They were very easy to work with. My windows were ready and installed sooner than I expected.

I asked for fu from.sales rep regarding non color match on internal trim. Did not receive any response.

Scheduling was a problem

Window install did not include inside trim, option was not discussed during purchase.

I don't generally recommend companies until I'm completely satisfied with my projects.

We have never gotten a working window and the regional manager is aware of my problems

I was taught if you don't have anything good to say then don't say anything.

When the crew left the windows dirty, Champion made it right for me.

The contractor or service provider did a ****ty job on both the windows and doors. It seems the only thing Champion is interested in is me signing off on the doors even though the windows are not finished and look crappy for the $17,000 that I paid

Did not rehang shades they uninstalled.

Reduce the cost.

The crew that came here was not very professional asked if he was doing all of the windows in the house...should know when you get here exactly what you need to do .No introduction i don't there names. Kitchen windows is not level i mentioned that hen they were here he looked at it, gave some bs answer in my opinion. I put a level on it yes it's not right I did need to use a different level my other one was a **** one. Later I found screws and nails in the driveway that probably bounced out when they threw them from the second floor. And also noticed later I had moved my grandma glass cross from the window to the floor to be out of there way and ready I went to pick it up and up it back and noticed it was chipped..that is were thy put the windows down when they brought them upstairs. And they did not clean the foam up around the windows looks like crap

Still waiting for the completion of my window install

Seems to be very high-quality I will know more when the winter months hit and the high heat this summer

What between the mistake made on master bedroom windows that I can't unlock them with my wood shutters back up, or all the damage to my wood trim, to the confusion at end of installation about needing a check when it was all handled between my money and greensky financing and the 0 % Financing. Installer should never had asked for any money but he didn't even know what greensky was. They're installer, they're finance company!!!???WTF

Got done in one day, cleaned up mess, very personalsble.

Ordered sliding glass door oct 2024, received a returned/ parts door with no handle and opens on wrong side…. Screen door has no inside handle and screen is not pulled tight & even.

Installation is a joke and no one will even call to take care of the issues we have voiced our concerns on.

Verdict is still out, cracked frame (waiting for reinstall) and the screen rattles in the master bedroom with the 2 sliders.

Windows took forever to come in. I had ordered half screens in my slider, got full screens. Called my sales person no response! Called Mark in the office. Said they don't do half screens and that my sales person probably wasn't knowledgeable on that, it's on my contract. I've tried to contact them again, no response. The Windows are fine, customer service needs alot of improvement!! Will not recommend Champion, I'm old school, customer service still means alot to me!

Coordination and communication did not exist

Yes I would recommend Champion, but not the installation crew that was sent to my house.

Not installed welled. All windows and sliding door appear to have scuffs from sliding around a van. Caulking was done very poorly. Windows in hard to see closely were installed even worse

Love the windows! Easy to open and easy to clean!

There was a window broken in shipping. Was assured it would be taken care of promptly. A case number was assigned. We’ve now gone 8+ weeks with no replacement no personal contact from your customer service. Apparently, you are too busy to handle your customer service problems so we will use social media to help slow your sales so you can take care of your customer service