've had a large arch window replaced recently by Champion Windows of Raleigh and it has been a great experience from the start to the end.

It all began with sales representative Sierra G., who was very knowledgeable and laser-focused on my priorities, took extra time to address all my concerns, delivered very competitive pricing and quality assurance backed by very strong warranty that exceeded my expectations.
Installation manager Mark F. kept in touch through the whole process explaining all the steps and also following up after the install to ensure my complete satisfaction.
The installation crew (Josue S., Primo L., Ever R.) showed up right on time, did an excellent job replacing the window and performed very thorough cleanup after the install.
My new window looks great and I am a very happy customer. Thank you and kudos to the entire Champion Windows Team for the outstanding job! I definitely recommend Champion Widows of Raleigh for window replacement projects.

Expensive

AWESOME JOB, WELL DONE.

Professional team all around and the window is much better than the original

Absolutely, we will be happy to recommend Champion Windows to our friends and neighbors.

Estimate for delivery time was off, however, the installation itself was completed in one day. Call back needed to clean glue off windows.

From start to to finish I appreciated the communication from the staff about the purchase, status and installation of their product.

Transaction went well.

I was very happy with working with the people involved and with the final product. I am not happy with what appears to me to be manufacturing delivery problems that delayed completion.

Wonderful

We have met challenges both with the product and the sales experience.

Eric and Keith provided excellent customer service. They answered all of our questions and followed through on our requests and timelines. We love our Sliding Glass Doors and have recommended Champion to multiple neighbors.

Been waiting 6 months for a broken window replacement

Professional and friendly: on schedule

Worst service I've ever experienced. Cut a $38k check for windows, the count of windows was wrong and it took over twice the promised time to deliver them.

Very pleasant, helpful and knowledgeable people- sales, on site management, installation team.

Highly recommend Champion Windows for your project. The process was smooth, easy to communicate with and job done on time. We love our new porch enclosed area.

It was excellent

Took longer than expected to get windows installed. Got three messages that windows were ready for installation, when they weren't. Took two months from the first message to actually get them installed. Had charges added without being given a heads up.

I dont recommend things, if someone asks me who i used/hired then ill tell them

Erik was great. His knowledge and professionalism was greatly appreciated. The team that did the measurements were spot on and the installation team were very thorough on doing the job correctly. Very pleased

Would not recommend to friends due to issues with our order being processed timely, misquoting the price, and cost of windows.

I’m definitely going to recommend

Project took over a year to complete and had several issues with the installation. I have a long list of issues.

Windows were fine but expensive. Cleanup inside was not great and Mark did not follow through with a promise to come and add paint above new window lip

I would recommend and use them again if I need more work done

yes i will

Would tell all to stay away from this company as they have poor communication, damage your property, and do not honor their contract. This install has cost more money then its worth as i will need to restain my deck, paint my house and took multiple days off for an install that started 8/2022 and just supposedly finished 6/2023. Windows are not well insulated around install area. No one returns call to address my concerns.

I have for years held Champion in high regard because of the quality if their product technology. Once the room was finally installed after 11 months, we are happy. However, the customer service has been dreadful. Had we not wanted particular technology, we would have canceled months ago. The workmanship was excellent. We could not have had a better crew. The sales rep still owes us a response on our request for a door into the sunroom. Finally, the company needs to stop requesting advanced payments before the work is done and 90% before the work is completed. We are happy now but up to the completion, this was a dreadful experience that gave us great frustration.

Not a chance. Over a year to complete the project which was documented to be completed in 10-12 weeks. Installation manager was MIA most of the time and his communications with the on-site crew and with us were very poor.

100% DISSATISFIED. Was forced to accept windows that we did not agree on at purchase. Project to install 10 windows took 17 months from contract to final install due to numerous mis measurements and delays by Champion

Quality of product is fine. Service from office was fine. Lack of communication during installation and delays - months - were disappointing.

We had some issues with the lack of communication. It was very delayed response on repairs that was installed with a defect and one was ordered wrong.