CG&S does an exceptional job - very high quality work, attention to detail, creative and talented and committed to satisfying their customers. This is the 2nd renovation they have done for us - 10 years apart - and we would recommend them to everyone. In addition to the current project they volunteered to fix a number of minor issues elsewhere in our home. We know from experience that if we need advice and/or help in the future, we only need to call them. They are very pleasant, efficient and make sure everything is done to the highest standard.
Soup to Nuts service at all levels. Despite Covid Building challenges,
Management Team was professional, reliable and thorough. Any issues that arose during the four-month project were resolved amicably and reliably.
After recommendations from several neighbors, we hired CG&S for a total renovation of our 20 year old house. We moved completely out of our home for nine months for the renovation to take place. From start to finish, we had a great experience that ended up with our "new" home being everything that we wanted, delivered on time and on budget (during the peak of the pandemic!).
We loved working with them. They were great.
Our sixty-year old house had a cramped addition that no one liked using. What was worse, we couldn’t access our backyard easily through it. When it came time to replace the addition, I knew that we wanted to replace it with a quality living space that we would enjoy inhabiting. We also wanted the space to feel like a natural extension of the original build.
To complicate matters, our house was built on the root zone of three heritage oak trees so we needed to improve their well-being and not harm them further.
CG&S navigated city and engineering requirements to build our new living/dining room, office, laundry, and half-bath. After living in the space for a year (including working at home during the pandemic), we love living here. The new addition lets light into the kitchen so even the old space feels friendlier.
Renovation isn’t cheap so you should expect to pay for quality work. We appreciate that CG&S assigned a build manager to coordinate staff, vendors, and city. Staff kept our house livable during renovations and we appreciate that as well. The resulting structure fits our original design sketch while solving the plumbing problems through the root zones. We feel like the space will age well with the house.
I love the quality of work of CG&S! They stand behind their work in case there ever is a problem or if a change needs to be made.
We've had great experiences before. This most recent one had a few problems. See below.
Was very pleased with CG&S. In short (1) they came up with a great design, (2) the "build" portion of the project was well executed, (3) they were very professional and effective in terms of managing the project and our expectations, and (4) they very much made us feel part of the project where they listened to our input, explained areas where they may agree or disagree with some of our thoughts, and worked with us on working towards solutions on any issues which ultimately come up as part of any project.
We have worked with CG&S Design-Build on several renovation projects over the years. They are the best! Wonderful design ideas as well as creative problem solving. We give our highest recommendation.
High quality, good listeners, strong problem solving, in house craftsmanship, compassionate.
I would feel very comfortable recommending CG&S. Overall I'm very pleased with the finished product and feel like my addition is built to last. Thank you!
We love CG&S! They made our remodel as easy as a remodel can be. If a problem arose, I could text our project manager, and he immediately took care of it. Both the cost estimate and the time estimate were accurate. The project was even complete a few days earlier than projected! We have been 100 percent satisfied with the end result. CG&S would be our first choice for future projects, and we wholeheartedly recommend them to others considering renovations.
I have already recommended CG&S several times.
CG&S does excellent work and listens to what I want. There are a lot of scary contractor stories out there and I'm so glad to have found the CG&S team.
Overall, the design was great with 2 notable exceptions...1. Steps were drawn on the driveway which were never built. 2. improper drainage in the garage.
This was our second project with CG&S D-B and we never considered using anyone else. We love the results of our 2013 remodel and the beautiful new 2019 renovations. The fact that so many of the CG&S staff as well as the trade partner's staff were the same people we worked with six years ago speaks for the professional way their business is conducted. CG&S is the best!
Working with CG&S was a wonderful experience. Their workmanship is outstanding. It was a real feeling of peace of mind to know they stand behind their work.
CG-S is what they advertise themselves to be. Professional and efficient.
I highly recommend CG&S for home remodeling projects. I've had them build a very challenging observatory atop my home -- which they did on-budget, on-schedule and with a high degree of craftsmanship and design; and I just completed an extensive kitchen remodel that included raising the ceilings, relocating HVAC/plumbing/electrical, complete demo of what was there and working with Arete to install a beautifully designed Leicht kitchen. While there are always challenges, they are complete professionals who are a pleasure to work with. Have total peace of mind that everything was done correctly and they'll stand behind anything that may need to be addressed.
Fourth project with them since 2008Performance is consistently superlativeSchedules met and never any surprisesStrongly recommended The more complex and important the project the more you need to go with them
Even though CG&S is very expensive we will recommend them to our friends because they got the job done!
Our experience with CG&S was great. We remodeled our kitchen and added a dining room space with lots of beautiful built in storage. We are so happy with our new space!
They were timely and worked with us on getting our home to how our family needed it to be.
We know that CG&S is more expensive than most, but we were willing to pay for a truly turnkey project (not what most remodelers call "turnkey"). We feel that the extra cost pays off in the stress reduction inherent in any remodeling project. There's also HUGE comfort in knowing that if something doesn't go according to plan or if something isn't up to par, CG&S will make it right.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CG&S Design-Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys