Windows came in super quick in like 2 months instead of the 6 months they told us
Several window frames arrived dented and instead of installers pointing that out, they installed them. We are now waiting for new windows to arrive and have heard nothing yet. Also have a problem with 2 new windows condensating on outside every morning. Our old windows never did! We are being told it's normal. We bwlieve they were not installed properly. Our very close next door neighbors still have the cheap windows contractor installed when house was built and they have.no condensation.
Installation crew did everything I requested, and I love my new sunroom!
Great installers!! Kinsey and Collin were the best
the sales person that came to see us initially was friendly, informative and well versed in the product. The staff in Johnson City kept us informed as to the process, procedure and schedule. The two person crew that came to install the windows were friendly, quick and considerate. I would highly recommend Champion windows to anyone looking to have windows installed.
no customer service, no one returns call from company who is able to assist, only time you hear from company is when they want payment
Very easy to work with them and very friendly people.
You Hire Contractors who are very professional and focused. I appreciated the effort displayed in installation and cleanup is also important. They did both!
Every part of the experience was streamlined with excellent communication, timeliness, and fantastic finished product/street appeal!
fast and work done really well
Not so sure I can until I have had these windows for more than a week. There are problems with the windows right now and hopefully they will get fixed on the 25th of this month. One window came cracked and I'm waiting on a replacement. There are scratches on the frame of the windows, not sure if I can get all windows out to clean them. The screens are a pain to put back in. Just too early to recommend. I have one window that there are smudges on the inside of the window pane.
Great installation. We love the view out of our front window.!!
Purchased my door in September & no updates on the status of my door whenever I called. Wasn’t installed until February. I believe this company over sells especially when they do the buy 2 get 2 & cannot keep up with the product being built.
Professional, knowledgeable, and courteous employees; excellent product
4 panes were smeared and scratched and have to have replacements sent away to have replacements made
Waited 6 months for windows to be installed after being told it would take 2. Was not communicated with about the install, a window that was left at the factory or offered anything other than being told thats how it is one time.
One of our windows broke over night. The windows were confirmed to be at our local champion on November 11. No one called to schedule our installation. My husband called at least 3 times for a scheduled date, no one would reply, until he sent an email about another window company.
Great sales person, great office people and great installers. Very happy all around with the entire process.
The installers were nice. But the job they did was terrible!
Maybe, if they have deep pockets.
The cost and quality compared to other vendors was impressive
No, your product does not meet the expectations of cost vs. quality.
Will highly recommend
We have been very satisfied from the sales pitch to post installation. Chanpion has been very professional and cares about their clients. We highly recommend Champion!
Clean, fast, efficient, professional. Love my new windows